PUBLIC UTILITY SERVICES IN INDIA

PARADIGM MSRTC

ECONOMICS & PUBLIC UTILITY

An organization which provides a basic service to the public, such as water, energy, transportation, or telecommunications. It is business that furnishes an everyday necessity to the public at large. Typically a public utility has a Monopoly on the service it provides. It is more economically efficient to have only one business provide the service because the infrastructure required to produce and deliver a product such as electricity or water is very expensive to build and maintain. The public utilities has to ensure that they provide a reasonable level of service at a fair price. A public utility is entitled to charge reasonable rates for its product or service.

BACKGROUND
MSRTC - one of the biggest passenger transport organizations in India working for common people in the State since 1948. Average 65 lakh passengers travelling daily through 85,000 trips Admits steep competition, changing business scenario and perceptible change in travelling public demanded more amenities, seamless travelling, keeping pace with modern technology. Dispensing the old ticket issue system was absolutely necessary which involved voluminous paper work like printing of tickets, transporting, handling, stocking, accounting, auditing and record keeping etc. The Corporation was also facing uphill task in the area of bus trip MIS. Manual reservation system was in existence at major bus stations. Reservation facility available only for the service departing from the concerned bus station. Online Reservation System - At some places like Mumbai, Thane, Pune, but not linked with all bus stations The accounting system and MIS was tedious and time consuming. The reservation system was not user-friendly and, to some extent, painful for passengers to book tickets for the desired date.

ABOUT MSRTC
62 years of business since its inception in June 1948. Persistently trying to expand its services in villages and develop passenger service amenities at the remote interiors of - "Where there is a road, there is ST". MSRTC is economically, self sufficient. The accumulated losses of Rs. 1,122.98 crore up to 200506 - brought down to Rs. 417 crore till the end of 2008-09. Initiating business with 36 Bedford vehicles, the Corporation has a fleet of 17,610 buses giving a variety of passenger bus services. Established 247 depots, 32 divisional workshops, and 3 central workshops. 580 bus stations and 3,600 pick-up shades for passenger service and amenities. Strength of 1 lakh+ employees, which includes 30,000+ drivers and 30,000+ conductors. For 2009-10, 184.73 crore kilometers performed on 16,170 routes through 85,000 trips, catering to 238 crore passengers.

MSRTC HISTORICAL PERSPECTIVE

MSRTC established by State Government of Maharashtra as per the provision in Section 3 of RTC Act 1950. The M.S.R.T. Corporation is operating its services by the approved scheme of Road Transport Published vide Notification MVA 3173/30303-XIIA dated 29.11.1973 in the official gazette. Entire area of the State of Maharashtra is covered by scheme. Operating stage and contract carriage services in the entire area of the state of Maharashtra except S.T. undertaking defined under Section 68 A (b) of M. V. Act and other exception published in the scheme. MSRTC represents the confluence of three streams for providing passenger road transport in the public sector. These related to the Pre-1956 Reorganization states of Bombay, Madhya Pradesh and Hyderabad. However, in chronological sequence, the place of pride for providing public road transport services goes to the Hyderabad state. First bus having been flagged off from the Pune to Ahmednagar in 1948

MSRTC HISTORICAL PERSPECTIVE

Standing today by this milestone of 58 years - 16,000-odd buses, 12,000 employees, about 70 lakh citizens utilizing the service daily. 1920s - Various entrepreneurs started their operations in the public transport scenario. Till the Motor Vehicle Act came into being in 1939, there were no regulations monitoring their activities, and this resulted in arbitrary competition, unregulated fares. Individual operators were asked to form a union on defined routes in a particular area. This also proved to be beneficial for travelers as some sort of schedule set in, with a time table, pick-up points, conductors, and fixed ticket prices. Thus continued the state of affairs till 1948, when the then Bombay State Government, with the late Morarji Desai as the home minister, started its own state road transport service, called State Transport Bombay. And the first blue and silver-topped bus took off from Pune to Ahmednagar. The driver and conductor used to wear khaki uniforms and peak caps. There were 10 makes of buses in use then - Chevrolet, Fort, Bedford, Seddon, Studebaker, Morris Commercial, Albion, Leyland, Commer and Fiat. Early 1950s - Two luxury coaches introduced with Morris Commercial Chassis on Pune-Mahableshwar route. They had two by two seats, curtains, interior decoration, a clock and green tinted glasses.

