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Agenda
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The transaction launcher is a tool that system administrators use to allow agent access to business transactions directly from the IC WebClient screen. It is essentially a collection of shortcuts to available functions or transactions within SAP CRM, Enterprise R/3 systems, and other external applications.
Agenda
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What is a service?(I)
In order for you to log onto the SAP system and start a Web application, the
A service is created as a development object in the Workbench and includes further components that represent components of an ITS-based Web application.
New transactions IC_LTX (for CRM), IC_LTXR (for R/3 system with PI Release Track from 2004_1_46C to 2004_1_500), and IC_LTXE (for ERP 2005) have been created to overcome the display problems related BOR based transactions for IC Web Client Transaction Launcher.
Note 990216 contains hints to migrate from the old service to the new transaction.
Services CRM_CIC_RABOX and CCMP_RABOX can be displayed in transaction SE80 as an Internet Service Services must always
be published in order to work!!!
In order to make WebGui services work, the following Internet services must be published:
This means that the transaction only can be launched in HTML mode!!
If RABOX services are being used, they must be activated in transaction SICF The service to activate is /default_host/sap/bc/gui/sap/its:
See
Agenda
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Transaction CRMS_IC_CROSS_SYS In this transaction, the RFC destination and the services are mapped
WebGui Service
RABOX Service
Transaction CRMC_IC_LTX_URLS
This
The
URL parameters can also be passed to the transaction launcher. If the request method is GET, the application will pick up the parameters and send them to the URL.
BSP/Non BSP URL: Means if the URL comes from SAP (BSP URL) or from an external source (Non BSP URL)
Transaction SPRO-> CRM-> Interaction Center WebClient->Basic Functions-> Transaction Launcher-> Configure Transaction Launcher (Wizard)
Launch Trans. ID: Identifier of the transaction to be launched Component Set: Name of the GENIL object that is being used. If you want to use the generic one, just leave this field blank.
Front Office Transaction: Is the name of the Front Office process existing in the remote system. Name of the logical system where the FO process is created must be entered BOR Transaction: Is the name of the BOR transaction.
Once the wizard is completed, the class that has been entered in the technical details step is generated.
The wizard does not delete the entries directly. The entries must be copied or deleted in transaction CRMC_IC_ACTIONPROF
Agenda
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All objects have methods that will provide the interaction to be carried out with an object.
Transaction SWO1
Method TSTC-EXECUTE
Nevertheless, in for accessing customer transactions in the ICWebClient, this method must be modified to make it Synchronous.
Display FO Processes
Transaction is EWBC
These processes always have a container (events that will be exchanged) and steps, that will contain methods that will be executed at runtime.
Testing a FO process
If we want to perform the test of a FO process, we must test in transaction SWO1 of the ERP system the method EXECUTE of object CCPROCFO
Sources of Information
http://help.sap.com/saphelp_crm50/helpdata/en/12/c3e68620514b499c06b8eb26 874424/frameset.htm
ITS services:
http://help.sap.com/saphelp_crm50/helpdata/en/70/579502a7c611d3961700a0c9 4260a5/frameset.htm
Thank you!