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HUMAN

RESOURCES
DEVELOPMENT

A METHODOLOGY FOR
ORGANISATIONAL
CLIMATE ESTIMATION
OFTEN ASKED QUESTIONS ?
 ARE WE IN THE RIGHT BUSINESS ?
 DO WE HAVE THE RIGHT PEOPLE ?
 ARE WE IN THE RIGHT INDUSTRIES ?
 ARE WE IN THE RIGHT STATES ?
 GIVEN THE SAME COUNTRY CLIMATE, WHY ARE
WE WHERE WE ARE ?

IS IT BECAUSE WE HAVE/LACK

PURPOSE VALUES
STANDARDS OF BEHAVIOUR STRATEGY
 ORGANISATIONS ARE DRIVEN BY
HUMAN CAPITAL AND IT IS
CRUCIAL TO HAVE A SCIENTIFIC
LOOK AT THIS FACTOR OF
PRODUCTION
HRM & HRD
 HRM
- DEALS WITH OPTIMUM
UTILISATION OF HUMAN CAPITAL
- INTEGRATIVE & SUPPORTIVE
 HRD
- DEALS WITH DEVEOPMENT AND
UPGRADATION OF HUMAN CAPITAL
- INDEPENDENT
 HRM TAKES THE STOCK OF HUMAN
CAPITAL AS GIVEN AND TRIES TO
OPTIMALLY ALLOCATE IT AMONG
DIFFERENT PROCESSES/ACTIVITIES SUCH
THAT OUTPUT IS MAXIMISED.
 HRD TRIES TO BRING ABOUT
QUALITATIVE CHANGES IN THIS STOCK
OF HUMAN CAPITAL IN ACCORDANCE
WITH THE NEEDS OF THE ORGANISATION
AND CORPORATE OBJECTIVES. IT TRIES
TO MOULD THE STOCK AS PER
REQUIREMENTS.
AN ILLUSTRATION

MANAGERIAL FUNCTIONS OBJECTIVES & POLICIES


OF HRM OF HRM
OPERATIVE FUNCTIONS
OF HRM

COMPENSATION
EMPLOYMENT HR DEV MGT
HUMAN RELATIONS

Org design Perf. app


Planning Motivaton
Training Job eva
Recruitment Morale
Job design Wage
Career pl
Selection Job satisfaction
Perks
Communication
Induction
Job analysis Quality of life Grievance
Placement Discp. action
 THE PROPOSED METHODOLOGY
FOR ORGANISATIONAL CLIMATE
ESTIMATION WOULD DETERMINE
THE EXTENT OF HRM AND ITS
EFFECTIVENESS
 THIS WOULD THEN FORM THE
BASIS FOR HRD STRATEGIES
METHODOLOGY FOR CLIMATE
ESTIMATION
TEST FOR

 JOB AFFECTED REALATIVE WELL BEING


SCALE
 ORGANISATIONAL CONSTRAINTS
 QUANTITATIVE WORK LOAD INVENTORY
 LOCUS OF CONTROL
 EMOTIONAL AWARENESS
 EMPATHY
 NETWORKING SKILLS
CONTD

 JOB SATISFACTION
 SELF ESTEEM
 RECRUITMENT
 NEGOTIATING SKILLS
 PEOPLE MANAGEMENT
 PERFORMANCE MANAGEMENT
PROCESS
 TRAINING EFFECTIVENESS
 TAKE THE ENTIRE WORK FORCE OF
AN ORGANISATION
 BREAK IT DOWN AGE-WISE,
DESIGNATION-WISE, EXPERIENCE-
WISE ETC.
 DESIGN PSYCHOMETRIC TESTS
 PERFORM NON-PARAMETRIC TESTS
& HYPOTHESIS TESTING
Allocate Manage the Project planning
Budget Implement
Budget

Manage the team Monitor Liaise with


Development expenses Other Depts.

Schedule of
Appraisal implementation

Get strategy
Move the Committee
vetted by Board
Manager’s Mind Map
Sanction
Monitoring Report
Processing preparation
Outgo of funds Manage enquiries

Design appropriate Deal with Detailing


Instruments customers
THE BUILDING BLOCKS

 REACTIVE AND SUPPORTIVE HRM

 INTEGRATIVE HRM

 INDEPENDENT HRM
REACTIVE AND SUPPORTIVE HRM
- ADMINISTRATIVE EXPERT
 MANAGEMENT OF EMPLOYEE
CONTRIBUTION/PERFORMANCE APPRAISAL –
JOB DEFINITION
 LISTENING AND RESPONDING TO EMPLOYEES
 RECRUITMENT, SALARIES AND REMUNERATION,
RETRAINING, SUSTAINANCE, GROWTH
 UNION/ASSOCIATION NEGOTIATIONS
 DATA BASE, COMPENDIUM

Y = F(INPUTS, PROCESSES, HRM) –


The partial derivative will give rise to HRM audit
INTEGRATIVE HRM
- STRATEGIC PARTNER
 WHAT WAS A FINE SOLUTION YESTERDAY MAY
NOT BE VALID TOMORROW.

 THE 7 S’s
STRATEGY, SYSTEMS, STAFF, SKILLS, STYLE,
STRUCTURE, SHARED VALUES

 GENERATE A LEARNING ORGANISATION WITH


KNOWLEDGE WORKERS

Jth. process = f(j)(inputs J, HRM)-


Pecuniary benefit
INDEPENDENT HRM
- CHANGE AGENT/CONSULTANT

 OBSERVE THE ORGANISATION’S


MOVEMENT OVER TIME AT A CERTAIN
LEVEL OF ABSTRACTION AND PROVIDE
INPUTS FOR CHANGE – CORRECT
AGE/SKILL DISTRIBUTION

Y = HRM(t)F(K,L)
KEY RESULT AREAS (KRAs)

 Output  Delegation
 Technical Knowledge  Profitability
 Career Development  Quality
 Customer Service  Business development
 Product Development
 Teamwork
 Time Management
 Budget
 Business Volume
  Performance
Personal
Development Management
ENERGY

H L

H Peak Burnt out


Performance Exhausted
CHALLENGE

L Distress Recharge
Boredom time

MANAGING STRESS
Challenge & Development
H L
Delegate Beware of
Dumping Tasks
H

Urgency
Long term Leave
projects
L

ANALYSING THE TASK


LEADS MODEL

 L  LISTENING
 E  EMPOWERING
 A  ADAPTING
 D  DELIVERING
 S  SELF-
UNDERSTANDING
GROW MODEL

 G  GOALS
 R  REALITY
 O  OPTIONS
 W  WILL
BOOST MODEL

 B  BALANCE
 O  OBSERVE
 O  OWNERSHIP
 S  SPECIFIC
 T  TIME
AN EXAMPLE

JAWS Scale Emotion

   

High High (HH) energetic, excited, ecstatic,


enthusiastic, inspired

High Low (HL) at-ease, calm, content, satisfied,


relaxed

Low High (LH) angry, anxious, disgusted,


frightened, furious

Low Low (LL) bored, depressed, discouraged,


gloomy, fatigued
RESULT


EMOTIONAL INTELLIGENCE OF THE
POPULATION IN TERMS OF HH,HL,LH & LL

HH
LL
28% 19%

HL
19%
LH
34%

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