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Pages 1 - 8
Section 1:
Qualification Overview
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2 Section 1
qualifications regulators (the regulators) are Ofqual in England, DCELLS in Wales and CCEA in Northern Ireland.
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Section 1
Qualification Overview
Guided learning hours (GLH): NQF Level: Assessment requirements: up to 120 2 Internally assessed and externally moderated workbook
The qualification consists of 5 units: Unit 01 Unit 02 Unit 03 Unit 04 Unit 05 An introduction to medicines and prescriptions Medicine supply, storage and disposal The safe administration of medication Quality control and record keeping in the administration of medication Accountability, responsibility and confidentiality in the administration of medication
Learning outcomes for each unit are provided in Section 3 (page 12). Learners must successfully complete all 5 mandatory units to be awarded the NCFE Level 2 Certificate in Safe Handling of Medicines.
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4 Section 1
Aims
The qualification aims to help learners develop: an understanding of the classifications of drugs and how to find out information about drugs an awareness of how medication is dispensed and administered and the possible side effects of medication knowledge of the procedures for obtaining, storing and disposing of medicines an understanding of the legislation surrounding the supply and storage of medicines knowledge of quality control and the role of the pharmacist in the administration of medicine an awareness of the importance of responsibility, accountability and confidentiality in handling medicines a basis for further study and/or career development
Target Group
This course is designed for those who wish to develop their knowledge of the safe handling of medicines. These may be learners who wish to access this training with a view to progress to further qualifications, or learners who wish to study this programme in order to complement other programmes. The course is also suitable for learners wishing to develop knowledge to prepare them for employment or for learners who are already in employment and wish to study the programme as part of their own continuous professional development.
Entry Guidance
There are no specific recommended prior learning requirements for this qualification. Access to this qualification is open to all learners. However, a basic level of numeracy and literacy is required to comply with the Health and Safety and assessment aspects of the qualification. The minimum age for entry to this qualification is 18. Admittance onto a course of study remains at the discretion of the centre based upon the above criteria. There are no other restrictions on learner entry for this qualification. However, learners should be made aware that they should not register with NCFE or any other awarding body for a qualification at the same level with the same, or a similar, title as this could lead to duplication. Centres should note that funding levels may be affected for those learners who undertake duplicate qualifications.
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Section 1
Useful Websites:
Tutors may find the following websites useful for materials and resources to assist delivery: Skills for Care Skills for Health General Social Care Council Commission for Social Care Inspection Department of Health British National Formulary Electronic Medicines Compendium Network Publishing Ltd Royal Pharmaceutical Society of Great Britain Nursing and Midwifery Council www.skillsforcare.org.uk www.skillsforhealth.org.uk www.gscc.org.uk www.csci.org.uk www.dh.gov.uk www.bnf.org www.medicines.org.uk www.network-publishing.co.uk www.rpsgb.org.uk www.nmc-uk.org
When learners search the web for medication information it is important that they use a UK site. Other European or worldwide sites may give information that does not meet UK guidance and regulations.
Useful Publications:
British Medical Association New Guide to Medicine & Drugs Edited by: John A. Henry Publisher: Dorling Kindersley - ISBN: 1405302631 The A-Z of Medicinal Drugs: A Family Guide to Over-the-counter and Prescription Medicines Author: Jan Hawthorn Publisher: Oxford University Press - ISBN: 0198607687 Blackstone's Guide to the Care Standards Act 2000 Authors: Philip Engelman & Paul Spencer Publisher: Blackstone Press - ISBN: 1841742856 The Handling of Medicines in Social Care (2007) Royal Pharmaceutical Society of Great Britain (available from the web site above) Safe Disposal of Waste Medicines from Care Homes (Nursing) (2005) Commission for Social Care Inspection (available from the web site above) Guidelines for the Administration of Medicines (2004) Nursing and Midwifery Council (available from the web site above)
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6 Section 1
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Section 1
Links to Legislation
Due to the nature of the qualification, various pieces of legislation are cited in this document. This legislation is subject to change, however the references in this document are accurate at the time of printing. Subsequent issues of this Qualification Specification will be produced by NCFE to reflect any significant changes to legislation or recommended working practices.
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8 Section 1
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Pages 9 - 11 9
Section 2:
Assessment and Moderation
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10 Section 2
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Section 2
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Pages 12 - 31
Section 3:
Structure and Content of the Qualification
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Section 3
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14 Section 3
This unit is mandatory and accounts for 24 hours of the total recommended guided learning hours. Unit 02
This unit is mandatory and accounts for 24 hours of the total recommended guided learning hours. Unit 03
This unit is mandatory and accounts for 24 hours of the total recommended guided learning hours.
