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"Browse commerce is just done': Stella & Dot founder and CEO Jessica Herrin

"Browse commerce is just done': Stella & Dot founder and CEO Jessica Herrin

FromThe Glossy Beauty Podcast


"Browse commerce is just done': Stella & Dot founder and CEO Jessica Herrin

FromThe Glossy Beauty Podcast

ratings:
Length:
39 minutes
Released:
Jul 2, 2020
Format:
Podcast episode

Description

Millions of Americans are still out of work as the coronavirus pandemic's ripples through the economy, and many are unlikely to return to the jobs they held a few months ago.
A few companies -- including Stella & Dot, Ever and Keep -- have stepped into that vacuum, offering gig economy work for people willing and able to sell cosmetics, clothes and fashion accessories.
"We really started growing when unemployment was at 8 and 9%. And in some ways you could say the growth of our business was somewhat counter-cyclical, because when people had a greater financial need, not only did you see more people join, but you saw the people that did join work more and earn more," Stella & Dot founder and CEO Jessica Herrin said on the Glossy Podcast of the 2008 final crisis.
The company counts about 30,000 "ambassadors," though the number of people actively selling on a monthly basis is between 8,000 and 10,000, according to Herrin.
Prior to Covid-19, Stella & Dot, Ever and Keep went through a $50 million tech revamp to connect sellers with a digital platform (inspired by Shopify, Pinterest and Polyvore) allowing them to set up a curated selection of products -- a storefront, essentially -- which they can then email or text to customers.
That foresight has been key to surviving as a business during coronavirus.
"Browse commerce is just done," Herrin said. "Who wants to go to a website and search and come up with a thousand options and look for reviews that may or not be real, rather than get a curated assortment texted to you with personalized recommendations?"
Released:
Jul 2, 2020
Format:
Podcast episode

Titles in the series (100)

The Glossy Beauty Podcast is the newest podcast from Glossy. Each 30-minute episode features candid conversations about how today’s trends, such as CBD and self-care, are shaping the future of the beauty and wellness industries. With a unique assortment of guests, The Glossy Beauty Podcast provides its listeners with a variety of insights and approaches to these categories, which are experiencing explosive growth. From new retail strategies on beauty floors, to the importance of filtering skincare products through crystals, this show sets out to help listeners understand everything that is going on today, and prepare for what will show up in their feeds tomorrow.