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Definition
Movement is the original and most intense means of expression and of will
A person can stop speaking, but he cannot stop communicating with his body
NON-VERBAL symbols are four times more effective than VERBAL ones
Everyone moves the way he or she is and is the way he or she moves
Body language is a sensorial process from the point of view of perception and emission
The more signals we consciously attempt to perceive and understand, the more accurate will be our interpretation of a persons conduct
Only those persons who live in awareness of their body will be able to maintain sensitive contact with their surrroundings
Three senses are used to interpret the outside world: Sight (visual person, 55%) Hearing (auditory person, 15%) Touch (kinetic person, 30%) Each person has a predominant sense
The 7 most important words: I admit I have made a mistake The 6 most important words : You have done a good job The 5 most important words : Tell me what you think
The 4 most important words : Do me a favor The 3 most important words : Thanks a lot The most important word : We The least important word : I
Territorial needs
Everyone has a defined body area, a territory, and a personal space, which is called a body buffer zone
Masking
Method by which we control our body so that it will not send out messages that our mind wants to hide
Posture
Posture is not only a way of punctuating a conversation, but it is also the way individuals relate with each other when they are in a group.
Types of posture
Inclusive or non-inclusive Face-to-face or parallel Congruent or incongruent
Inclusive or non-inclusive
These terms describe the way in which the members of a group include (or exclude) other people
Face-to-face
Congruent - incongruent
This refers to the ability of the members of a group to imitate each other
Facial expression
Eye movement
Hands
Feet
Whole body
Holding eye contact Showing the palms of ones hands Covering ones mouth when talking
Interest/curiosity
Inviting trust
Insecurity
Recommendations
The greeting: a good starting point (show openness) Dont blink constantly Try to keep a direct look and establish eye contact with the people you are talking to Dont bite your lips or moisten them with your tongue
Recommendations (Continued)
Always keep your mouth shut while you are listening Maintain an appropriate position and avoid constant abrupt movements Control the movements of your hands and keep them visible Do not allow any object to come between you and your audience
Recommendations (Continued)
Try to integrate with your audience and adapt your clothing to their social, economic, and other characteristics Do not cross your arms over your chest Do not cover your mouth with your hand while you are speaking Maintain a relaxed posture
He who does not understand a look will not understand a long explanation either Arab proverb