/* creating database 'complaints' */ create database complaints ----------------------------------------------------------------------------use complaints ----------------------------------------------------------------------------/* users table creation */ create table complaints_users_tb(

user_id varchar(4) constraint pk_users_user_id primary key, passwd varchar(12)) insert insert insert insert into into into into complaints_users_tb complaints_users_tb complaints_users_tb complaints_users_tb values('101','S000101') values('102','S000102') values('10','M000010') values('20','M000020')

--select * from complaints_users_tb --delete from complaints_users_tb --drop table complaints_users_tb -----------------------------------------------------------------------------/* consumers (complaint givers) table creation */ create table complaints_consumers_tb( meter_num varchar(7) constraint pk_consumers_meter_num primary key, name varchar(15), phone_num varchar(12), area varchar(10), city varchar(12), state varchar(12)) --select * from complaints_consumers_tb --delete from complaints_consumers_tb --drop table complaints_consumers_tb ----------------------------------------------------------------------------/* linmen table creation */ create table complaints_linemen_tb( lineman_num varchar(4) constraint pk_linemen_lineman_num primary key, l_name varchar(15), incentive_earned varchar(6), status varchar(12) default 'AVAILABLE') insert into complaints_linemen_tb(lineman_num,l_name,incentive_earned) values('1000','Nagaraj','0') insert into complaints_linemen_tb(lineman_num,l_name,incentive_earned) values('1001','Kishore','0') insert into complaints_linemen_tb(lineman_num,l_name,incentive_earned) values('1002','Jagadish','0') insert into complaints_linemen_tb(lineman_num,l_name,incentive_earned) values('1003','Pavan','0') insert into complaints_linemen_tb(lineman_num,l_name,incentive_earned) values('1004','Ram','0') --select * from complaints_linemen_tb --update complaints_linemen_tb set status='AVAILABLE' where lineman_num='1001' --update complaints_linemen_tb set incentive_earned='0' --drop table complaints_linemen_tb --delete from complaints_linemen_tb -----------------------------------------------------------------------------/* new (complaints storer) table creation */

create table complaints_new_tb( ref_num varchar(6) constraint pk_new_ref_num primary key, given_date varchar(10), given_time varchar(8), nature varchar(50), falut_at varchar(14) default 'pole', consumer_num varchar(7) constraint fk_new_consumers foreign key references complaints_consumers_tb(meter_num), user_id varchar(4) constraint fk_new_users foreign key references complaints_users_tb(user_id)) --select * from complaints_new_tb --drop table complaints_new_tb --delete from complaints_new_tb --update complaints_new_tb set falut_at='SUB-STATION' where falut_at='sub-station' -------------------------------------------------------------------------------/* close_list table creation */ create table complaints_close_list_tb( ref_num varchar(6) constraint fk_close_list_new foreign key references complaints_new_tb(ref_num), close_date varchar(10), close_time varchar(8), time_taken_in_hrs varchar(3), constraint un_close_list_ref_num unique(ref_num)) --select * from complaints_close_list_tb --drop table complaints_close_list_tb --delete from complaints_close_list_tb where ref_num=11 -------------------------------------------------------------------------------/* assignment table creation */ create table complaints_assignment_tb( ref_num varchar(6) constraint fk_assignment_new foreign key references complaints_new_tb(ref_num), assign_date varchar(10), lineman_num varchar(4) constraint fk_assignment_linemen foreign key references complaints_linemen_tb(lineman_num), delay_reason varchar(35), status varchar(8), constraint un_assignment_ref_num unique(ref_num)) --select * from complaints_assignment_tb --drop table complaints_assignment_tb --delete from complaints_assignment_tb where ref_num=15 --update complaints_assignment_tb set status='ALLOTTED' where ref_num='11' ---------------------------------------------------------------------------------select * from complaints_users_tb select * from complaints_consumers_tb select * from complaints_linemen_tb select * from complaints_assignment_tb select * from complaints_close_list_tb select * from complaints_new_tb

--------------------------------------------------------------------------------/* view for report generation to JE/ADE/DE */ create view complaints_report_mgr_vw as select distinct new.ref_num, consumers.name as [Consumer Name], new.nature as [Complaint Nature],new.given_date as [Given Date],new.given_time as [Given Time], closed.close_date as [Closed Date],closed.close_time as [Closed Time], assign.lineman_num as [Lineman Number],assign.status as [Complaint Status] ,assign.delay_reason as [Reason for Delay] from complaints_consumers_tb consumers, complaints_new_tb new, complaints_close_list_tb closed, complaints_assignment_tb assign where new.consumer_num=consumers.meter_num and assign.ref_num=new.ref_num and ( closed.ref_num=new.ref_num or assign.status='PENDING' or assign.status='ALLOTTED') --select * from complaints_report_mgr_vw --drop view complaints_report_mgr_vw ----------------------------------------------------------------------------------/*view for report generation to staff */ create view complaints_report_staff_vw as select distinct new.ref_num, consumers.name as [Consumer Name], new.nature as [Complaint Nature],new.given_date as [Given Date],new.given_time as [Given Time], closed.close_date as [Closed Date],closed.close_time as [Closed Time], assign.lineman_num as [Lineman Number],assign.status as [Complaint Status] ,assign.delay_reason as [Reason for Delay], users.user_id as [staff_id] from complaints_consumers_tb consumers, complaints_new_tb new, complaints_close_list_tb closed, complaints_assignment_tb assign, complaints_users_tb users where new.consumer_num=consumers.meter_num and assign.ref_num=new.ref_num and users.user_id=new.user_id and ( closed.ref_num=new.ref_num or assign.status in ('PENDING','ALLOTTED')) --select * from complaints_report_staff_vw --drop view complaints_report_staff_vw ----------------------------------------------------------------------------------/* validateDates procedure creation */ alter procedure complaints_validateDates_proc(@date1 datetime,@date2 datetime,@res int output)as begin declare @res1 int set @res1= (select datediff(day,@date1,@date2))

set @res=@res1 end --declare @r int --execute complaints_validateDates_proc '2007-02-10','2007-02-10',@r output --select @r -----------------------------------------------------------------------------------/* validateDatesWithTimes procedure creation */ alter procedure complaints_validateDatesWithTimes_proc(@date1 datetime,@date2 datetime,@res int output)as begin declare @res1 int set @res1= (select datediff(mi,@date1,@date2)) set @res=@res1 end --declare @r int execute complaints_validateDatesWithTimes_proc '2007-02-12 04:30','2007-02-12 05:15',@r output select @r ------------------------------------------------------------------------------------/*create table demo(time_ varchar(10)) insert into demo values(substring(cast(getdate()as varchar),13,20)) select * from demo drop table demo use pubs select DATEDIFF(day,02/10/2007, getdate()) select substring(cast(getdate()as varchar),1,10) select getdate()*/