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Section 3
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Quality control and record keeping in the administration of medication (QCA Unit No. K/500/2490)
This unit provides information on the purpose of quality control (the audit process) and on the records that must be maintained regarding the administration of medicines. The unit has one element: Element 4.1 Quality control and recording information This unit is mandatory and accounts for 24 hours of the total recommended guided learning hours Unit 05
Accountability, responsibility and confidentiality in the administration of medication (QCA Unit No. M/500/2491)
This unit provides an introduction to accountability and responsibility which are essential elements in the safe handling of medication along with issues of client confidentiality. The unit has 2 elements: Element 5.1 Element 5.2 Accountability and responsibility Confidentiality
This unit is mandatory and accounts for 24 hours of the total recommended guided learning hours.
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16 Section 3
Unit 01: An introduction to medicines and prescriptions (K/500/2487) Element 1.1: Classification and categories of medicines
Learning Outcomes
What the learner must know: 1.1.1 The main points included in an organisational policy on medication 1.1.2 Role of the Committee on Human Medicines (CHM) 1.1.3 Role of the National Institute for Health and Clinical Excellence (NICE) 1.1.4 Acts and guidelines for care settings 1.1.5 How to classify medication 1.1.6 The terms and names used for medication 1.1.7 Understand the use of different types of medication Range (explanation): Organisational Policy: CHM: NICE:
in relation to prescribing, dispensing, administration, storage and disposal advises on the quality, effectiveness and safety of medicines responsible for providing national guidance on the promotion of good health and the prevention and treatment of ill health (eg guidance on the use of new and existing medicines)
Acts and guidelines: Medicines Act (1968); Misuse of Drugs Act (1971); Misuse of Drugs (Safe Custody) Regulations (1973); Care Standards Act (2000); guidelines from the Royal Pharmaceutical Society of Great Britain Classify: Prescription Only Medicine (POM); over the counter (P in the presence of the pharmacist; GSL General Sales List); controlled drugs; complementary/homeopathic remedies approved pharmaceutical term or generic name (eg paracetamol proprietary) or brand name, eg Panadol antibiotics (to fight infection); analgesics (to fight pain); antihistamines (to relieve allergy symptoms); antacids (to relieve indigestion); anti-coagulants (to prevent blood clotting); psychotropic medicine (to treat depression); diuretics (to get rid of excess fluids in the body); laxatives (to alleviate constipation); hormones (eg insulin, steroids, hormone replacement therapy); cytotoxic medicines (used to treat some forms of cancer)
Names: Medication:
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Section 3
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Unit 01: An introduction to medicines and prescriptions (K/500/2487) (Continued) Element 1.2: Information sources
Learning Outcomes
What the learner must know: 1.2.1 3 main sources of information relating to a medicine 1.2.2 The information which must be supplied with a drug (by law) 1.2.3 Reference material available 1.2.4 What information a client could provide 1.2.5 The different forms drugs take 1.2.6 How and where to seek guidance and support about the medicine and dosage prescribed for an individual Range (explanation): Main sources: Information: information supplied with the drug; reference information; client information; other sources (including websites; GPs; pharmacists; drug companies; clients) what the drug is for; how it is to be administered; what side effects (if any) are likely to occur; any potentially dangerous effect of mixing the drug with another drug substance
Reference material: eg: The British National Formulary (BNF); Monthly Index of Medical Specialities (MIMS) Information a client could provide: details of their medical condition; information on the medications which have or have not worked for them in the past; any side effects they have experienced from particular medicines; any allergic reactions they have experienced from particular medicines Forms: How and where: tablet; syrup/powder; suppositories and pessaries; inhaled; spray/drops, eg for eyes or nose; ointments (topical/transdermal); injection eg prescriber (medical or non-medical); NHS Direct; manager, nurse, or from supportive reference material
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18 Section 3
Unit 01: An introduction to medicines and prescriptions (K/500/2487) (Continued) Element 1.3: Prescribing and dispensing
Learning Outcomes
What the learner must know: 1.3.1 Definition of prescription 1.3.2 Who has the authority to write a prescription 1.3.3 The information which must be on a prescription 1.3.4 The role of self and other staff involved in the process by which medicines are prescribed, dispensed and obtained 1.3.5 Prescription renewal procedure 1.3.6 Main points of information on the containers for dispensed drugs 1.3.7 What has to be checked and recorded once the medication has been received 1.3.8 What has to be checked when medication is dispensed 1.3.9 What is meant by the term client specificity 1.3.10 Explain the role of the pharmacist in quality control 1.3.11 How the role of the pharmacist impacts on the continued relationship of care homes with the Registration Authority Range (explanation): Definition: Authority: Information: written instruction for the pharmacist to dispense a medication doctors, dentists and some nurses are authorised to write them the following information must be included and must be completed in ink: date; the drug prescribed; the dose and frequency; the route by which it is taken; full name of the recipient; address of the recipient; patients date of birth; signature of the prescriber; contact details of the prescriber prescribers (medical and non-medical); managers; social care staff; ancillary staff; clerical staff/administrators; pharmacist
