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Unavailable307: Building Client Relationships
Currently unavailable

307: Building Client Relationships

FromCase Interview Preparation & Management Consulting | Strategy | Critical Thinking


Currently unavailable

307: Building Client Relationships

FromCase Interview Preparation & Management Consulting | Strategy | Critical Thinking

ratings:
Length:
11 minutes
Released:
Apr 8, 2016
Format:
Podcast episode

Description

The importance of gaining a client's trust via a solid reputation in the market places a premium on leaders who are skillful in building client relationships. No one would expect a consulting firm with poor reputation to thrive. After all, any firm's future is only as bright as its reputation in the market.
It takes a strategic eye to focus on building client relationships for the long-term, even if it means sacrificing some revenue, and individual compensation, in the short-term. In this podcast we talk about how we approach building client relationships. More specifically, we discuss how we handle negotiating fees with clients. We dive into:

Should you consider competing on price?
What competing on price does to your firm?
If you compete on price what signal are you sending to the client?

Competing on price may bring in some extra revenue in the short-term, but will be damaging to the health of your business in the medium and long-term. Hence, competing on price actually destroys value and should be avoided.
However, if you are a small boutique consulting firm and you choose not to compete on price, how should you compete? In this podcast we also share with you an alternative to competing on price that works for us.

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Released:
Apr 8, 2016
Format:
Podcast episode

Titles in the series (100)

Firmsconsulting maintains a 80% success rate at placing clients within McKinsey, BCG and Bain. This is the highest in the industry and the rate is higher if we include other firms. We achieve this rate because we only use former partners from McKinsey, BCG et al to develop our clients. This makes us unique. Our podcasts have been downloaded over 2 million times worldwide and we rank in the Top 10 career podcasts in most countries. Opt-in to our newsletter at www.firmsconsulting.com to receive free sample Insider content that we share nowhere else. This podcast discusses some, but not all, the techniques used in our highly successful program "The Consulting Offer" where we take real students and train them for interviews, and publish all the videos online. In 5 seasons, the show has succeeded to place a candidate. Alice Zhou, Felix, Jennifer Nwankwo, Sanjeev & Assel are all successful participants of this program. www.firmsconsulting.com www.strategytraining.com