MSRTC HISTORICAL PERSPECTIVE

1950, a Road Transport Corporation Act passed by Central Govt and delegated powers to states to form their individual road transport corporations with the Central Government contributing one-third of the capital. The Bombay State Road Transport Corporation (BSRTC) came into being, later changing to MSRTC. ST started with 30 Bedford buses fare nine paisa. Increasing the seating capacity from 30 to 45 to the present 54, introduction of all-steel bodies to replace wooden bodies 1960, aluminium bodies introduced as steel corrodes, and the colour code also changed to red from the blue and silver. Partial night service was launched in 1956; the overnight service about a decade later and the semi-luxury class came into being during the Asian Games in 1982. ST carry not only people but also takes care of the postal mail, distribution of medicines, newspapers and even tiffins to children studying in the bigger towns. In rural areas, it aids farmers to transport their goods to the cities. All this in the face of bad roads, recurring losses, hiked taxes and yet it retains its identity of a transport service for everybody. No matter what, the ST reaches every village that is connected by road, however bad it may be, truly living up to its motto of `jithe rasta, tithe ST' (where there's a road, there's a ST bus)!

VISION
Improvement in the quality of services and working of the Corporation is as below. Induction of 2 x 2 seating arrangement Parivartan buses on 10.5 M chassis for night services. Building of 2 x 2 seating arrangement Semi Luxury buses on 10.5 M Chassis 200 buses running on CNG will be introduced. Purchase of Midi buses having 31 seating capacity for providing services in hilly and remote areas of State. In all 3,300 buses including High Tech., Parivartan, Semi Luxury, Midi and CNG buses will be added in the fleet during the next year. The age of the vehicle for scrapping will be brought down to 8 years as against 10 years. The pilot project of Electronic Ticket Issue Machines for all depots and Online Computerized Reservation System at selected bus stations will be executed at the earliest. Automatic computerized announcement system will be extended to selected Bus Stations. Modernization of Central Workshops. More emphasis on Computerization.

SERVICES
Shivneri (DADAR PUNE VOLVO BUSES) MSRTC Operates Volvo buses service under brand name "Shivneri" between Dadar-PuneDadar. The First Bus starts at 5.30 AM from Dadar and Pune Station each and then after every 30 minutes till Midnight a bus departs. Asiad (METRO CONNECTION SEMI LUXERY) Award winning bus service announced in 1982. S/L Buses operates every after half an hour from Dadar-Pune starting from 5.00 AM to 23.00 PM YATRA SERVICES In 11 districts viz. Buldhana, Dhule, Jalgaon, Nagpur, Nanded, Nashik, Pune, Sangali, Satara, Vardha, Yavatmaal CITY BUS SERVICES In 9 cities but planning to expand throughout Maharashtra. PARCLE SERVICES Parcel offices were functioning at various places in the Corporation. Privatisation of parcel services was done from October 2005. 415 Parcel Offices were run by Private Agency as on 31.03.2009. The Corporation has received revenue of Rs. 5.50 Crore during the year 2008-09. TOURS & PACKAGES - Maharashtra State Road Transport Corporation (MSRTC) conducts different tours & packages all around India. These tours cover all the important tourist & religious places in that particular region. The tours & packages conducted by MSRTC are very reasonable & luxurious The MSRTC is introducing various new tours & packages for the people.