Other staff:
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Section 3
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Unit 01: An introduction to medicines and prescriptions (K/500/2487) (Continued) Element 1.3: Prescribing and dispensing (Continued)
Range (explanation): Renewal: prescription renewal is obtained from the registered person/designated officer and sent to the GP/doctor; GP/doctor then authorises prescription; prescription forwarded to a pharmacist for dispensing, or returned to the care home where it is taken to the pharmacist; once drugs are delivered the registered person/designated officer must check that the supply is the same as ordered; report any discrepancies to the pharmacist; drugs must then be stored in the correct manner date of dispensing; the name of drug prescribed; the dose and frequency; the route by which it is to be taken; when the drug should be taken; full name of the recipient; special instructions; warnings or cautions; name of pharmacy (and possible address and telephone details); use by date (if presented in manufacturers packing); keep out of reach of children date of receipt; names and strength of medicine; quantity received plus any carried over from previous cycle; clients for whom medicines have been prescribed; signature of the staff member who received the medicines; medication matches that prescribed by the prescriber that the medication has been dispensed in accordance with the clients Medication Administration Record (MAR) only medicines prescribed for a specific client must be used by that client inspection; advice; recommendation
Containers:
Recorded:
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20 Section 3
Unit 02: Medicine supply, storage and disposal (M/500/2488) Element 2.1: Medication legislation and storage requirements
Learning Outcomes
What the learner must do: 2.1.1 Explain the key points of legislation and guidelines which are relevant to the supply and storage of medicine 2.1.2 Explain what employers must do to comply with COSHH (Control of Substances Hazardous to Health Regulations 1999) What the learner must know: 2.1.3 Roles and responsibilities for ordering, storing and taking delivery of drugs 2.1.4 Definition of controlled drugs 2.1.5 Types of controlled drugs 2.1.6 How to store and handle drugs 2.1.7 What should be done when a controlled drug has been administered 2.1.8 Why certain drugs need to be stored in a medical fridge Range (explanation): Legislation and guidelines:
The Medicines Act (1968); The Misuse of Drugs Act (1971); The Misuse of Drugs (Safe Custody) Regulations (1973); Nursing Homes Regulations (1994); Care Standards Act (2000); Care Home Regulations (2001); The Handling of Medicines in Social Care (2007); Health and Safety at Work Act (1974); The Control of Substances Hazardous to Health Regulations (1999); Hazardous Waste Regulations (2005); organisational records assess hazards in the workplace; ensure that all employees are aware of any risks; store all hazardous substances in a safe manner; that shelf life is adhered to; that staff are aware of actions to take if a spillage occurs; that staff have detailed knowledge of substances that are potentially hazardous owned by registered person, manager or designated officer; keep records of all drugs used by care home clients for medication which is potentially addictive and, therefore, classed as dangerous, a licence is required to stock them
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Section 3
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Unit 02: Medicine supply, storage and disposal (M/500/2488) (Continued) Element 2.1: Medication legislation and storage requirements (Continued)
Range (explanation): Store and handle drugs:
medication should be stored in a clean, ordered and controlled environment and at the correct temperature in accordance with manufacturers instructions and organisational policy; all controlled drugs must be kept in a controlled drugs cabinet (which complies with the Misuse of Drugs (Safe Custody) Regulations 1973); all transactions must be handled by an appropriately trained member of staff and witnessed by another trained member of staff; there should be a fridge designated for drugs only; there should be lockable trolleys and cupboards a register must be maintained of the medication in stock at any one time and should be updated when any medication is received or administered, showing the amount remaining; audits of stock should be planned and all records checked for accuracy medicines may lose their effectiveness if not stored at the correct temperature; medicines may lose their potency and may go out of date more quickly if not stored in a fridge
Administered:
Medical fridge:
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Unit 02: Medicine supply, storage and disposal (M/500/2488) (Continued) Element 2.2: Disposal of medicines
Learning Outcomes
