Documente Academic
Documente Profesional
Documente Cultură
SESSION II
ORGANIZATION
Unilever's mission is to add Vitality to life. We meet everyday needs for nutrition, hygiene, and personal care with brands that help people feel good, look good and get more out of life.
In WHICH form?
WHAT is to be done?
STRUCTURE
Vision/Mission
SYSTEM
PEOPLE
WHO?
PROCESSES
Organization
An organism Continuously interacting with environment within and outside Evolving with time Moving towards a predefined objective!
Organizational Effectiveness
Infosys TATA
PEOPLE
Managerial Effectiveness
Develop right systems/structures/processes Develop, train and retain right talent Keep them motivated to achieve goals Help systems and people adapt to changes
Remember Lagaan or Chak De India? Only Paranoids Survive Andrew Groove (Intel) Jackwelch (Ex-CEO, GE): 4 lakh employees in 1980 to 2.99 lakh in 1985
1. Achieving RESULTS is more important than ACTIVITIES 2. Achieving RESULTS specific to ones position at hierarchy is what is expected
Internal to External
Operational to Strategic Personal to System
Thinks of self as a manager or boss Follows the chain of command Works within a organizational structure set of
Thinks of self as a sponsor, team leader, or internal consultant Deals with anyone necessary to get the job done Changes org.nal structure response to market change in
Makes most decisions himself Hoards Information Tries to master one major discipline, such as marketing or finance
Invites others to join in decisionmaking - Shares Information Tries to master a broad array of managerial competence
Demands results
LEADING
CONTROLLING
Interpersonal Roles
Figure Head Symbolic Performs routine duties- legal or social in nature Motivates Directs
Networking for favors & info. Within & without
Leader
Liaison
Informational Roles
Monitor Receives Information Mailing Serves as a center for contacting people/org. Internal & external information for receiving Info. Acts as a conduit to information Receives info from outside or subordinates to pass on to the mgt. Passes on info down and up the org.
Disseminator
Spokes Person Represents org. to outsiders Attends board meetings, contacts Shares plans, policies, outsiders. results
Decisional Roles
Entrepreneur Searches org. / environ. For opportunities; initiates projects for change Holds strategic/ review sessions for initiating or designing improvement projects Holds meetings to solve issues etc. Scheduling, authorizing, budgeting Handles contract negotiations
Corrective actions when important or unexpected disturbances Decides for allocation of resources Represents Org. for negotiations