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3Com Switch 5500 Release Notes

Software version 3.02.03 / 3.02.04 Part Number: 10015929 Rev. AA Published March 2007

Contents
1. Introduction ............................................................................................................................................... 2 1.1. Scope.................................................................................................................................................... 2 1.2. Online Resources ................................................................................................................................. 2 1.3. Enhancements to Software................................................................................................................... 3 2. Issues Fixed in Switch 5500 v3.02.03 / v3.02.04 ..................................................................................... 3 2.1. DSCP / CoS Mapping ........................................................................................................................... 3 2.2. Port Security Configuration ................................................................................................................... 3 2.3. RADIUS Configuration .......................................................................................................................... 3 3. Known Issues For Switch 5500 v3.02.03 / v3.02.04 ................................................................................ 4 3.1. 802.1x Authentication ........................................................................................................................... 4 3.2. Access Management ............................................................................................................................ 4 3.3. Access Control Lists (ACL) ................................................................................................................... 4 3.4. Clustering.............................................................................................................................................. 4 3.5. DHCP Relay ......................................................................................................................................... 4 3.6. Link Aggregation ................................................................................................................................... 4 3.7. Multiple Spanning Tree (MSTP)............................................................................................................ 5 3.8. Port Security ......................................................................................................................................... 5 3.9. Protocol VLAN ...................................................................................................................................... 5 3.10. RADIUS Authentication....................................................................................................................... 5 3.11. Remote Port Mirroring......................................................................................................................... 5 3.12. Routing ............................................................................................................................................... 5 3.13. Security Configurations Limitations..................................................................................................... 5 3.14. TACACS+ ........................................................................................................................................... 6 3.15. Upgrade .............................................................................................................................................. 6 3.16. Stacking .............................................................................................................................................. 6 3.17. Web Interface ..................................................................................................................................... 6 4. Upgrading Software .................................................................................................................................. 7 4.1. The Contents of the Executable File ..................................................................................................... 7 4.2. Upgrading from the Command Line Interface ....................................................................................... 7 4.3. Upgrade using TFTP............................................................................................................................10 4.4. FTP (via a network port) ......................................................................................................................11 4.5. XModem (via the console cable)..........................................................................................................12 4.6. Upgrading from the BootROM Interface...............................................................................................13 4.7. Upgrade using TFTP............................................................................................................................14 4.8. BootROM Upgrading using TFTP ........................................................................................................15 4.9. Download Application files to flash using FTP .....................................................................................15 4.10. BootROM Upgrading using FTP ........................................................................................................16 4.11. Upgrade using XModem ....................................................................................................................16 4.12. BootROM Upgrading using XModem.................................................................................................17 4.13. Select Application to Boot ..................................................................................................................18

Copyright 2007 3Com Corporation. All rights reserved.

Switch 5500 Family Release Notes v3.02.03 / v3.02.04

1. Introduction
1.1. Scope
This document contains the release notes for the Switch 5500 V3.02.03 / V3.02.04 Software. These release notes summarize operational requirements and issues for the following Switch 5500 products: Switch 5500-SI 28-Port (3CR17151-91) Switch 5500-SI 52-Port (3CR17152-91) Switch 5500-EI 28-Port (3CR17161-91) Switch 5500-EI 52-Port (3CR17162-91) Switch 5500-EI PWR 28-Port (3CR17171-91) Switch 5500-EI PWR 52-Port (3CR17172-91) Switch 5500-EI 28-Port FX (3CR17181-91) Switch 5500G-EI 24-Port (3CR17250-91) Switch 5500G-EI 48-Port (3CR17251-91) Switch 5500G-EI PWR 24-Port (3CR17252-91) Switch 5500G-EI PWR 48-Port (3CR17253-91) Switch 5500G-EI 24-Port SFP (3CR17258-91)

Table 1 Software Release Numbers Addressed in These Release Notes Software


V3.02.03 Software Boot Code V2.02 Web Code V2.01 V3.02.04 Software Boot Code V4.03 Web Code V4.01