What the learner must know: 2.2.1 The need for accurate records regarding the receipt, administration and disposal of medication 2.2.2 The safety procedures for disposal of medication and associated equipment 2.2.3 Why it is important to dispose of unwanted drugs 2.2.4 Examples of why drugs might need to be disposed of before they are administered 2.2.5 Key points of relevant guidance on disposal of medication Range (explanation): Disposal: prompt return of medication to the pharmacist; record the details of medication returned; request a receipt for returned medicines; how and where to dispose of associated equipment (eg sharps) eg: out of date medication; drug replacement; controlled drugs appropriate to a working context, for example, Commission for Social Care Inspections Safe Disposal of Waste Medicines from Care Homes (Nursing); Royal Pharmaceutical Society of Great Britains The Handling of Medicines in Social Care
Medication: Guidance:
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Section 3
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Unit 03: The safe administration of medication (T/500/2489) Element 3.1: Routes and methods of administration
Learning Outcomes
What the learner must know: 3.1.1 The different routes by which medicines are administered and by whom 3.1.2 How to identify special precautions that need to be undertaken when administering some medicines 3.1.3 Who can administer drugs intra-muscularly and intravenously 3.1.4 Type of injections 3.1.5 The type of injection a care worker may administer (if trained to do so) 3.1.6 The difference between intra-ocular and intra-aural medication Range (explanation): Routes: Precautions: inhalation; injection; ingestion; topical; infusion; instillation; PR per rectum; PV per vagina with or without food; using special equipment; consent rules; privacy; the need to check contra indications and medicine interactions of home remedies or over-thecounter medicines; complementary medicines and preparations GP, doctor or appropriately trained registered nurse intramuscular (into the muscle); intravenous (into a vein); subcutaneous (under the skin)
if a care worker is fully trained, they may administer a subcutaneous (under the skin) injection eg insulin via the eyes via the ears
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24 Section 3
Unit 03: The safe administration of medication (T/500/2489) (Continued) Element 3.2: Drug administration systems
Learning Outcomes
What the learner must do: 3.2.1 Describe 2 examples of drug administration systems 3.2.2 Identify the staff involved in drug administration and explain their roles 3.2.3 Identify unsuitable drugs for drug administration systems What the learner must know: 3.2.4 How to identify the characteristics of drug administration systems 3.2.5 Drawbacks of drug administration systems 3.2.6 Training required before carers can administer medicines to clients 3.2.7 The consequences of not being compliant with the local systems for both carer and client Range (explanation): Drug administration systems: Monitored Dose Systems (MDS) eg NOMAD; systems for medicines not suited for administration via a monitored dose Unsuitable drugs: eg: liquids; soluble or effervescent; Gaviscon tablets; cytotoxic drugs; controlled drugs; Epilim; glyceryl trinitrate; magnesium trisilicate tablets; short term medicines; drops; sprays; inhalations; PRN medicines may not be suitable for all medication; can be cumbersome; can result in mistakes
Drawbacks:
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Section 3
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Unit 03: The safe administration of medication (T/500/2489) (Continued) Element 3.3: Administration of medication
Learning Outcomes
What the learner must do: 3.3.1 Follow instructions on the use of medication and the method of administration 3.3.2 Check clients Medication Administration Record (MAR) before administering medication 3.3.3 Follow procedures for preparing medication 3.3.4 List the type of information which should be provided to a nurse or doctor about a change in a clients condition (in order for them to be able to diagnose the client) What the learner must know: 3.3.5 Procedures for preparing and giving out medication 3.3.6 Strengths and dosages of medicines 3.3.7 The most common abbreviations and their meanings used in the labelling of medicines 3.3.8 The importance of checking a clients identity 3.3.9 Procedures related to errors in drug administration and client refusal to take medication 3.3.10 The importance of seeking clients consent to medical treatment 3.3.11 Responsibilities to client in relation to PRN medication 3.3.12 Actions to take if medication is compromised 3.3.13 Components of an MAR sheet 3.3.14 Requirements of Care Standards Act (2000) in relation to the administration of medicine including risk assessment 3.3.15 The common Latin abbreviations found on medication 3.3.16 Main pieces of information which must be included in a clients care plan and why this information is important Range (explanation): Instructions: name of drug; dosage; formulation; directions for use; name of recipient; quantity dispensed; special instructions/warnings/cautions; date of dispensing; name of pharmacist; keep out of the reach of children follow basic hygiene procedures; have the correct equipment available; have the correct recording documents available; ensure that the correct dose, of the correct medication, is given to the correct person at the correct time by the correct route or method
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Preparing:
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Unit 03: The safe administration of medication (T/500/2489) (Continued) Element 3.3: Administration of medication (continued)
