60 min listen
Delivering Smiles Every Time: A Case Study
Delivering Smiles Every Time: A Case Study
ratings:
Length:
53 minutes
Released:
Jan 30, 2020
Format:
Podcast episode
Description
Guest 1 : Arnie Leap Title : Chief Information Officer, 1-800 Flowers.com 1-800-FLOWERS.COM, Inc., an international player in gifting, wanted to offer a world-class experience to it’s increasingly demanding customers. Beyond innovative use of retail technology, it required reimagining processes, removing siloed thinking, and building a conducive organizational culture. Learn how the Business and IT leaders, along with their partners and teams, stepped up to deliver smiles every time.
Released:
Jan 30, 2020
Format:
Podcast episode
Titles in the series (100)
IT Audits: Do we Need Them?: We have mature IT Management Processes and Controls in place. IT Audits are not for us. Is this true? Lets listen to Richard to learn about why Audits should be part of IT Strategy and what makes them a useful tool for managing IT better. by CIO Talk Network Podcast