Description
The latest version of the Switch 5500-SI / 5500-EI The latest boot code running on the Switch 5500-SI / 5500-EI The latest web code running on the Switch 5500-SI / 5500-EI The latest version of the Switch 5500G-EI The latest boot code running on the Switch 5500G-EI The latest web code running on the Switch 5500G-EI

1.2. Online Resources


Use these notes in conjunction with the following documents:
Switch 5500 Family Getting Started Guide, part number 10014925 Switch 5500 Family Configuration Guide, part number 10014922 Switch 5500 Family Quick Reference Guide, part number 10014924 Switch 5500 Family Command Reference Guide, part number 10014923

Switch 5500 Family Release Notes v3.02.03 You can obtain the latest technical information for your Switch, including a list of known problems and solutions, from the 3Com Knowledgebase: http://knowledgebase.3com.com

1.3. Enhancements to Software


Both the V3.02.03 / V3.02.04 releases of the Switch 5500 software include the following enhancements: Cisco IP Phone support: Cisco phones can be detected and the phone can be automatically configured with its VLAN for voice traffic. SNMP and Web Interface Performance improvements: Improvements have been made to optimize up SNMP and the Web Interface performance by up to 400%.

The V3.02.04 release of the Switch 5500G-EI software includes the following additional enhancement: 3CSFP9-81 / 3CSFP9-82 SFP support: The Switch 5500G-EI supports the new 3CSPF9-81 100Base-FX SFP and the 3CSFP9-82 100Base-LX10 SFP.

2. Issues Fixed in Switch 5500 v3.02.03 / v3.02.04


2.1. DSCP / CoS Mapping
In previous releases, the DSCP to CoS mapping for RIPv2 update packets was incorrect. This could cause a problem with the way that RIPv2 packets were processed. This issue has been fixed in V3.02.03 software.

2.2. Port Security Configuration


In previous releases, port security settings could not be modified via SNMP if users were logged into the unit. With v3.02.03, port security settings can be modified via SNMP, even if users are logged into the unit.

2.3. RADIUS Configuration


In previous releases, RADIUS servers could only be configured if there were no users logged into the unit via CLI or Telnet. With v3.02.03, RADIUS servers can be configured even if users are logged into the unit.

Switch 5500 Family Release Notes v3.02.03

3. Known Issues For Switch 5500 v3.02.03 / v3.02.04


3.1. 802.1x Authentication
The 802.1x Access Attribute "location Port " is not checked. The location port is only checked when switch works as a Radius server, i.e when this field is received in a Radius Request Packet.

3.2. Access Management


Access Management cannot be disabled on an individual port without deleting all configured user bindings on that port. The behavior of Access Management function is not dependent upon the user-bind settings. For example Enable Access Management does not block all ports if no user-bind is configured and Disable Access Management does not disable feature once user-bind is configured.

3.3. Access Control Lists (ACL)


If an ACL is filtering based on TCP and UDP port and the IP options field is present, the 5500 does not compensate for it. Outbound packet filtering is not available on the Switch 5500G. When in a stack the ACL resources or configurations from individual units cannot be displayed. The user has to console or telnet into each unit separately to view these items.

3.4. Clustering
Connecting to a cluster member thru "cluster switch-to" command and disabling the cluster member doesn't return the control back to the Administrator. The user must reboot the cluster unit in order to gain control back again. When a cluster member is down, the cluster member will not allow to be rebooted, however, there is no error message indicating that the reboot operation was aborted. Members in a cluster cannot be upgraded while a software upgrade is in progress.

3.5. DHCP Relay


DHCP Relay does not generate a TRAP or LOG when an unauthorized DHCP Server is placed in the VLAN.

3.6. Link Aggregation


If a Switch 5500 product is interconnected with a Switch 7700/7750/8800, VRRP flapping can occur during STP/LACP Fail over.

