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The Six Ss
A highly disciplined process that focuses on developing and delivering near-perfect products and services
5-S in Japanese factories Focus: orderliness 6th S added in some US companies Safety Combines orderliness with safety / ergo Overall intention: CLEAN, SAFE, ORDERLY First step on Lean Journey
Visual Factory/Office
1st Level: See the Shop/Office
Basic 6S 90% never get beyond this point In 5 Seconds, can you see whats going on?
6S
1: 2: 3: 4: 5: 6:
SORT OUT - get rid of whats not needed STRAIGHTEN - organize what belongs SCRUB - clean up, see and solve problems SAFETY - make the work area safe STANDARDIZE - assign tasks, track visually SUSTAIN - keep it up (audit and insist)
Remember
This applies to all areas (value-adding and administrative) Basic "6-S is part of establishing any cell
Sort
Start with a red tag campaign Tag everything that looks disorderly or unsafe Be ruthless (90% of the time you'll be OK, you'll get over the 10%) If in doubt throw it out If still in doubt, send it to a red tag area for resolution You should be removing truckloads of items be tough (sometimes youll need to ask for forgiveness later!)
Straighten
Deal with the open red tags from the "Sort Out" step:
Organize parts and material Resolve things you were afraid to throw out Write off or sell off obsolete materials
Straighten
Straighten
Straighten
Straighten
Scrub
Make the work area absolutely clean Clean everything (equipment, floors, walls) Paint everything (equipment, floors, walls) Look for problems
Leaks? Loose or missing items Unsafe conditions Causes of messes or problems Quality issues
Scrub
Safety
Look for unsafe conditions Look for potential for unsafe acts Look for difficult tasks (are they ergonomic?) Try the jobs yourself where could you get hurt? List the opportunities Resolve them
Safety
Standardize
Who will do what to keep the area clean, safe and orderly? Agree on daily and weekly tasks Establish a visual management system for these tasks
Standardize
Sustain
Develop audit checklists for office and for shop floor Assign the audit role to someone outside the area Track the audit results (a bit of friendly competition?) Hold yourselves accountable for sustaining
Create checklist for entire area & all items within the area Use checklist daily or weekly as appropriate Once a year have Examiners perform independent review Fix and clean daily Continue to train & heighten awareness Remember you are World Class! Act like it.
Sustain - 6S Scorecard
0 = No evidence that 6S is being considered for implementation 1 = Some evidence of 6S being started 2 = 6S is partially implemented (some gains are evident) 3 = 6S has been implemented but not self-sustaining 4 = 6S has been implemented & is self-sustaining (standard throughout) 5 = 6S is entrenched; efforts have resulted in high achievements 6 = Out-of-the-box; Area is doing extraordinary things, above & beyond the norm
Sustain - 6S Scorecard
0 20 = Some organization, needs much improvement 21 40 = Signs of 6S in place, good organization, needs more time to mature 41 60 = 6S implemented, signs of maturing, not selfsustaining 61 80 = 6S implemented, system is self-sustaining 81 100 = 6S is entrenched with high achievements 100+ = Extraordinary, overand-above, outside-thebox
Visual Management
Floor and surface marking Shadow boxes Samples Visual indicators Obstacle height limits Lights and sounds Arrows, zones, stickers Scoreboards Labels and tags
For Shops
Remove unnecessary items All cleaning material stored in a neat manner Floors clean of debris, oil and dirt Bulletin boards updated, straight and neat Easy access to emergency equipment, highly visible Items on floors are in clearly marked areas Aisles are clear and kept free of material Storage of boxes is square, neat, orderly Machines, tools, equipment kept clean Nothing on top of machines or cabinets Documents and binders stored in a neat manner Tools, jigs, fixtures, details are labeled, shadowed, identified, easy to reach Shelves, benches, desks kept free of unused objects, including files and documents
For Offices
Remove unnecessary items, minimum personal items Cleaning equipment stored in a neat manner Floors clean and free of debris and dirt Bulletin boards are updated, straight and neat Easy access to emergency equipment, stored in a prominent manner Nothing on the floor but furniture, CPU, recycle bin and garbage can Office layout posted at each entrance, name and task/position outside cubicle/office Office equipment and furniture is functional and in good repair Paper, cabinets, and bins squared up, centered and at right angles, PC wiring is routed and secured/clamped Desks, surfaces, cabinets, chairs cleaned weekly Nothing on top of overheads or cabinets, nothing leaning against walls or columns, everything labeled Documents and binders stored in a neat and orderly manner Shelves, cabinets, desks kept free of unused objects, including files and documents
Acknowledgements
Lean Thinking by James Womack and Daniel Jones Toyota Production System by Taiichi Ohno Simpler Business System, www.simpler.com