ADDED SERVICES
On the occasions of Yatra / Jatra / Festivals so also Casual Contract services are operated. 1.63 Crore Kms. were operated for Yatra / Jatra / Festivals during the year realizing an amount of Rs. 37.20 Crore and transporting 1.20 Crore passengers. The Corporation has operated 2.32 Crore Kms. for Casual Contracts earning revenue of Rs. 61.36 Crore. The Corporation is also operating Bazar services and during the report under review 52.83 Lakh Kms. were operated earning revenue of Rs. 8.41 Crore for transportation of 78.35 Lakh passengers. Various periodical Pass Schemes were effectively implemented to attract the passengers towards the services of the Corporation. 10.24 Lakh pass holders paid revenue of Rs. 42.87 Crore and availed the facility of Travel As You Like Scheme . 8.13 Lakh passes were sold realizing revenue of Rs. 71.31 Crore for the Monthly and Quarterly passes. The Corporation had operated special extra services for the pilgrims of Guru-ta-Gaddi event held between 28.10.2008 to 04.11.2008 at Nanded.

CORPORATION SET UP
Working of the Corporation is based on four tier system viz. : Central Office, Mumbai. Six Regional Offices (Aurangabad, Mumbai, Nagpur, Pune, Nashik & Amravati) 30 Divisional Offices, situated at District head quarters. 247 Depots located at Tahsils and important Traffic Centre.
Bus body building and reconditioning of buses carried out in 3 Central Workshops at Chikhalthana (Aurangabad), Dapodi (Pune), Hingna (Nagpur). Nine tyre retreading plants located at Nashik, Jalgaon, Nagpur, Nanded, Latur, Kolhapur, Dapodi (Pune), Ratnagiri and Amravati. Training to Officers and Supervisors at Central Training Institute situated at Bhosari ,Pune. Driver Training Centers to impart training to Scheduled Tribes candidates are established at Pandharkawada ,Yavatamal Division & at Gadchiroli, Chandrapur Division.

ADMINISTRATIVE REPORT
There is an increase in the number of passengers travelling by ST buses by 4.51 Lakh per day. 181.31 Crore Kilometers were performed on 16,521 routes. A special drive to Enhance the number of passengers was launched from January to March 2009. Target was given to the conductors to increase at least 4 passengers per trip. A scheme of reward for conductors, depot and divisional was launched. The Drive proved to be a success generating additional revenue of Rs. 38.26 Crore and increase in no. of passengers by 4.22 Lakh per day. 105 Conductors, 37 Depots and 8 Divisions have been qualified to receive the reward.

a) COMFORTABLE & SAFE TRAVEL

The Corporation had 16,293 buses in its fleet in different categories viz. Ordinary, Semi Luxury, Deluxe, AC, Janata, Mini, Midi, during the period under review. This also include 210 Wari buses having seating capacity of 65, these are operated on short distance routes with more density of passengers. Moreover, 24 High Tech. buses were hired for plying on Dadar Pune route. Existing fleet of 15 AC buses, in all 39 AC buses were available for operation during the year under review. Programmes on Drivers training, various reward schemes for drivers & Safety Drive were arranged during the year under review. The Corporation has 575 well equipped Bus Stations & 3,633 enroute Pick-up Sheds for passengers. Automatic computerized announcement system has been activated at 16 important Bus Stations.

b) ONLINE RESERVATION & ELECTRONIC TICKET MACHINE

On line reservation system is in operation at Mumbai, Pune & Thane. MSRTC has undertaken an ambitious programme during the year under review of extending the on line reservation facility at 327 important bus stations, whereby the passengers would be able to reserve tickets of medium and long distant buses leaving from these bus stations. It would also be possible to reserve tickets through Internet. Similarly, Electronic Ticket Issue Machines would be introduced in all the depots for issue of tickets by the Conductors. Massive computerization programme is being implemented on BOT basis through a private Agency. The Corporation would be able to plan its bus schedules more efficiently by implementing this programme, in addition to becoming more passengers friendly.