Switch 5500 Family Release Notes v3.02.03

3.7. Multiple Spanning Tree (MSTP)


Users are allowed to configure the reserved Fabric VLAN (VLAN 4094) into an MSTP Instance; however, MSTP will not change the status of the VLAN.

3.8. Port Security


Learned entries should be cleaned up after a shutdown command is issued on port.

3.9. Protocol VLAN


Protocol VLANs cannot identify AppleTalk packets.

3.10. RADIUS Authentication


If a user configures a RADIUS authentication server on the 5500 but no RADIUS accounting server, then all RADIUS authentications will fail. This occurs because the accounting server entry is created with a default IP address and the accounting failure action is set to failure. If a user logs onto the unit via Telnet with the admin user name, the RADIUS server authenticates the user with level 3 access. If however, the user logs onto the unit via the console with the admin user name, the RADIUS server authenticates the user with level 1 access.

3.11. Remote Port Mirroring


On the Switch 5500 EI and SI, the gigabit port cannot be set as a port mirroring reflector port. On the Switch 5500 products, MAC address learning does not support VLAN based learning modes on inbound or outbound traffic. Because of this, remote bi-direction mirrored traffic does not pass through the relay switch.

3.12. Routing
Static Routes are advertised back onto the source network. According to RIP Split horizon, learned routes must not be advertised out the learned interface (back to the source) with a metric other than 16 (Poison Reverse). This results in counting to infinity problems and slow convergence of the network for static routes. It is possible to configure all the static routes in the switches on the network to avoid this problem. RIP Poison Reverse is not supported in this software release.

3.13. Security Configurations Limitations


Some additional CLI configuration may be required on the 5500 after deploying security across your network via 3Com Network Director (3ND). The default dot1x authentication mode on the 5500 is CHAP. If a different authentication mode is deployed on the user network, it must also be configured on every switch, using the CLI dot1x authentication-mode command. In addition, if eap-ttl is being deployed, the device configuration must be modified by configuring a RADIUS server domain and enabling this domain. The 5500 uses domain information contained in the dot1x requests to decide where to send the requests. Therefore, network domains must be configured in each switch for dot1x authentication to operate correctly. Check the 5500 configuration guide for more details.

Switch 5500 Family Release Notes v3.02.03 In order for 3ND to receive user authentication and security violation traps from the 5500, the following CLI commands need to be applied to each device after enabling port security from 3ND: port-security trap addresslearned port-security trap intrusion port-security trap dot1xlogon port-security trap dot1xlogoff port-security trap dot1xlogfailure port-security trap ralmlogon port-security trap ralmlogoff port-security trap ralmlogfailure After configuring the Radius Authentication Server via 3ND, console port logins will not be granted administrator rights. Also, if the RADIUS service fails, it will become impossible to access the 5500 via the console port. It is not possible to modify the Radius Server details via 3ND while users are logged on the switch via Telnet.

3.14. TACACS+
TACACS+ Real-Time Accounting does not work for Telnet, SSH and SFTP clients, however, it is supported for PPP sessions.

3.15. Upgrade
If a 5500 Family switch was previously upgraded using the CLI, 3Com Network Director (3ND) cannot upgrade the web file. In this scenario, the CLI dir command will show the main web file with an asterisk, which means that it has a main attribute. For example: 3* -rw951671 Jan 05 2005 20:20:39 s4i04_00.web

Perform the following steps to insure a successful 3ND upgrade: 1. Run a CLI script deleting all the of the web files on the Switch delete /unres *.web 2. Upgrade the Switch via 3ND in the normal way.

3.16. Stacking
Switch 5500s that have never been added to a stack may report cascade port errors. This will be addressed in an upcoming 3Com Network Director Service Pack.

3.17. Web Interface


The Time zone for the system time clock cannot be changed via the web interface. It can, however, be changed through the Command Line Interface.