Range (explanation): Clients condition: what has changed in the clients condition; is the client experiencing pain; is the client eating and sleeping well; has the client got a temperature; are there any additional symptoms kilograms; grams; milligrams; micrograms; litres; millilitres; microlitres; pints refusal: ask a manager to check the client; inform client of potential consequence of not taking medication; seek medical advice; inform employer/manager; complete MAR; inform clients relatives where necessary Error: ask a manager to check the client; inform client; seek medical advice; inform employer/manager; record error in clients care plan; where necessary inform clients relatives; send report to clients GP or Medical Practitioner where necessary where possible the individual provides informed consent. When required the individual is provided with assistance to enable informed consent to take place (eg independent advocate, family member, medical professional). If it is impossible to obtain consent, as many key people (eg independent advocate, family member, medical professional) as possible act in the best interest of the individual whenever necessary or as required, eg paracetamol and aspirin put the medicine into an envelope (where possible) and return to the pharmacy. Administer a further tablet if the drug came from a Monitored Dose System (MDS): and get a replacement by informing the pharmacist name of client; date of birth; medicines prescribed; dose to be given; strength of medication; frequency with which medicine is taken; route; special instructions; start and completion dates; allergies clients name, age and medical condition; any daily changes; medication; drug allergies; ability to self-care; mobility; weight; preferences; religion
Dosages: Procedures:
Consent:
PRN: Actions:
Components:
Latin abbreviations: eg PRN - as required or whenever necessary; AC before food; PC after food Care plan:
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Section 3
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Unit 03: The safe administration of medication (T/500/2489) (Continued) Element 3.4: Self-administration of medication
Learning Outcomes
What the learner must know: 3.4.1 Key aspects of the guidelines set by the Royal Pharmaceutical Society of Great Britain for the The Handling of Medicines in Social Care (2007) 3.4.2 Key aims of the Care Standards Act (2000) 3.4.3 The importance of client self-medication 3.4.4 How to risk assess the capacity for client self medication or secondary administration of medication 3.4.5 The conditions that must be in place when a client self-medicates 3.4.6 The records that must be kept for self-medicating clients or secondary administration by others Range (explanation): Key aspects: desire of residents to retain custody of their own medicines; where clients are responsible for their own medicines, the chart should be marked accordingly and a regular check and discussion undertaken by the person in charge to encourage compliance where appropriate clients are responsible for their own medication
Key aims:
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Unit 03: The safe administration of medication (T/500/2489) (Continued) Element 3.5: Side effects and adverse reactions
Learning Outcomes
What the learner must do: 3.5.1 Demonstrate an understanding of procedures relevant to client safety in respect of medication 3.5.2 Explain what action should be taken if, whilst monitoring the client, an adverse side effect due to medication is identified What the learner must know: 3.5.3 Common side effects of medication 3.5.4 Common severe side effects of medication 3.5.5 How to report changes to an individual following administration of medication Range (explanation): Client safety: record allergies on clients care plan and prescription chart; medical alert bracelet or other warning identification; inform clients doctor of known allergies; inform other staff of suspected allergic reactions alert manager; observe client; document effects of drug; treat symptoms; record adverse reaction rashes; breathing difficulties; swellings; nausea; vomiting; diarrhoea; stiffness; shaking; headache; drowsiness; constipation; weight gain in accordance with organisational policy (eg in writing, seeking immediate assistance if necessary); changes may or may not be side effects or adverse rseactions
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Section 3
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Unit 04: Quality control and record keeping in the administration of medication (K/500/2490) Element 4.1: Quality control and recording information
Learning Outcomes
What the learner must do: 4.1.1 Explain how medication is recorded 4.1.2 Outline the procedure for recording errors in drug administration 4.1.3 Explain the audit/quality control procedure for the safe administration and storage of medication and why this audit takes place 4.1.4 Outline the role of the Commission for Social Care Inspection (CSCI) What the learner must know: 4.1.5 4.1.6 4.1.7 4.1.8 4.1.9 4.1.10 4.1.11 4.1.12 How to record information on a Medical Administration Record (MAR) What information needs to be recorded when compiling a medicine profile for a client Why the MAR must be kept up to date How to record the administration of medication Key aspects of effective record keeping and quality assurance in a work environment Who can access health records under the Health Record Act (1990) The characteristics of the stages required in an audit process for quality assurance Requirements of the regulatory authorities in relation to record keeping