c) SOCIAL OBLIGATION
Concession in bus fare to the tune of Rs. 591.51 Crore was given to the passengers at large from all strata of the society during the year under report. The same has been reimbursed by the State Government. The facility of concession in bus fares is also extended to the senior citizen and blind & disabled passengers travelling by semi-luxury buses as per policy of the Government. Amount of Rs. 68.91 Lakh was contributed to the Labour Welfare Fund. Amount of Rs.13.77 Lakh was collected towards National Flag Day Fund, which had been deposited with the State Government.

d) PASSENGER AMENITIES
Passenger amenities such as refreshment rooms, tea and soft drink stalls, public telephone booths, free drinking water facility, urinal & toilet blocks and like many others have been provided at the Bus Stations Major traffic control points by the Corporation and it has achieved a distinguished position amongst the STUs in the Country. It is a constant effort of the Corporation to improve these amenities.

e) PRAVASI WADHAVA VISHESH ABHIYAN

The Corporation had launched a drive to boost-up the number of passengers under the name Pravasi Wadhava Vishesh Abhiyan-2009 during the period 01.01.2009 to 31.03.2009. This Drive had received good response from all levels. During the Drive period number of passengers travelled have increased by 3.16 Crore resulting in increase in traffic revenue of Rs. 38.26 Crore as compared to corresponding period of last year. Cash awards were declared for best performing Conductors, Depots and Divisions during the Drive period. 105 Conductors, 37 Depots and 8 Divisions have won awards during " Pravasi Wadhava Vishesh Abhiyan-2009 ".

FINANCIAL STATUS OF THE CORPORATION

Earned a revenue of Rs. 4,196.19 Crore and incurred an expenditure of Rs. 4,078.10 Crore. After making prior period adjustments , MSRTC have profit of Rs.117.98 Crore. Accumulated loss has come down to Rs. 457.13 Crore. Increased passenger fares from 1st July 2008 by 3.17%, based on the Government approved formula of Automatic Fare Revision. Various measures were taken to bring down the expenditure. The Corporation was able to curtail the expenditure on Diesel / Oil, Tyres and other Store items. Government of Maharashtra has paid an amount of Rs.171.61 Crore towards Capital contribution with the rate of interest of 6% per annum which is utilized for purchase of new buses. The Corporation has paid various taxes of Rs. 1,127.67 Crore to the State and Central Government, Local Municipal Bodies out of this amount, the State Government has received an amount of Rs. 573.26 Crore towards Passenger Tax. Taking into consideration the passenger requirements and with a view to strengthening the public transport system the Corporation Board has decided to purchase 31 Seater 100 Midi buses for operation in remote and hilly areas. Moreover, 60 CNG run buses are also being purchased to economize the cost on fuel and also for pollution control. Number of Semi-Luxury buses will be increased. Passenger-friendly schemes with new ideas being introduced.

PRICING OF PUBLIC UTILITY Hypothesis

Public utility pricing refers to the setting of prices for goods & services in order to maximize the benefit to the society. HYPOTHESIS Thus we assume that taking into the account the future demand for offered services & factors governing the pricing decision the MSRTC has offered the best price to each of its service and on pricing frontier it adopted various schemes to promote its service , to maximize its passengers to justify the inflow of revenue & still serving maximum benefit to society..