Switch 5500 Family Release Notes v3.02.03

4. Upgrading Software
IMPORTANT NOTES: This chapter describes how to upgrade software on your Switch 5500. This section covers the following topics: The contents of the executable file Upgrading from the Command Line Interface (CLI)

4.1. The Contents of the Executable File


The self-extracting executable file (xxxxxxxx.exe where xxxxxxxx is the file name of your Switch 5500) contains the following: End User License Release Notes Application Software Web Software BootROM Software Bundled File used with 3ND upgrade wizard e.g. s4a03_02_03s56NetMan.zip Bundled files with the extension NetMan.zip can be used to upgrade your Switch using the 3Com Network Director Agent Update. Any attempt to upgrade individual .web, .btm or .app files using 3Com Network Director will fail. These files should be used to upgrade your Switch as described below. Any attempt to upgrade the Switch directly with xxxxxxxx.exe and xxxxxxxx NetMan.zip will fail.

4.2. Upgrading from the Command Line Interface


This section describes how to upgrade files to your Switch 5500 from the Command Line Interface (CLI). Before upgrading the software to your Switch 5500 from the CLI, it is important to check the contents of the flash to ensure that there is enough space to download the new files. The flash space needed for the new files is approximately 4.5 MB for Switch 5500-SI, 5 MB for Switch 5500-EI, and 5.8 MB for Switch 5500G-EI. 1. To check the contents of the flash, logon to your Switch 5500 either via a telnet connection or directly via the console to display the User View in the CLI and enter the following:
dir unit1>flash:

A file list similar to the following is displayed:

Directory of unit1>flash:/ 1 2 3 4 -rw- 3496055 Feb 10 2007 19:33:21 -rw- 310432 Feb 10 2007 19:33:27 -rw- 893111 Feb 10 2007 19:33:40 -rw- 11382 May 22 2006 19:34:51 s4a03_02_03s56.app s4e02_02.btm s4h02_01.web 3comoscfg.def

15367 KB total (10766 KB free)

Switch 5500 Family Release Notes v3.02.03

2. You can check the contents of the flash for the remaining units in the fabric by entering:
dir unit2>flash: dir unit3>flash: dir unit4>flash: dir unit5>flash: dir unit6>flash: dir unit7>flash:

The file list should contain one of each file type ( .web, .def, .cfg and .app ). 3. Any additional files should be considered for deletion to allow maximum space for downloading the new files. To delete a file from the list enter:
delete /unreserved unit1>flash:/filename

To delete files from the list for the remaining units in a fabric, replace unit1 with unit2 (on the next line) and so on for each Switch in the fabric. 4. The /unreserved option will cause the file to be deleted from both the flash and the recycle-bin. To check that deleted files have been removed from the recycle-bin enter the following:
reset recycle-bin unit1>flash:/

If the recycle-bin is empty the following is displayed: % File cant be found unit1>flash:/ To check that deleted files have been removed from the recycle-bin for the remaining units in a fabric, replace unit1 with unit2 and so on for each Switch in the fabric. The following steps enable you to backup each Switch 5500 in the fabric: 1. The default configuration file must have the name 3ComOScfg.def. This file is only used if there is no active configuration file (.cfg ) in the flash file system. The default configuration file is the same for every Switch 5500 of the same type (i.e Switch 5500 28-port) and is different to the file for a Switch 5500 of a different type (i.e Switch 5500 52-port). A sample default configuration file is provided by factory default with the Switch and is not supplied in this upgrade. Enter the following command: more 3comoscfg.def The display similar to the following shows on the first line of the file: #28-port 3com version 3.2.3 This file is infrequently changed, so the version number may not match the application software version number. The default configuration file can be created by saving the configuration and renaming the xxx.cfg file as 3ComOScfg.def. To back up the default configuration file on each Switch in the fabric, enter:
copy unit1>flash:/3ComOScfg.def unit1>flash:/030203.cfg