Range (explanation): Recorded: Role: Information: via a clients medicine profile and MAR Sheet registering care services and measuring their performance name; date of birth; known sensitivities to medicine; information provided by pharmacist; names of medication; dates prescribed; prescriber; quantities; doses; forms; strengths; routes of administration; time to be given; date medicine received; homely remedies taken; medicines refused; date medications ceased and who authorised this; conditions that may affect medicines being taken; affect of medication; side affects or adverse reactions records must be: understandable; coherent; accurate; up to date; written as soon after event as possible; signed; legible; respectful to client; written legibly in black ink; errors should be crossed out and initialled and no correction fluid should be used; entries must have a record of the date and time and must be signed; maintained in accordance with the Data Protection Act (1998) and organisational policy assess; implement; measure; monitor
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Record keeping:
Stages:
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30 Section 3
Unit 05: Accountability, responsibility and confidentiality in the administration of medication (M/500/2491) Element 5.1: Accountability and responsibility
Learning Outcomes
What the learner must do: 5.1.1 Give examples of a carers responsibilities 5.1.2 Identify who a carer is accountable to 5.1.3 List the ways a care worker can be accountable to staff, clients and visitors What the learner must know: 5.1.4 Definitions of accountability and responsibility 5.1.5 Why a carer must be fully accountable for their actions 5.1.6 The ways in which accountability to identified groups might differ 5.1.7 Professional care values 5.1.8 Why it is important to follow workforce policies and procedures laid down by employers Range (explanation): Responsibilities: carers are responsible for: carrying out their duties to the best of their ability and in accordance with professional care values; reporting any changes to the manager; ensuring that clients receive the care according to their care plan; cooperating with other carers morally and legally; to colleagues, to the employer, the manager, other agencies (eg GP, district nurse); client, visitors, clients family to respect dignity, choice, privacy, confidentiality; to provide a safe environment; to ensure no harm is caused to clients, visitors and colleagues by own actions; to promote self-esteem and independence in clients; to keep all aspects of contract; to carry out delegated duties follow approved organisational policies and procedures (part of the employer contract); take responsibility for the provision of good care; continually update knowledge through training in new care skills and broadening of experience (for example, as per the General Social Care Councils (GSCC) Code of Practice for Social Care Workers or the Nursing and Midwifery Councils (NMC) Code of Professional Conduct)
Accountable: Ways:
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Section 3
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Unit 05: Accountability, responsibility and confidentiality in the administration of medication (M/500/2491) (Continued) Element 5.2: Confidentiality
Learning Outcomes
What the learner must do: 5.2.1 Explain why maintaining confidentiality is important 5.2.2 Identify the essential points that should be included in a confidentiality policy What the learner must know: 5.2.3 How confidentiality in a care setting promotes trust, safe-working environments and self-esteem for clients 5.2.4 Which identified persons might have a right to confidential care details and under what circumstances 5.2.5 Who can give permission to disclose personal information 5.2.6 Requirements of the Data Protection Act (1998) Range (explanation): Confidentiality policy:
obligations as a carer; penalties for breaching the policy; guidance on what can be written about a client; where client information is to be stored; clients rights relating to what is written and recorded about them complying with the Access to Health Records Act (1990) and the Data Protection Act (1998); rules for what information care workers can disclose about clients when on and off duty
Identified persons: doctor, pharmacist, other care professionals, relatives/solicitor with enduring power of attorney Give permission: the client, or if incapable, a senior person or relative
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Pages 32 - 39
Section 4:
Links to Skills for Life (2004 Standards)
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Section 4
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34 Section 4
Use at least one image either to obtain information or to convey information in your discussion, your talk or one of the documents you write in order to help the audience/reader understand the points you are making.
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Section 4
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Carry out calculations, clearly showing your methods and levels of accuracy; check your methods to identify and correct any errors, and make sure your results make sense. Key Skill Ref: N2.3 Description: Interpret the results of your calculations and present your findings. Select effective ways to present your findings; present your findings clearly using a chart, graph or diagram and describe your methods; use more than one way of presenting your findings; describe what your results tell you and how they meet your purpose. Cross-reference: 1.3.7, 1.3.8, 2.2.4, 3.3.1, 3.3.3, 3.3.6 *If you need to carry out additional activities to meet all the requirements of N2.2 (a, b, c, d) each activity must include tasks for N2.2 and N2.3 or N2.1 and N2.2.