PRICING OF MSRTC
The escalation in the prices of diesel, soaring prices of spare parts and other vital operational resources have compelled the Corporation to revise its city service passenger fare from 25.06.2008 and that of rural service from 01.07.2008 so as to offset the financial burden on the Corporation. TICKETING SYSTEM Indicates only fare, and numeric starting and destination places Ticket was not user-friendly Approximately 24,912 crore tickets in various denominations required to be printed annually and distributed from Mumbai to 247 depots & places Costly, time-consuming and manpower in printing and distribution of ticket stock Minimum 1 ticket or in some cases more than one ticket to each passenger Fare / Concession calculations by Conductor without cross-check Sale of tickets to be jotted down manually by Conductor on waybill On duty sign off manual tickets sale accounting system at depot level To carry ticket tray having 20-22 various denomination wise ticket books Difficult to track fraudulent practice Excessive time spent on Passenger / Revenue Data Consolidation / Accounting, Auditing and MIS Delayed Bus-trip MIS causes inaccuracy Establishment of Account Cell at each depot for audit of each conductor's ticket sale account and related activities

FREE TRAVELLING FACILITY TO RETIRED EMPLOYEES

Free travel passes are given every year between July to February to retired S T Employees including spouse for the period of two months. In all 10,616 retired employees were given such passes during the year 2008-09.

b) PASSENGER FARE STRUCTURE

50% fare for children between age of 5 to 12 years.

c) FLEXIBLE FARE DURING SLACK PERIOD

Flexible fare was not implement during the year under review.

d) CITY SERVICE FARE

The passenger fare is inclusive of passenger tax. The passenger tax is paid to State Government @17.5% on the passenger earning of Mofussil services, @5.5 % on the passenger earning of Air Condition Services and

@ 3.5.% on the passenger earning of City services.

d) CITY SERVICE FARE

A. FREE TRAVEL FACILITY FOR STANDEES IN THE ORDINARY BUSES HIRED ON CASUAL CONTRACT - 25 % standees passengers of the seating capacity in a ordinary bus within State without recovering extra charges. B. Casual Contract bus performs more than average 300 Kms/ day, 2% concessions is given on Kilometer charges. C. Day is counted from 00.00 hrs. to 00.00 hrs. for casual contract purpose. Bus performing average 300 or more Kms/day, returns to the depot upto 02.00 hrs. (night), then additional day is not counted. D. If the average daily Kms. Exceeds 300 Kms. (except Mini Bus ) during the contractual period, the detention charges and the overtime of the driver is not recovered from the party. E. CASUAL CONTRACT RATES FOR PERMANENT DEMANDS. If there is demand for ordinary buses on casual contract either on monthly or weekly basis excluding the day of Weekly Off or holidays by Factories, Offices, Private Companies in such cases the rates of peak period are charged . F. CASUAL CONTRACT ARE GIVE TO THE STUDENTS AT CONCESSIONAL RATES - 50 % concession in the existing per Km. rate of casual contract is given to the Schools and College Students for Casual Contracts of ordinary buses throughout the year. This facility is not given for Inter State travel & also for Luxury, Deluxe, Semi Luxury & Air Condition buses. G. Demand for casual contract with seating capacity between 35 to 45 ordinary buses is received from the public. The system of giving higher seating capacity ordinary buses for such demand is adopted.

e) "TRAVEL AS YOU LIKE" SCHEME

Value of pass from 08.09.2008 shown in below given table for peak and slack traffic period

f) ANNUAL CONCESSION CARD SCHEME

Holder of Annual Concession Card of Rs. 200/- is entitled to get 10% concession in bus fare of Ordinary or Semi-Luxury buses beyond 18 or moir Kms. journey (excluding Janata , City & Mini buses ).

Nominee / Legal heir of card holders entitled for the additional accident compensation Rs. 1.50 Lakh apart from regular in case of death in ST accident. In all 53,032 cards were sold during the year under review.

HYPOTHESIS JUSTIFIED
Thus it is proven that MSRTC is serving society their transportation services at best possible rates & promoting the public transportation through above mentioned different innovative schemes to ensure the steady and increasing inflow of revenue to lead the monopoly in road public transportation.

