Products & Services

Products
Banking Services NRI Services International Banking

Mutual Funds

SBI
Corporate Banking

Gold Banking

Card sevices

Agriculture Banking

Services
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. ATM SERVICES INTERNET BANKING E-PAY E-RAIL RBIEFT SAFE DEPOSIT LOCKER BROKING SERVICES GIFT CHEQUES SBI VISHWA YATRA FOREIGN TRAVEL CARD MOBILE BANKING DEMAT SERVICES

ACCOUNT TYPES
Saving Account Current Account Retirement saving account

Demat account

Senior citizen account

Online bank account No frills account

NRI account

Operations & Technology

In recent years the bank has focused on three priorities, first, reducing its huge staff through Golden handshake schemes known as the Voluntary Retirement Scheme, which saw many of its best and brightest defect to the private sector Second, computerizing its operations Third, trying to change the attitude of its largely rude staff through a programme aptly named 'Parivartan' or 'change'.

Centralization & Decentralization

There is a well defined system in the Bank regarding the decision making process Financial decisions are taken at various levels by different officials depending upon their positions and also through committee approach Branches source the applications and forward them to the respective credit processing cells, for their consideration Centralized credit processing cells are being formed at certain centre for sanction of personal segment loans and loans under SIB segment So in term of decision making centralization is high and low decentralization, managers have some power to take decision but it is very limited

Core Banking at the State Bank of India

The State Bank of India selected Tata Consultancy Services to customize the software,implement the new core system, and provide ongoing operational support for its centralized information technology. SBI and its affiliate banks represents the largest centralized core system implementaion ever undertaken converting approximately 140 million accounts held at 14,600 domestic branches of SBI and its affiliate banks.

Objective of SBI for itsCore Systems Modernization

The delivery of new product capabilities to all customers, including those in rural areas The unification of processes across the bank to realize operational efficiencies and improve customer service Provision of a single customer view of all accounts The ability to merge the affiliate banks into SBI Support for all SBI existing products Reduced customer wait times in branches Reversal of the customer attrition trend

Technological Implementation
State Bank of India (SBI) has implemented AMLOCK, the Anti Money LaunderingSolution from 3i Infotech, across its group on 17 March - 2009 Anti Money Laundering technologies monitor the suspicious transfer of money. On 2-March-2009 A cash management product for managing cash flow and implementing long term flexible solutions,Nucleus cash management product Cash@WillTM

It provides anytime, anywhere access to quality real-time consolidated information and seamlessly supports multi-bank, multi-currency,multilingual transactions, ensuring smooth flow of information and cash.
It will help SBI improve revenue, maximize profits, optimize costs, and establish efficient management systems to accelerate growth. Finacle for its Accounting transaction