SOLUTION DEVELOPMENT TOOLS

Subtopics: Tree diagram, Prioritization Matrix, Process Decision Program Chart (PDPC)

Solution Development Tools

Solution development tools are developed to easily facilitate problem solving. Examples of solution development tools are: tree diagram, prioritization matrix and the Process Decision Program Chart (PDPC).These tools are used by middle and top management of organizations to find the cause of the problem and their solutions. These type of tools help in problem prioritization and it also provide strategic plans in solving conflicts (problems). It is oriented towards assisting the teams in finding solutions and innovative management ideas. These tools are used along with brainstorming by teams of employees. The tools are meant for improving the processes and systems within the organization or group.

Tree Diagram
used in strategic decision making Used to breakdown broad categories into finer and finer levels of detail Starts at a single node, with branches emanating to additional nodes, which represents mutually exclusive decisions or events

When to use a Tree Diagram: When an issue is known or being addressed in broad generalities and you must move to specific details, such as when developing logical steps to achieve an objective. When developing actions to carry out When analyzing processes in detail When probing the root cause of a problem When evaluating implementation issues for several potential solutions After an affinity diagram or relations diagram has uncovered key issues As a communication tool, to explain in detail

Example of a tree diagram

Prioritization Matrix
Prioritize items and describe in terms of weighted criteria Combination or tree and matrix diagram Pair-wise evaluation and narrow down options to most desired or effective

When to use a Prioritization Matrix Use it to prioritize complex or unclear issues, where there are multiple criteria for deciding importance. Use it when there is data available to help score criteria and issues. Use it to help select items to be actioned from a larger list of possible items. When used with a group, it will help to gain agreement on priorities and key issues. Use it, rather than simple Voting, when the extra effort that is required to find a more confident selection is considered to be worthwhile.

Example of a prioritization matrix

Process Decision Program Chart (PDPC)

Designed to help prepare contingency plan
Emphasis- identifying the consequential impact of failure on activity plans, and creates an appropriate contingency plans to limit risks

When to Use PDPC

Before implementing a plan, especially when the plan is large and complex. When the plan must be completed on schedule.

When the price of failure is high.

Example of a PDPC