SCHEMES IN PIPELINE
1,769 new buses were inducted into service. 24 hired High Tech. Air Condition buses (Volvo and King Long) were brought into service. 200 Wari buses having 65 seating capacity on 12 M chassis were inducted into service. 31 seater midi bus was introduced on Karjat - Matheran route and such buses were inducted in hilly / backward areas of State. Computerized reservation system based on VPN Technology was extended at Pandharpur Bus Station. An Agency was selected for the BOT project of Electronic Ticket Issue Machines for all depots and Online Computerized Reservation System at selected bus stations. Senior Citizen having age 65 years or above are permitted to travel in Semi Luxury services with concessional fare approved by the Government. The accredited journalists, press reporters and photographer of the State are permitted to travel free in Ordinary and Semi Luxury services of the Corporation without any limit. A MOU was signed with M/s. Mahanagar Gas Limited, Mumbai for establishment of Gas Station at premises of Kurla Nehru Nagar Depot of the Corporation for supply of gas to proposed CNG buses of the Corporation. The Corporation has recorded a profit of Rs. 117.98 Crore (including prior period adjustment) during the year under review due to efforts as mentioned above. This is third consecutive year of recording the profit by the Corporation. Commercial utilization of OWNED LAND FOR MAXIMIZING

Companies and Organisations linked to Public Utilities in India

Nalco India Limited The International Commission on Irrigation and Drainage (ICID) Thermax LTD, Chemical Division Albatross Fine Chem Aquaplant Equipments Countrywide Express Pvt. Ltd. Desk To Desk Courier & Cargo Ltd. (DTDC) Elbee Services Limited Ion Exchange India Ltd

Directories for Public Utilities in India

Companies Employment Events Exchanges Facilities Listed Companies News Opportunities Organisations People Products & Services Projects Publications Tenders Trade Leads

Public Utilities in Maharashtra

Employment and Self Employment Food and Drug Administration Medical Education and Research Public Works Technical Education Water Supply and Sanitation Water Conservation BEST undertaking Maharashtra Industrial Development Corporation Maharashtra IT Parks Maharashtra Small Scale Industries Development Corporation Maharashtra State Board of Technical Education Maharashtra State Electricity Board Maharashtra State Electricity Regulatory Authority Maharashtra State Road Development Corporation Maharashtra Tourism Development Corporation SICOM Ltd. Software Technology Park, Mumbai State Institute of Education Technology Budget Distribution System Maharashtra NIC unit Mumbai Metropolitan Region Development Authority Pune NIC unit Santacruz Export Promotion Zone Bombay High Court Maharashtra Administrative Tribunal

Organisational Structure
The working of the Corporation is based on four tier system i.e. Central Office, Regional Offices (6),Divisional Offices (30) and Depots (247) . There are 3 Central Workshops where the work of bus body building, reconditioning of Engine & Fuel Injection Pump is carried out and there are 9 Tyre Retreading Plants. Central Training Institute at Bhosari, Pune is established for Induction and Refresher Training for Supervisors and Officers. Driver Training Schools for candidates belonging to Scheduled Tribes category are established at Pandharkawada,Yavatmal division & Gadchiroli, Chandrapur division. Corporation has its own printing press at Kurla for printing of tickets and money value formsMSRTC Total staff strength of the Corporation as on 31st March 2009 was 98,134 inclusive of 117 class I Officers and 575 Class II Officers. The Staff Ratio Per Schedule was 6.87 as on 31st March 2009.

