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Reliance Profile
Type Industry Founded Headquarters Owner Website Area Turnover Total no of stores Tag line Supermarket Retail 30 October 2006 Mumbai, (India) Mukesh Ambani www.ril.com 2000-4000 sq. ft 3200 crore (2010-2011) 920 ( 80 cities -14 states ) Aapka fresh apke pados me
Product range
Fresh fruits Vegetables Chocolates Confectionaries House hold products Toiletry items Spices and dry food Freeze items like butter, ice cream etc.
Competitors
Big Apple Food Bazaar More Easy Day Safal Sabka Bazaar Fair Price
Economic
Food industry is growing at 13% despite of economic slowdown.
Indias share in global food trade is increasing from 1.5% to 3%.
Weakness
1. Multi- formats. 2. Prime locations.
Opportunity
1. Untapped market. 2. Increasing buying power of people.
SO
1. Good financial position. 2. Horizontal integration.
WO
1. Multi- formats. 2. More sales.
Threat
1. Increasing operating cost. 2. Low price competition.
ST
1. Backward integration. 2. Good financial position.
WT
1. 1. Increasing operating cost. 2. Low price competition.
Dogs ( low growth, low market share) Limited other brand products.
Question Mark ( high growth, low market share) Non- FMCG Section ( clothes, utensils, toiletries, etc.)
Strategies
Product strategy
Good quality. Products of its own Home delivery
Pricing strategy
Discount Wide price range of each item Credit card acceptance Competitive pricing
Distribution strategy
Up to mark inventory Target urban cities Sourcing out requirements.
Promotional strategy
Advertising Festive season special offers Membership cards Organizing events Providing gifts
FUTURE PLANS
Plans to add more store across different geographic by 2013. Bring new format of food and caf. Unique value proposition for each customer segment. Thrust on cost-effective retail network of high quality. Minimum logistics cost to gain competitive edge. Invest in innovation. Build sustainable growth.
Suggestions
Space to be created for billing queue formation. Fruits and vegetables should be of good quality and rotten should be removed from time to time from shelf. Parking area should be provided for customer convenience. Beverages, cheese, butter, milk, etc. should be arranged in visually appealing manner.