Documente Academic
Documente Profesional
Documente Cultură
User Guide
Table of Contents
page Description ................................................................ 3 Incoming Calls .......................................................... 5 Outgoing Calls .......................................................... 7 During Calls .............................................................. 9 When You Receive a Busy Tone ............................. 14 Forwarding Call ....................................................... 15 Voice Mail ................................................................ 19 Information .............................................................. 23 Abbreviated Numbers ............................................. 24 Call Metering ........................................................... 29 Group Facilities ...................................................... 30 Other Useful Facilities ............................................. 32 Authority .................................................................. 33 Programming and Adjustments .............................. 34 Audible Signals ....................................................... 37 Visible Signals ......................................................... 38 Display Information ................................................. 39 Labels ..................................................................... 42 Index ....................................................................... 43
Dialog 3213
Description
1
2
Emergency 2222
16 17
15 18
3 4 5 6 7 8 9 10 11
Menu Redial Call Forwarding Call Call Listing Available for second call Voice Mail Call Transfer Consultation Line 2 Line 1
Program Callback
12 13
14
14
19
1 2
Display 3x40 characters. See section Display Information on page 38. Soft keys The functions depend on the traffic state. When you are requested to (see display), press the required key to access the function. Program See section Programming and Adjustments on page 33. Callback See section When You Receive a Busy Tone on page 14. Function can be removed or moved to other programmable function key by system administrator. 3
3 4
Dialog 3213 Description 5 Forwarding Call (follow-me) See section Forwarding Call on page 15. Function can be removed or moved to other programmable function key by system administrator. Call Listing Logs unanswered calls, see page 31. Available for second call See page 6. Voice Mail See page 19. Call Transfer See section During Calls on page 9.
6 7 8 9
10 Consultation See page 10. 11 Line 2, Line 1 For handling calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. 12 Menu key When the telephone is in idle state, press to switch between idle message and soft key descriptions. 13 Redial Call See page 8. 14 Programmable function keys See section Programming and Adjustments on page 33. 15 Volume control See section Programming and Adjustments on page 33. 16 Mute a To switch the microphone on or off during a call. b To switch off the ringing signal in idle state or when ringing. See sections During Calls on page 9 and Audible Signals on page 36. 17 Loudspeaker on/off See section During Calls on page 9. 18 Clear To disconnect calls, exit a function or clear the display in programming. Can always be pressed instead of replacing the handset. 19 Optional key panel With 17 dual-function programmable keys. One or two panels can be connected.
Incoming Calls
Answer calls
A ringing signal and a flashing lamp indicate an incoming call.
On Line 1
Normally you will receive calls on the Line 1 line. Lift the handset
Handsfree
Press the flashing line key You are connected to the caller via the loudspeaker and microphone. Press to terminate a handsfree call
On another extension
You can answer a call to a phone in another room: Call the ringing extension
Chegwidden
Note: The display image might differ from the above.
Press Notes: You can also press Pick (see display) or On-hold/Pick-up (function key pre-programmed by you).
If your telephone is pre-programmed with a Available for second call key, you can receive another call, if this function is activated. Available for 2nd call Press to activate / deactivate When available for 2nd call is active the lamp is lit. Note: Function key pre-programmed by system administrator. You have an ongoing call on Line 1, when the Line 2 key flashes to indicate a new incoming call: Line 2 Line 1 Press to answer The first call is put on hold. Press to switch back to the first call The second call is put on hold. You are connected to the first caller. Press to terminate the connected call
Outgoing Calls
Make calls
How to make internal and external calls: Lift the handset and proceed depending on call type:
Internal calls
Dial the extension number
External calls
Dial 0 to get an external line Dial tone. Dial the external number
Handsfree
With the handset on hook Dial the number You are connected via the loudspeaker and microphone. Press to terminate a handsfree call Note: You can make your calls faster by using common abbreviated numbers and by using your own programmed abbreviated numbers. See section Abbreviated Numbers on page 23.
Redial number
Lift the handset Redial Call Press to redial the number Note: Function key pre-programmed by system administrator.
During Calls
Group listening (loudspeaking)
This function lets other people in your room listen to your telephone conversation. You speak in the handset while the other partys voice is heard on the loudspeaker. During an ongoing conversation: Press to switch between loudspeaker and handset When the key lamp is lit, the other partys voice is heard on the loudspeaker. Note: You can adjust the volume. See section Programming and Adjustments on page 34.