Switch 5500 Family Release Notes v3.02.03

Replace unit1 with unit2 and so on for each Switch 5500 in the fabric. 2. The active configuration file can been given any name, provided it ends in the extension .cfg. 3Com recommends that each fabric is given a unique configuration file name so that when the file is saved to an external TFTP server, it is clear which fabric the file belongs to. To back up the active configuration file on each Switch 5500 in the fabric, enter:
copy unit1>flash:/3ComOScfg.cfg unit1>flash:/030203.cfg

Replace unit1 with unit2 and so on for each Switch 5500 in the fabric. 3Com recommends that you save the active configuration file for each Switch 5500 in the fabric and also save it to an external storage device. To save the active configuration file to a TFTP server in User View enter: tftp aaa.aaa.aaa.aaa put unit1>flash:/3ComOScfg.cfg 3ComOScfg_1.cfg (where aaa.aaa.aaa.aaa is the IP address of the TFTP server) Replace unit1 with unit2 and _1.cfg with _2.cfg and so on for each Switch in the fabric. 3. The Web user interface file and the application file must be the same on all switches in the fabric. It is not necessary to backup these files because they will have a new version number.

Switch 5500 Family Release Notes v3.02.03

4.3. Upgrade using TFTP


To upgrade software to your Switch 5500 using TFTP, do the following: 1. To download the application file, enter: tftp aaa.aaa.aaa.aaa get s4a03_02_03s56.app

(where aaa.aaa.aaa.aaa is the IP address of the TFTP server) s4a indicates the Switch filename, see table below for further details:
Switch 5500 Family Filenames Filename Prefix s4a s4b s4c s4e s4f s4h s4i 3Com Switch 5500 Model Switch 5500-SI software Switch 5500-EI software Switch 5500G-EI software Switch 5500-SI/EI bootrom software Switch 5500G-EI bootrom software Switch 5500-SI/EI web software Switch 5500G-EI web software

2. To download the Web user interface file, enter:


tftp aaa.aaa.aaa.aaa get s4h02_00.web

3. To download the bootrom file, enter: tftp aaa.aaa.aaa.aaa get s4e02_00.btm The BootROM firmware may not require upgrading for every software upgrade. To display the BootROM firmware version in any view enter: display version The following should be displayed: BootROM version is 2.02 The number 2.02 will match the version number in the BootROM file, which is s4e02_02.btm. If the version number of the file matches the displayed version, there is no need to download the bootrom (.btm) file. File Distribution The following commands enable you to distribute your downloaded files to the remaining Switch 5500 devices in the fabric: 1. To copy the new software file to each Switch in the fabric, enter the following from User View: copy unit1>flash:/s4a03_02_03s56.app unit2>flash:/ Replace unit2 with unit3 and so on for each Switch 5500 in the fabric.

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Switch 5500 Family Release Notes v3.02.03

2. To copy the new default configuration file to each Switch in the fabric, enter: copy unit1>flash:/3ComOScfg.def unit2>flash:/ Replace unit2 with unit3 and so on for each Switch 5500 in the fabric. 3. To copy the new Web user interface file to each Switch in the fabric, enter: copy unit1>flash:/s4e02_02.web unit2>flash:/ Replace unit2 with unit3 and so on for each Switch 5500 in the fabric. 4. To copy the new Bootrom firmware file to each Switch in the fabric, enter: copy unit1>flash:/s4e02_02.btm unit2>flash:/ Replace unit2 with unit3 and so on for each Switch 5500 in the fabric. Command Line Interface Switch Setup 1. To set the Switch to boot from the new software you have downloaded, enter the following:
boot boot-loader unit1>flash:/s4a03_02_03s56.app

To set the remaining Switches in the fabric to boot from the new software, replace unit1 with unit2 and so on for each Switch in the fabric. 2. To set the Switch to load the new BootROM firmware, enter: boot bootrom unit1>flash:/s4e02_02.btm To set the remaining Switches in the fabric to load the new BootROM firmware, replace unit1 with unit2 and so on for each Switch in the fabric. 3. You will now need to reboot the fabric for the changes to take effect. The Switch 5500 will upgrade the BootROM firmware and boot from the specified software .app file. 4. Once the unit is boot up, set the web management file in the User view, enter:
boot web-package unit1>flash:/s4e02_00.web main

The files that you have saved in the backup phase should be deleted once the upgrade has completed successfully.

