Documente Academic
Documente Profesional
Documente Cultură
Strategy
Feedback
Implementatio
n
Control
© Dr Bruce Cronin
WE ARE GOING TO DISCUSS
ABOUT:-
Sustainable Competitive
Advantage
Core Competence
Improving Competitive Advantage
Core Competence
A group of production skills & technologies
that enable an organisation to provide a
particular benefit to customers
Generators of customer value
Extendable
Distinctive
Core Competence
Examples
Glaxo Wellcome – pharmacetucial
solutions for home and public
health.
Honda - developing fuel-efficient,
reliable, and responsive small
engines and drives.
Limitations
Difficult to identify
Emphasis on skills, knowledge &
technology overlooks value of rent-
attracting resources
Hierarchy of Capabilities
1. Current product-market profile
what we’re selling, whom we are selling to and
what superior customer value we are offering.
2. Identification of sources of competitive
advantage
why customers choose our products over
competitors’
3. Organisational capabilities and competencies
resources & skills contributing to this competitive
advantage.
4. Evaluation of the most important
competencies
extendibility
distinctiveness
VRIO Framework
Valuable
does the resource add value or reduce the
cost of creating value?
Rare
is the resource distinctive to the firm?
Imitatable
is the resource costly to imitate?
Organizational capacity
does the organisation have the capacity to
use the resource
Improving Competitive
Advantage
Benchmarking
Systematic comparison of practices with another
organisation
Leveraging existing resources
Concentration – targeting resources
Conservation – reducing waste, recycling
Accumulation – of skills and knowledge
Complementarity - seeking synergies
Recovery – convert resources into cash quickly
Upgrading resources
Enhance weak resources – eg. upgrade equipment
Complement existing resources - eg. branding
Complimentary activities - eg. farming to tourism
THANK YOU