Mute
Press to switch the microphone on or off When the lamp is lit, the person on the line cannot hear what is being said in your room.
Consultation
You have speech connection on Line 1 and want to make a consultation to an internal or external party. Consultation Press Note: You can also press Line 2. Call the second party The first party is put on hold (the Line 1 key lamp flashes slowly). When the other party answers you can switch between the calls (refer back), transfer the call, create a conference and end one of the calls. Press to end the consultation call The second party is disconnected. Line 1 Press to return to the first party
Refer back
The key lamp flashes for the call put on hold. Line 1 Press to put second party on hold First party is connected. Press to put first party on hold Second party is connected. Press to terminate the connected call
Consultation
10
Transfer
You want to transfer an ongoing call. Consultation Press Call the second party Press before or after answer The ongoing call is transferred. Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialled extension is busy or transfer is not allowed, your phone will ring again.
Conference
With this procedure you can include up to seven parties in a conference. Only the conference leader can admit participants. During the conference a tone will be heard every 15th second. You have an ongoing conversation (Line 1) and want to establish a telephone conference. You will become the conference leader. Consultation Press Note: You can also press Line 2. Call the second party Wait for answer.
Press to establish a conference Note: You can also press: Conf (see display) Conference. Repeat the procedure to add more conference members Replace the handset to leave the conference
11
On hold
You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own telephone or another.
Individual
Press the ongoing call line key and replace the handset The key lamp flashes slowly. Press the line key again to resume the call
Common
Press
Replace the handset The key lamp flashes slowly. If your number is multiple represented on other telephones, the key lamp that represents your number flashes slowly on these telephones. To resume the call on your own extension: Press the line key To resume the call on another extension: Call the extension where the call was put on hold
Press
12
13
Automatic callback
If a called extension is busy or there is no answer:
Press Notes: You can also press: CAB (see display) or Callback.
Replace the handset to finish procedure You are called back (recall ringing signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on the Line 1 line.
Forwarding Call
Forwarding Call
If you do not want to be disturbed or will be out of the office, you can have all calls to your extension forwarded to a pre-programmed answering position. During forwarding call you will hear a special dial tone and the Forwarding Call lamp indicates that your triple access line is forwarded. You can still make calls as usual. Forwarding Call can be direct, on no answer, on busy or to another information service facility.
15
Press Note: Forwarding Call can also be ordered and cancelled from the answering position, use the same procedure as in section Internal follow-me on page 17.
Press
Press
16
Internal follow-me
All calls to your extension are diverted to an extension of your choice (within the private network). During follow-me you will hear a special dial tone and the Forwarding Call lamp indicates that your triple access line has follow-me. You can still make calls as usual.
Press
17
Press
External follow-me
If external follow-me is allowed (approval of Dir. Infrastructure Services required) you can have all calls to your extension diverted to an external number of your choice. A special dial tone will be heard. You can still make calls as usual.
Order
Press and dial the digit or digits to get an external line and the external number Press
Cancel
Forwarding Call Press Note: Function key pre-programmed by system administrator. You can also use the procedure below. Press Press
18
VOICE MAIL The access numbers for the voice mail are: Berlin 199 The Hague 3800 Munich 7777 Vienna 777
19
Accessing OneBox
From your own extension From another extension (remote access)
Options: 2 Record new greeting 4 Delete greeting 5 Activate greeting Cancel process
Listening to messages
New messages Saved messages
Voice Mail
PIN 5
7777 PIN 5
Options after recording your name: 6 Listen to name 4 Delete name and record it again 5 Save recording Cancel recording
6 4 5
Listen to greeting Delete greeting and record it again Save recording Cancel recording
Options when listening to messages: 1 Pause/resume listening During a pause you have the following options: 4 Increase speed 7 Reduce speed 6 Increase volume 9 Reduce volume 5 Set bookmark (one bookmark per message permitted) 8 Resume payback from bookmark 1 Continue listening 2 Forward message to one or more subscribers 3 Go back ve seconds 4 Delete message You can restore deleted messages so long as you have not yet exited OneBox. After OneBox has been exited, deleted messages are irretrievably lost. 5 Save message 6 Listen to message again 7 Skip to next message 9 Advance ve seconds Find out who sent the message Help Cancel/exit
Options after recording an out-of-ofce greeting: 6 Listen to greeting 4 Delete greeting and record it again 5 Save recording Cancel recording
7777 PIN 4
20
Options: 2 Pause/resume recording 3 Go back ve seconds 4 Delete message 5 Send message 6 Listen to message before sending it
Review
Save
Recover message
7 4 6 5 4 1
By pressing
Listening to messages
Forward message
Pause/resume listening
21
Resume
Increase speed
Set bookmark
Go back ve seconds
Increase volume
Delete
Reduce speed
By pressing 7777 PIN 313 you gain direct access to the Record a personal greeting menu.