4.4. FTP (via a network port)


To upgrade software to your Switch 5500 using FTP, do the following: 1. Enter the following command from User View: ftp aaa.aaa.aaa.aaa (where aaa.aaa.aaa.aaa is the IP address of the FTP server) If the FTP server has been successfully located, the following is displayed: Trying... Press CTRL+K to abort Connected Information on your FTP server is displayed, logon with your username and password.

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Switch 5500 Family Release Notes v3.02.03

2. To download the application file, enter: binary get s4a03_02_03s56.app The following information is displayed if the download has been successful: 200 PORT command successful. 150 File status OK ; about to open data connection .........................................................................226 File transfer successful. FTP: 5283304 byte(s) received in 73.733 second(s) 71.00K byte(s)/sec. Download the web file and the bootrom file in the same way. 3. Enter quit to exit. 4. Copy these files as described in File Distribution, steps 1 to 4 under TFTP section. 5. Now activate these files as described in Command Line Interface Switch Setup, steps 1 to 4 under TFTP section.

4.5. XModem (via the console cable)


To upgrade software to your Switch 5500 using Xmodem, do the following: 1. From the User View, enter: xmodem get unit1>flash:/s4a03_02_03s56.app The following information is displayed: **** WARNING **** xmodem is a slow transfer protocol limited to the current speed settings of the auxiliary ports. During the course of the download no exec input/output will be available! Proceed?[Y/N]y Destination filename [unit1>flash:/s4a03_02_03s56.app]? Before pressing ENTER you must choose YES or NO[Y/N]: 2. Enter y to display the following message: Download with XMODEM protocol... ...C.. 3. As the file is downloading, start the XModem send file process with terminal emulation software, such as Microsoft HyperTerminal. When the file download is complete the message Download successful! will be displayed. 4. Repeat steps 1 to 3 for each of the remaining files. 5. Copy these files as described in File Distribution, steps 1 to 4 under TFTP section. 6. Now activate these files as described in Command Line Interface Switch Setup, steps 1 to 4 under the TFTP section.

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Switch 5500 Family Release Notes v3.02.03

4.6. Upgrading from the BootROM Interface


This section describes how to upgrade your Switch 5500 from the BootROM Interface. When the Switch 5500 is running the initial boot phase via the console, the following prompt is displayed with a five second countdown timer:

Press CTRL-B to enter Boot Menu... 4 This is followed by a password prompt:


password:

1. Select Enter (the default is no password) to display the following boot menu:
BOOT MENU 1. Download application file to flash 2. Select application file to boot 3. Display all files in flash 4. Delete file from flash 5. Modify bootrom password 6. Enter bootrom upgrade menu 7. Skip current configuration file 8. Set bootrom password recovery 9. Set switch startup mode 0. Reboot Enter your choice (0-9):

2. Enter the appropriate menu number to select a specific option.


Before upgrading the software to your Switch 5500 from the BootROM Interface it is important to check the contents of the flash to ensure that there is enough space to download the new files.