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Links to Skills for Life (2004 Standards) Information and Communication Technology (Level 2)
Overall, through 2 or more activities you must: include at least one ICT-based information source include at least one non-ICT-based information source use at least one example of text, one example of image and one example of number present evidence of purposeful use of email Key Skill Ref: ICT2.1 Description: Search for and select information to meet your needs. Use different information sources for each task and multiple search criteria in at least one case. Select information relevant to the tasks. Cross-reference: 1.1.2, 1.1.3, 1.1.4, 1.1.5, 1.1.6, 1.1.7, 2.1.1, 2.1.2, 2.1.5, 2.1.6, 2.1.7, 2.1.8, 2.2.2, 2.2.3, 2.2.4, 2.2.5, 3.1.3, 3.1.4, 3.1.5, 3.1.6, 3.2.3, 3.2.4, 3.2.5, 3.2.6, 3.2.7, 3.3.2, 3.3.5, 3.3.6, 3.3.7, 3.3.13, 3.3.14, 3.4.2, 3.5.3, 3.5.4, 3.5.5, 4.1.6, 4.1.7, 4.1.9, 4.1.10, 4.1.12, 5.1.4, 5.1.5, 5.1.6, 5.1.7, 5.1.8 Key Skill Ref: ICT2.2 Description: Enter and develop the information to suit the task and derive new information. Enter and combine information using formats that help development; develop information and derive new information as appropriate. Cross-reference: 1.1.2, 1.1.3, 1.1.4, 1.1.5, 1.1.6, 1.2.2, 1.2.6, 1.4.2, 2.1.2, 2.1.4, 2.1.5, 2.1.6, 2.1.8, 2.1.10, 2.1.12, 2.2.2, 2.2.5, 3.1.4, 3.1.5, 3.1.6, 3.2.3, 3.2.4, 3.2.6, 3.3.5, 3.3.7, 3.3.14, 3.4.6, 3.5.5, 4.1.4, 4.1.5, 4.1.7, 4.1.9, 4.1.10, 5.1.4, 5.1.5, 5.1.6, 5.1.8, 5.2.3, 5.2.6 Key Skill Ref: ICT2.3 Description: Present combined information such as text with image, text with number, image with number. Develop the presentation so that the final output is accurate and shows consistent use of formats; use layout appropriate to the types of information. Cross-reference: 1.1.2, 1.1.4, 1.1.6, 1.2.1, 1.2.2, 1.2.6, 1.3.1, 1.3.2, 1.3.3, 1.4.1, 2.1.1, 2.1.2, 2.1.3, 2.1.4, 2.2.1, 2.2.5, 3.1.1, 3.1.2, 3.1.3, 3.1.4, 3.1.5, 3.2.1, 3.2.2, 3.2.3, 3.3.4, 3.3.14, 3.3.16, 3.4.2, 3.5.1, 3.5.2, 4.1.1, 4.1.2, 4.1.3, 4.2.1, 4.2.2, 5.1.1, 5.1.2, 5.1.3, 5.1.8, 5.2.1, 5.2.2
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Links to Skills for Life (2004 Standards) Working with Others (Level 2)
Provide at least 2 examples of meeting the standard for WO2.1, WO2.2 and WO2.3. One example must show you can work in a group or team situation. Key Skill Ref: WO2.1 Description: Plan work with others. Identify what you need to achieve together; share relevant information to identify what needs to be done and individual responsibilities; confirm the arrangements for working together. Key Skill Ref: WO2.2 Description: Work cooperatively towards achieving the identified objectives. Organise and carry out tasks safely using appropriate methods, to meet your responsibilities; support cooperative ways of working to help achieve the objectives for working together; check progress, seeking advice from an appropriate person when needed. Key Skill Ref: WO2.3 Description: Review your contributions and agree ways to improve work with others. Share relevant information on what went well and less well in working with others; identify your role in helping to achieve things together; agree ways of improving your work with others. Cross-reference: Opportunities exist throughout the qualification for learners to achieve these criteria. Tutors could set group research projects and group discussion for almost any selection of learning outcomes.
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38 Section 4
Links to Skills for Life (2004 Standards) Improving own Learning and Performance (Level 2)
Provide at least 2 examples of meeting the standard for LP2.1, LP2.2 and LP2.3: (each example should cover at least 2 targets). Overall, show you can use at least 2 different ways of learning to improve your performance. Key Skill Ref: LP2.1 Description: Help set targets with an appropriate person and plan how these will be met. Provide information to help set realistic targets for what you want to achieve; identify clear action points for each target and how you will manage your time; identify how to get the support you need and arrangements for reviewing your progress. Key Skill Ref: LP2.2 Description: Take responsibility for some decisions about your learning, using your plan to help meet targets and improve your performance. Use your action points to help manage your time well; revising your plan when needed; choose ways of learning to improve your performance, working for short periods without close supervision; identify when you need support and use this effectively to help you meet targets. Key Skill Ref: LP2.3 Description: Review progress with an appropriate person and provide evidence of your achievements. Identify what you learned, and how you have used your learning in another task; identify targets you have met and evidence of your achievements; identify ways you learn best and how to further improve your performance. Cross-reference: Competence in this unit will be demonstrated throughout the qualification through a learner planning, implementing and evaluating their work.
