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Electronic Commerce medical technology, or state-of-the-art technology or high technology. Technologies can also be exemplified in a material product, for example an object can be termed state of the art.
Reusability: using information captured for one purpose (e.g. Transactions), and using for others Simultaneity: making information instantly available in several systems (e.g. via ole) Resequencing: including parallel processing of data-bases Time extension: offering 24 hour a day; 365 days a year service Portability: taking service and products closer to the user
2. Management Processes
Electronic commerce is rapidly entering the era where EC supports unstructured management processes as well as highly reutilized business processes. EC has provided more effective ways of accessing information from multiple sources, including use of external information on databases and the Internet. However, group decision support systems that operate in a meeting room environment can help enhance decision making, but EC does need someone who is an expert facilitator to help the group master the technique of structured discussion.
3. Organization Culture
Newer types of EC such as electronic mail and groupware are creating significant changes in the way that information flows around group ware, and between them and their customers and suppliers. EC can hasten the development of more open and innovative cultures. However, as experts like Davenport warns, and surveys from companies like Reuters confirm, the notion that "information is power" still reigns large in many or group warless, our experience shows that many new systems fail to become accepted by their users, because the systems developers have not been culturally sensitive to the department or group ware, in which the new systems are to be used.
Electronic Commerce
4. Organization Structures
For many years EC has been argued that EC will enable larger span of control and the destruction of group ware. This has at last happened, but due as much to initiatives like BPR (business process reengineering) and the drive to cut costs. Research on whether EC encourages centralization decentralizations produced ambivalent results. Many companies have centralized room operations (for efficiency) while at the same time decentralizing her activities.
7. Openness:
Openness is an underlying technical and philosophical tenet of the expansion of electronic commerce. The widespread adoption of the Internet as a platform for business is due to its non-proprietary standards and open nature as well as to the huge industry that has evolved to support it. The economic power will help to ensure that new standards remain open.
1. Work
EC is dramatically changing the nature of professional work. There are few offices where professional do not make use of personal computers, and in many jobs involving extensive
Electronic Commerce information and knowledge based work, the use of the computer is often a core actively. Becoming effective not only requires traditional skills of organizing, thinking, wrecking etc., but knowing how best to use the power of EC for researching sources, accessing information, connecting to experts, communicating ideas and results, and packaging the knowledge (asset) for reuse. One aspect of this is the need for hybrid managers - people who are competent at both their discipline and EC.
2. The Workplace
The way in which EC diminishes the effect of distance means that EC creates a variety of options for reorganizing the workplace. At a basic level, EC can provide more flexibility in the office, allowing desk sharing and a degree of location independence we Chin a building (this will develop as CTI (Computer Telephony Integration) and wireless PCs become more firmly established. At another level EC premeds the dispersion of work teams, thus saving costs of relocation and travel. EC has also created the mobile professional and also allows people to work effectively from home.
Electronic Commerce represent savings over existing processes and thus do not factor in quality improvements. Similarly, beyond mere substitution, it is likely that electronic commerce techniques may foster completely new ways of conducting business. While these are hard to envision, they may lead to more significant cost savings. For example, When electricity first replaced water power, it typically used the same site near the water and the machines were vertically aligned to take advantage of the belts connected to the water wheel. While this represented an improvement over water power, large productivity gains were only obtained when new, horizontal buildings were constructed to fit the technology, allowing for the formation of assembly lines.
Order placement/execution:
By placing the necessary information on line in an accessible format, electronic commerce merchants generally transfer transaction costs (e.g. obtaining product information, selecting the product) to the customer. As a result, even when customers execute the transaction in a traditional way (off-line), for example by buying a PC over the phone or coming to an auto dealers showroom to test drive a car, they come "pre-qualified". They know more precisely what they do and do not want and are more likely to buy. This greatly increases the efficiency of the sales process. Micron Computers reports a productivity gain of a factor of ten: their Web sales people spend on average two minutes on the phone with a customer who has looked at their Web site but 20 minutes with traditional customers.
Electronic Commerce