3. Select option 3 from the Boot Menu. A file list similar to the following is displayed:
Enter your choice(0-9): 3 File Number File Size(bytes) File Name ================================================== 1(*) 3496055 s4a03_02_03s56.app 2 310432 s4e02_02.btm 3 893111 s4h02_01.web 4 11382 3comoscfg.def 5(*) 11382 startup.cfg 6 151 private-data.txt Free Space: 2554462 bytes The current application file is s4a03_02_03s56.app (*)-with main attribute (b)-with backup attribute (*b)-with both main and backup attribute

This option displays all the files in flash and also indicates the file that the Switch 5500 is currently set to boot from (marked with an asterix). A b by the file number indicates the file is a backup boot file. The files that are required by the Switch 5500 are as follows:
s4h02_01.web

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Switch 5500 Family Release Notes v3.02.03 startup.cfg s4a03_02_03s56.app

The s4a03_02_03s56.app file is the application software. The name of this file will vary depending on the Switch type and the release version. If the filename is in brackets, for example [test.cfg], this indicates that the file has been deleted from the CLI but is still present in the recycle-bin. Any additional files should be considered for deletion to allow maximum space for downloading the new files. 4. To delete a file from the list select option 4 from the Boot Menu and select the file number you wish to delete.

4.7. Upgrade using TFTP


Download Application files to flash. To upgrade software to your Switch 5500 using TFTP, do the following:

1. From the Boot Menu, select option 1 (Download application file to flash) to display the following:
Enter your choice (0-9): 1 1. Set TFTP protocol parameters 2. Set FTP protocol parameters 3. Set XMODEM protocol parameters 0. Return to boot menu Enter your choice (0-3):

2. Select option 1 to display the following:


Load File name: Switch IP address: Server IP address:

3. Enter the file name, Switch IP address and Server IP address to display the following:
Are you sure to download file to flash? Yes or No(Y/N)

4. Enter y and the following information is displayed to indicate the file is downloading:
Attached TCP/IP Interface to netdrv0 Attaching network interface lo0...done Loading.....done Free flash Space: 10456064 bytes Writing flash....done! Please input the file attribute (main/backup/none):none done!

5. Repeat steps 1 to 4 for each of the remaining files (.app, .btm, and .cfg files can be download via this method).

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Switch 5500 Family Release Notes v3.02.03

4.8. BootROM Upgrading using TFTP


To upgrade the BootROM using TFTP, do the following: 1. From the Boot Menu, select option 6 (Enter BootROM upgrade menu) to display the following:
Enter your choice (0-9): 6 BootROM update menu: 1. Set TFTP protocol parameters 2. Set FTP protocol parameters 3. Set XMODEM protocol parameters 0. Return to boot menu Enter your choice (0-3):

2. Select option 1 to display the following:


Load File name: Switch IP address: Server IP address:

3. Enter the file name, Switch IP address and Server IP address to display the following:
Are you sure you want to update your bootrom? Yes or No(Y/N)

4. Enter y and the following information is displayed to indicate the file is downloading:
Loading......................................................................... ................................done Bootrom updating..........done!

4.9. Download Application files to flash using FTP


To upgrade software to your Switch 5500 using FTP, do the following: 1. From the Boot Menu, select option 1 (Download application file to flash) to display the following:
1. Set TFTP protocol parameter 2. Set FTP protocol parameter 3. Set XMODEM protocol parameter 0. Return to boot menu Enter your choice(0-3):

2. Select option 2 to display the following:


Load File name: Switch IP address: Server IP address: FTP User Name: FTP User Password:

3. Enter the file name, Switch IP address, Server IP address and FTP user name and password to display the following:
Are you sure to download file to flash? Yes or No(Y/N)

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Switch 5500 Family Release Notes v3.02.03

4. Enter y and the following information is displayed to indicate the file is downloading:
Loading.....done Free flash Space: 10456064 bytes Writing flash....done! Please input the file attribute (main/backup/none):none done!

