This week on BARBELL BUSINESS we discuss: How your retention rate is effected by the first interaction you have with your clients How you can manage the expectations of your clients so they understand the value of your service Why you should be tracking and benchmarking your retention rate numbers so you can make educated decisions How to use effective communication to stand out from other gyms, and provide the most value for your gym members If you’re interested in joining us for the next Barbell Mastermind Retreat, that is going down on Nov 8-10 in San Diego,  learn more and apply to attend at BarbellMastermind.com. Space is extremely limited so don’t wait.