Industrial Relations
During the year under review Industrial Relations between Management and Unions were peaceful and harmonious. The Maharashtra S T Kamgar Sanghatana has been the recognised Union under the MRTU and PULP Act , 1971, whereas other Unions are registered unions which are given facilities available in the settlement under MRTU and PULP Act. During the year under review 3,220 individual and 1,643 collective grievances were received which were related to pay , allowances, transfer etc. At the end of year, 157 individual and 85 collective grievances were pending. During the year there were in all 25 incidences of work stoppages involving 6,050 employees and resulting in loss of 5,419 man hours. Also there were in all 8 cases of hunger strike. During the year, there were 90 cases of accidents to S T Employees under the Workman Compensation Act, were registered, out of which 14 were fatal cases. Corporation has paid compensation of Rs. 54.15 Lakh. Scholarship scheme for wards of S T employees is modified as per Corporation Resolution 200:10:08 dated 13.10.2008. A novel Family Welfare Scheme is operational in the Corporation. Every employee contributes Rs. 40/- per month under this scheme and Corporation contributes Rs. 1.50 Crore every year towards fund of this scheme. In case of death of employee while in service, under this scheme, Rs.1.00 Lakh is given as financial assistance to the legal heirs of the deceased employee. During the year assistance of Rs. 3.57 Crore was given in 357 cases. Officers and Employees of Corporation have contributed Rs. 15.42 Lakh for Soldiers Welfare Flag Day Fund and this amount was handed over to the respective District Collectors.

Help to accident victims

On spot payment to accident victim Compensation to Accident victims ( in case of Death, Injury resulting in permanent total disability / permanent partial disability/ Temporary disability, Damage to Movable / immovable property)
ST Passenger Occupant of third party vehicle For other than ST passenger & occupant of third party vehicle

Data analysis

MSRTC Buses
Total Buses Simple Buses City Buses 15500 14022 651

Semi Comfortable Mini Buses

Deluxe Buses Air Conditioned Midi

544 199
48 26 10

Performance of Mechanical Engg parameters

Kilometers per Ten Litres (HSD) Kilometers per Litre ( Engine Oil) Rate of Tyre Consumption ( per Lakh Kms.) New 4.20 49.34 1110

Retreated 12.85
Vehicle Utilisation ( in Kms) % Fleet Utilisation % Off Road buses Rate of Breakdown per 10,000 Kms 335.71 94.28 4.10 0.24

Revenue Analysis 2008-09

(Rs. Crores)
Passenger Revenue Sale of Tickets 4024.42

Casual Contracts
Other Traffic Revenue Passenger Luggage and Parcel Carriage of Postal Mail Non-Operating Revenue Advertising Rent Sale of scrap material Sale of scrap vehicle Interest Other Miscellaneous Total Expenditure

51.79
12.45 3.30 2.32 1.42 25.57 18.26 11.60 45.06 4078.10

Expenditure Analysis 2008-09

(Rs. Crores)

Staff Cost
Fuel (HSD) Passenger Tax / Motor Vehicle Taxes, etc Stores Material Interest Depreciation Additional Depreciation Miscellaneous Charges Total Expenditure

1483.37
1338.24 573.26 198.50 71.43 192.62 23.15 197.53 4078.10

ST Development: Status, main body of of project

Public Transport A Greener Form of Travel If you want to do your bit for the environment, getting public transport and leaving the car at home is one of the most straightforward things to do. According to the Energy Saving Trust nearly half of us use a car to drive short journeys, journeys that could otherwise be completed in another, more sustainable way. Convenient It gets you where you want to be, when you want to be there, particularly in cities and towns. Get the bonus of sitting back, relaxing with a newspaper and letting someone else do the driving. Quicker Despite their tendency to get delayed at times, in the majority of instances, journey will be quick and often direct as more and more investment is made into new train, tram and bus routes. Cheaper Contrary to popular belief, nearly all forms of public transport pose less of a cost to the traveller. Get season tickets or advance booked tickets for a cheaper price. No car insurance and tax costs, plus eradicates the expense of maintaining your car to a high standard. No Parking Most frustrating things about driving a car or motorbike is the hunt for a parking space once you arrive at your destination. Parking is often scarce, and usually expensive.

