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Training and

Development

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Training and Development

Definition- It is an attempt to improve


current or future employee performance
by increasing an employee’s ability to
perform through learning, usually by
changing the employee’s attitude or
increasing his or her skiiks and
knowledge.

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Training and Development

The need for training and development is


determined by the employee’s
performance deficiency, computed as
follows:
Training and development need=
Standard performance -
Actual performance

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Difference between Training &
Development
Training Education
Application Theoretical
orientation
Job Experience Classroom learning
Specific Tasks General concepts
Narrow prospective Broad prospective

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Difference between Training,
Development and Education
It may be stated that Training is offered to
operatives, whereas Developmental
programs are meant for employees in
higher positions.

Education, however is common to all the


employees, their grades notwithstanding.

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Inputs in Training & Development
Skills
Education
Development
Attitudinal changes
Decision making and problem solving
skills

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Importance of Training &
Development
 Helps remove employee deficiencies
 Improves Stability of employees
 Improves Flexibility of employees
 Increases Growth capacity of employees

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The Training process
A. Organizational objectives and strategies
B. Assessment of Training needs
C. Establishment of Training goals
D. Devising Training program
E. Implementation of training program
F. Evaluation of results

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Barriers to effective Training
 Lacking management committee
 Inadequate spending on Training
 Graduates lack skills
 Poaching of trained workers
 No help to workers dispersed due to
down sizing
 Employers and B-schools don’t have
close ties
 Lack of organized labors
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How to make Training effective?
 Ensure that management allocates adequate
resources and time
 Ensure that training contributes to competitive
strategies
 Ensure that comprehensive and systematic
approach to training exists
 Make learning a fundamental value of the
company
 Ensure proper linkage between organizational,
operational and individual training needs
 Create a system to evaluate effectiveness of
training 10
Socialization
Socialization is basically molding people to
internalize the systems and practices of
the organization.
It includes giving proper orientation to the
new employees on socializing norms to
shape their behavior and actions in line
with the philosophy and culture of the
organization.

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Socialization Process
Stage I) Pre-arrival
Stage II) Encounter
Stage III) Metamorphosis
Stage IV) Outcomes- Productivity,
Commitment,
Turnover

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Explaining Stages of Socialization
Process
Pre-arrival Stage explicitly recognizes that
each individual enters with a set of values,
attitudes and expectations of their own.
Upon joining the organization, the new
employees enter the Encounter stage. In
this stage, the individuals confront with the
reality which may just be reverse to their
expectations.

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Explaining Stages of Socialization
Process
Metamorphosis Stage In working out the
problems discovered during the encounter
stage, the persons may go through certain
changes. Hence this stage is called the
Metamorphosis stage

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Types of Socialization programs
Formal/Informal
Informal- When new employees are put directly
into their jobs, with no effort made to differentiate
them from those who have been doing their jobs
for a considerable time.
Formal- The new employee is segregated from
the ongoing work setting and differentiated in
some way to make explicit his role as a
newcomer
Individual/Collective
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