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Section 5:
Links to National Occupational Standards
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Element 3.4 Self administration of medication Element 3.5 Side effects and adverse reactions
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Element 1.3 Prescribing and dispensing Unit 02 Medicine supply, storage and disposal Element 2.1 Medicine legislation and storage
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Appendix:
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48 Appendix A
Glossary of Terms
Accreditation of Prior Learning (APL) is the name given to the process of recognising a learners previous achievement or learning experiences. This usually enables learners to move directly to the assessment stage of a qualification, or unit, without duplicating the learning process. Assessors deliver NCFE qualifications and carry out assessment to ensure that learners meet the requirements of the qualification. For details of staffing resources required for this qualification, please refer to NCFEs Occupational Competence Guidelines, available from the NCFE website (www.ncfe.org.uk) or from the Centre Support team at NCFE. Centres are organisations who are approved to offer one or more NCFE qualifications or other products. Centre Support Guide is a document produced by NCFE which explains everything you need to know from how to apply to become an NCFE approved centre to claiming certificates for your learners, and everything in between. Directory of Products and Services is a document which provides an overview of all NCFEs qualifications and national awards and is for curriculum planning purposes. External Moderators are appointed, trained and monitored by NCFE and are responsible for monitoring and sampling candidates evidence to ensure that internal assessment decisions are valid, reliable, fair and consistent with national standards. Fees and Pricing is issued to centres once a year and outlines all NCFEs fees and charges by academic year. Guided Learning Hours give an indication of the amount of contact time learners are expected to be given with the Assessor while undertaking a qualification. Internal Assessment is the process by which internal centre staff assess candidates achievement of the learning outcomes of the qualification, normally based on a portfolio of evidence. These assessment decisions are then internally and externally moderated. Internal Moderators monitor the Assessors assessment practice and procedure by sampling assessments and also ensure that the Assessors carry out their roles appropriately and are appropriately trained. Key Skills Centre Support Packs are available from the Centre Support team at NCFE. These packs contain unit specifications, tracking and guidance documents which will be invaluable to any centre running Key Skills. National Awards are NCFE programmes which provide progression into those qualifications which sit within the National Qualifications Framework. They are assessed internally by centre staff and externally verified by NCFE.
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Appendix A
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Glossary of Terms
National Occupational Standards (NOS) are the identified skills and competences needed by UK industry and form the basis of National Vocational Qualifications (NVQs) and vocationally-related qualifications. National Qualifications Framework (NQF) is a framework of levels and categories of qualifications, which have been accredited by QCA, and which enable recognition of achievement and facilitate career progression. Occupational Competence Guidelines is a document providing guidance on the experience and qualifications needed to deliver and assess particular NCFE qualifications and awards. Portfolio is a structured collection of evidence which demonstrates candidates performance against the standards in the qualification or award they are working towards. Qualifications and Curriculum Authority (QCA) is the government body in England which approves awarding bodies to offer qualifications in the National Qualifications Framework and accredits their qualifications. There are similar bodies for Wales, Northern Ireland and Scotland. Range is the breadth of skills and knowledge learners must have and the situations in which they may display these skills or knowledge. The range statements are indicated in bold text within the learning outcomes. Sector Skills Councils (SSCs) are government-recognised employer-based organisations representing various industry sectors which, among other things, have responsibility to develop national occupational standards. Skills for Life are a set of generic skills developed by the 3 regulatory authorities, QCA, ACCAC and CCEA, which are designed to help individuals improve their performance in a variety of contexts. The 6 Key Skills are: Communication; Application of Number; Information and Communication Technology; Working with Others; Improving Own Learning and Performance; Problem Solving. All NCFE qualifications provide opportunities for generating evidence towards achievement of some, or all, of the Key Skills. Unit/Learning Outcome: Each NCFE qualification is made up of a number of units. These are broken down into a number of learning outcomes. Learning outcomes consist of the skills and knowledge learners must successfully demonstrate in order to achieve the qualification.
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