Mofussil Fare

Mofussil Services Janata Services Ordinary Service Express Service Night Service Semi Luxury Service

Per Km fare ( in paise) 55.00 65.00 65.00 71.67 83.33

Fare per stage of 6 Kms ( in Rs.) 3.30 3.90 3.90 4.30 5.00

Deluxe Service
Air Condition Service Other Air Condition Service

115.00
137.50 125.00

6.90
8.25 7.50

Fares w.e.f. 01.07.2008

Inference
The total revenue generated during the year under review is Rs. 27661.09 crore out of which Rs. 23882.76 crore is traffic revenue, Rs. 2205.85 crore is Subsidy/ Reimbursement from Government and Rs. 1572.48 crore is non-traffic revenue. Revenue generation is increased by Rs. 3715.29 crore over the last year. The non-traffic revenue constitutes only 5.68% of the total revenue. The total cost comprising of personnel, material, taxes, interest, depreciation, payment to hired buses (HB) and others computes to Rs. 31129.88 crore leaving a net loss of Rs. 3468.79 crore during the year 2008-09. This year only six STUs have made a profit - Andhra Pradesh SRTC (Rs.110.78 crores), Maharashtra SRTC (Rs. 282.71 crores), Karnataka SRTC (Rs. 57.71 crores), Orissa SRTC (7.11 crores), Uttar Pradesh SRTC (Rs. 10.67 crores) and Bangalore MTC (Rs. 55.18 crores). The net loss is increased by 68.24% over last year. The overall net loss is Rs. 3468.79 crore as compared to Rs. 2061.78 crore last year.

Financial Performance 2008-09 at National Level

The total revenue generated is Rs. 27661.09 crore (traffic revenue - Rs. 23882.76 crore, Subsidy/ Reimbursement from Government - Rs. 2205.85 crore and non-traffic revenue Rs. 1572.48 crore). Revenue generation is increased by Rs. 3715.29 crore over the last year. The non-traffic revenue constitutes only 5.68% of the total revenue. The total cost comprising of personnel, material, taxes, interest, depreciation, payment to hired buses (HB) and others computes to Rs. 31129.88 crore leaving a net loss of Rs. 3468.79 crore. This year only six STUs have made a profit
Andhra Pradesh SRTC (Rs.110.78 crores), Maharashtra SRTC (Rs. 282.71 crores), Karnataka SRTC (Rs. 57.71 crores), Orissa SRTC (7.11 crores), Uttar Pradesh SRTC (Rs. 10.67 crores) and Bangalore MTC (Rs. 55.18 crores).

Net loss increased by 68.24% over last year. The overall net loss is Rs. 3468.79 crore as compared to Rs. 2061.78 crore last year.

Traffic / Services
Traffic Operations Ordinary Long Distance, Night, Semi Luxury, Deluxe & Air condition services City service in 8 cities in State Inter State Service Karnataka, MP, Gujrat, Goa, AP and Chhattisgarh Special Arrangements for Fairs & Festivals Guru-Ta-Gaddi Festival Casual Contracts for concessional excursion trips Passenger Amenities Toilet / Deposits, Bus Stations / Parcel Service, Expansion of Services in Rural Areas, Accident and Safety Help to accident Victims

Passenger Transport and Amenities 2009-10

The concept of Loss-Free Depot was implemented from January to March, 2010. The Officers and Employees at depot level were encouraged to maximize passenger revenue and reduced the costs. The Corporation has adopted policy to extend facilities to the passengers based on the modern technology. Electronic Ticket Issue Machine and Computerised Online Reservation System was introduced during 2009-10. Under this programme, 38 Bus Stations are covered with Computerised Online Reservation facility and the same has been extended through 143 authorised booking agents. The facility of seat reservation through Internet by using Credit and Debit Card has also been extended DURING 209-10. Reservation facility through mobile has also been extended during 2009-10. The said project has been implemented on BOT basis, the Corporation was not required to make any Capital Investment. 68 depots have been provided with Electronic Ticket Issue Machines for issuing the tickets to the passengers during the period under report.

Old and New Ticket System

% Distribution of Expenses 2009-2010

Earnings Per Km & Cost Per Km (Rs)