Reduce volume
Advance ve seconds
Help Cancel/exit
Exit/cancel
Advance ve seconds Access message routing options: 1 Send message later 2 Give message Urgent status 3 Restrict message forwarding 5 Request acknowledgement of receipt 8 Leave a call-back number
Help
2
Enter mailbox number of recipient
2
Pause/resume recording Go back ve seconds Delete Save Review
Exit/cancel
Help
1
Send message later
2
Give message Urgent status
3
Restrict message forwarding
5
Request acknowledgment of receipt
8
Leave a call-back number
Accessing PhoneManager
22
3 5
Personal options
3
Record a personal greeting
4
Change security code
5
Record your name
2
Standard greeting
3
Out-of-ofce greeting
Abbreviated Numbers
Common abbreviated numbers
By using abbreviated numbers, you can make calls simply by pressing a few keys. The common abbreviated numbers start at (7000- 7999) consist of 4 digits and are stored in the exchange (by the system administrator). Lift the handset and dial the common abbreviated number
To use
Press and dial the relevant digit
Press Note: The programmed number may consist of a maximum of 20 digits plus a *, which indicates the second dial tone from the public network. The display only shows the last 20 characters in a number.
24
Press
Dial-by-name
By use of the Integrated Telephone Directory you can search for a name, group, operator, etc. via your display and then call the wanted person or group by use of a soft-key below the display. Press (see display) The display shows:
Press to delete the last entered character (see display) Press to enter a space (see display) Press to search using the entered characters (see display) Press to return to the previous menu (see display) Use the key pad to enter the characters of the name. The characters above the keys show the key to be pressed.
25
Example: Select characters by pressing digits repeatedly. The cursor is moved automatically when you stop pressing. Press a digit 1 time result 2 times result 3 times result A B C
When the requested character is shown on the display, wait for the cursor to move to the next place. The name must be entered as follows: Last name - Space - First name It is not necessary to enter all the characters, just as many to get as close as possible to the requested name when you start to search. Note: If you want to specify the persons first name, you must enter the full family name before you can enter a space. Example: To search for Rabb Harmon
777 2 22
Rab
26
Find
Press to find (see display) If Rab was sufficient to find Rabb Harmon, the display shows:
Rabb Harmon
If Rab gives a name close to Rabb Harmon, scroll down until you find the requested name.
Press to scroll up trough the name list (see display) Press to scroll down trough the name list (see display) Press to dial the number displayed (see display) Press to return to the previous menu (see display) The display will inform if no name matches your search and show the name alphabetically preceding the entered one.
Program
Both telephone numbers and function codes can be programmed on a function key. Press Press the selected function key and dial the telephone number or function code Press the function key again Press to finish programming Assign the key.
27
28
Call Metering
Timer
You can measure the elapsed time of your call.
Press to activate the timer (see display) Press to start the timer function (see display) The display changes and the elapsed time is shown. Press to stop the timer function (see display) Press to exit the timer function (see display) Note: Timer can be activated when your telephone is idle, ready for dialling, during an outgoing call or when in speech connection.
Other functions
These functions are also available, during timer mode:
Press to show date (see display) Press to display time measurement (see display) Press to clear time measurement (see display)
29
Group Facilities
(Must be programmed by the system administrator)
Press to answer Notes: You can also press CUp (see display). One Call Pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.
Group hunting
As a member of a group of extensions that is called by a common number, you can temporarily leave the group. Press and dial your own extension number
Press
30
Press To cancel the Forwarding Call: Press Dial the number of the group that has been forwarded
Press
31
Down
A function key must be programmed by the system administrator. The key lamp is switched on and will flash when new unanswered calls have been logged, since last time the key was activated. Your telephone must be idle and unlocked to be able to browse the log.
32
Dialog 3213
Authority
Authority
Authorization or PIN code
If you are assigned to use an authorization code (4 digits) you can temporarily change your telephone to the authority level connected to this code. You can use the code for one call only or you can open the phone for some calls and lock it when leaving the phone.
To lock an extension
Press Enter authorization code and press Verification tone. Note: You can also press Menu-Lock (see display), enter the code and press Enter (see display).