5. Repeat steps 1 to 4 for each of the remaining files (.app, .btm, and .cfg files can be download via this method).

4.10. BootROM Upgrading using FTP


To upgrade BootROM using FTP, do the following: 1. From the Boot Menu, select option 6 (Enter BootROM upgrade menu) to display the following:
Enter your choice (0-9): 6 BootROM update menu: 1. Set TFTP protocol parameters 2. Set FTP protocol parameters 3. Set XMODEM protocol parameters 0. Return to boot menu Enter your choice (0-3):

2. Select option 2 to display the following:


Load File name: Switch IP address: Server IP address: FTP User Name: FTP User Password:

3. Enter the file name, Switch IP address, Server IP address, FTP user name and password to display the following:
Are you sure you want to update your BootROM? Yes or No (Y/N)

4. Enter y and the following information is displayed to indicate the file is downloading:
Loading......................................................................... ................................done Bootrom updating..........done!

4.11. Upgrade using XModem


To upgrade software to your Switch 5500 using XModem, do the following: 1. From the Boot Menu, select option 1 (Download application file to flash) to display the following:
1. Set TFTP protocol parameter 2. Set FTP protocol parameter 3. Set XMODEM protocol parameter 0. Return to boot menu Enter your choice (0-3):

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Switch 5500 Family Release Notes v3.02.03

2. Select option 3 to display the following:


Please select your download baud rate: 1. 9600 2.*19200 3. 38400 4. 57600 5. 115200 0. Return Enter your choice (0-5):

3. Select option 2 to set the baud rate to 19200. You will also need to change the baud rate on HyperTerminal to 19200 bps and select XModem protocol. If supported, you can select Option 5 to increase the speed of the download. 4. Press Enter to start the download. The following information is displayed:
Now please start transfer file with XMODEM protocol If you want to exit, Press <Ctrl+X> Loading...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC

5. As the file is downloading, start the XModem send file process with terminal emulation software, such as Microsoft HyperTerminal. When the download is complete, the following information is displayed:
Please input the file attribute (main/backup/none):none done!

6. Repeat steps 1 to 5 for each of the remaining files (.app, .btm, and .cfg files can be download via this method).

4.12. BootROM Upgrading using XModem


To upgrade BootROM using XModem, do the following: 1. From the Boot Menu, select option 6 (Enter BootROM upgrade menu) to display the following:
Enter your choice (0-9): 6 BootROM update menu: 1. Set TFTP protocol parameters 2. Set FTP protocol parameters 3. Set XMODEM protocol parameters 0. Return to boot menu Enter your choice (0-3):

2. Select option 3 to display the following:


Enter your choice (0-3): 3 Please select your download baud rate: 1. 9600 2.* 19200 3. 38400 4. 57600 5. 115200 0. Return

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Switch 5500 Family Release Notes v3.02.03

3. Select option 2 to set the baud rate to 19200. You will also need to change the baud rate on HyperTerminal to 19200 bps and select XModem protocol. If supported, you can select Option 5 to increase the speed of the download. 4. Press Enter to start the download. The following information is displayed:
Now please start transfer file with XMODEM protocol If you want to exit, Press <Ctrl+X> Loading...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC

5. As the file is downloading, start the XModem send file process with terminal emulation software, such as Microsoft HyperTerminal. 6. When the download is complete, the following information is displayed:
Are you sure you want to update your BootROM? Yes or No [Y/N]

7. Enter y and the following information is displayed to indicate the file is downloading:
Loading......................................................................... ................................done BootROM updating..........done!

4.13. Select Application to Boot


To activate the newly loaded software on your Switch 5500, do the following: 1. From the Boot Menu, select option 2 (Select application file to boot) to display the following:
Enter your choice (0-9): 2 Select application file to boot 1. Set application files 2. Set configuration files 3. Set web files 0. Return

2. Select option 1 (Select application file) to display the following:


Enter your choice (0-3): 1 File Number File Size (bytes) File Name =================================================================== 1(*) 3496055 s4a03_02_03s56.app Free Space: 708179 bytes (*)-with main attribute (b)-with backup attribute (*b)-with both main and backup attribute 3. Select file number to set the application file to boot. Set the file attribute to main. 4. Repeat step 2 to 3, with option 2 and 3, to select the configuration and web files. 5. From the Boot Menu, select option 0 to reboot.

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