REDIFF SHOPPING (ON LINE SHOPPING)

Shopping with rediff is simple and can be done from the convenience of your home!

CONTENTS

INTRODUCTION CATEGORIES OF GOODS PROCEDURE FOR E-SHOPPING PAYMENT SYSTEM SECURITY CRITICAL ANALYSIS

INTRODUCTION
Shopping at rediff is just like the way you shop in a store or a mall. Let us show you how: In a regular store1.You go to a store 2.You look for the product 3.You stand in a line 4.You pay for your purchase 5.You go home with your shopping

At rediff shopping1.You log on to http//shopping rediff.com 2.Look for your product by using search facilities 3.Sign in using your rediff shoping username and password 4.Pay for your purchase 5.Sign out, your product are delivered to your home

Two simple ways of finding product on rediff shopping:1.SEARCH

There is a search box given at the top of the rediff shopping pages. 2.BROWSE all product at rediff shopping are divided into categories and sub-categories.Exactly,find in a regular department

PRODUCTS AVAILABLE:CATEGORIES,STORES & BRANDS

CATEGORIES

APPARELS & ACCESSORIES ART AUTOMOBILES BABY CARE BOOKS ELECTRONICS FAITH & BELIEFS FLOWER FOOD AND BEVERAGES HEALTH & FITNESS

CATEGORIES

HOBBIES HOME DCOR & APPLIANCES OFFICE PRODUCTS PERSONAL BEAUTY AND CARE SERVICES SPORTS TOYS AND GAMES TRAVEL VIDEO & MUSIC

Procedure for e-shopping

Procedure for e-shopping

Go

to rediff.com to shopping icon the product

Go

Choose

Add

to cart

E-payment

E-payment

Credit card Internet banking Cheque Demand draft Debit card Paypal Redeem rediff gift certificate Payment through mobile C.O.D (Cash on delivery)

SECURITY SYSTEM
All

the personal information is encrypted.

Use industry-standard SSL (Secure Sockets Layer) Technology for data encryption. They use the most advanced form of SSL software available: 128-bit encryption by VeriSign.

Registered with Verisign, a US-based Net Authentication Agency access is restricted and protected by firewalls and password protection.

Internet

Follow strict in-house security guidelines for ensuring confidentiality of the customer information.
To

protect against the loss, misuse and alteration of the information they have in place appropriate physical, electronic and managerial procedures.

SSL handshake

SECURITY SYSTEM

How do I identify Phishing or Spoofed E-mails? The Rediff.com will never ask you for the following information in an e-mail communication: * Your social security number or tax identification number * Your credit card number, PIN number, or credit card security code (including "updates" to any of the above) * Your mother's maiden name * Your Rediff.com password

Digital IDs for Secure Email

VeriSign Digital IDs for Secure Email allow you to digitally sign and encrypt your digital communications using a Class 1 Digital ID, bound to your validated email address. Recipients of your email will know that the content came from your email address and has remained private during transmission.

Post order

An order no. is generated and saved in customers account. Customer can access his account and track the status of his order (can be done via mobile also). In case of DEFECTIVE PRODUCT: Request should be sent within 7 days of receipt of items. A Rediff Gift Certificates is issued to the customers and his money can be refunded. No extra shipping charges for replacement.

Summary

Strenghts Huge range of products.

Low cost. Global reach.

Are just channels of delivery. Not involved in after sales service.

High shipping cost.

Supply of defective or poor quality goods.

Presented By Lubna Saleem Rani S. Nair Sahil Jagga Ankita Jain Abhay Sen A1802009434 A1802009175 A1802009079 A1802009117 A1802009232