33
(0-6)
34
(0-9)
Press the corresponding digit The telephone rings with the chosen character. Press to finish programming
35
Silent ringing
If you do not want to be disturbed by the ringing signal but still want to be able to answer an incoming call, you can switch off the ringing signal. Incoming calls are only indicated by a flashing access line lamp and display information. Note: This function is only available in newer software versions of your telephone. If the Mute key lamp is turned on when you press the key in idle state, your telephone supports this function. Press to switch off the ringing signal The Mute key lamp is switched on to indicate silent ringing. The ringing signal will automatically be switched on the next time you lift the handset or press any key.
36
Audible Signals
The following different tones and signals are sent from the exchange to your telephone.
Tone characteristics
The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.
Ringing signals
Three different ringing signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.
37
Visible Signals
Lamp indications
Extinguished lamp Steady light The function is not active. The function is active or supervised line is busy. The line (or function) is put on hold. An incoming call. Ongoing call.
Slowly flashing lamp Rapidly flashing lamp Light with short breaks
38
Display Information
The display gives you feedback information such as time and date, traffic state and connected telephone numbers. The following displays show examples of the different states your telephone is in. When an information end with three dots (...), this means that the system is working or waiting for your action. When an information ends with a exclamation mark (!), this means that no further action is possible.
Idle telephone
When your phone is idle, the upper line shows general information. The middle line shows your extension number. The lower line presents lead texts for the soft keys.
Chegwidden
or
Outgoing call
When you make an outgoing call on your telephone, the middle line shows both the traffic state and dialled number.
Roberts Bud
39
If the called partys telephone is diverted, the middle line shows the diversion information. > is the diversion symbol.
Chegwidden
2222
Incoming call
When you receive an incoming call the middle line flashes the calling partys extension number.
Roberts Bud
40
Soft keys
The soft keys are used to access different functions. Depending on which traffic state and category of extension, the available functions change. The following abbreviations are used for the soft keys: AutCo Call CAB Clr Conf CUp Date Del Down Exit Find Lock Next Open Page Pick RDial Space Start/Stop Time Tones Up Authorization code Call the number displayed Callback Reset time measurement Conference (only shown when there is a party put on hold) Group call pick-up Show date Delete Scroll down Exit the displayed menu Search Lock the telephone Show next logged number Unlock the telephone Paging Call pick-up Last number redial Enter a space when writing names Start/Stop time measurement Display time measurement Tone Sender on Scroll up
41
Emergency Program Callback Forwarding Call Call Listing Available for second Call Voice Mail Call Transfer Consultation Line 2 Line 1
42
Index
A Abbreviated numbers 23 Absence codes 22 Absence information 22 Answer calls 5 Audible signals 36 Authorization code, common 32 Automatic callback 14 B Busy extension or external line 14 C Call listing 31 Call metering 28 Call pick-up group 29 Common abbreviated numbers 23 Conference 11 Consultation 10 D Description 3 Dial by a function key 26 Dial-by-name 24 Dialling during a connected call 13 Display information 38 DTMF signals 13 During calls 9 Conference 11 Consultation 10 Conversation via the handset 9 DTMF signals 13 Handsfree conversation 9 Hold 12 Microphone on or off 9 Transfer 11 E External follow-me 18 F Forwarding Call 15 G Group facilities 29 Group hunting 30 Group listening (loudspeaking) 9 H Handset and loudspeaker volume 34 Handset to handsfree 9 Handsfree to handset 9 I Idle telephone 38 Incoming call 39 Incoming calls 5 Answer a second call 6 Handsfree 5 On Line 5 On another extension 5 On any other line key 5 Individual abbreviated numbers 23 Information 22 Integrated voice mail 19 Internal follow-me 17 L Labels 41 Lamp indications 37 M Mailbox 19 Make calls 7 Mute 9 Mute ringing signal 34
43
O On hold 12 Other useful facilities 31 Outgoing call 38 Outgoing calls 7 External calls 7 Handsfree 7 Internal calls 7 Last external number redial 8 Save external number 8 P Programming and adjustments 33 Programming of ringing signal tone character 34 Programming of ringing signals 33 Put a call on hold 12 R Redial number 8 Refer back 10 Ringing signal volume 34 Ringing signals 36
S Silent ringing 35 Soft Keys 40 T Timer 28 Tone characteristics 36 Transfer 11 V Visible signals 37 Voice mail 19 Volume 34 W When you receive a busy tone 14
44