Management skills

Technical skills- knowledge of & proficiency in specialized field Human skills-the ability to work with other people individually & in a group Conceptual skill-the ability to think& to conceptualize about abstract & complex situations

Skills needed at different levels of management

Top managersconceptual skills Middle managershuman skills Lower-level managers technical skills

Conceptual skills

Ability to use information to solve business problems Identification of opportunities for innovation Recognizing problem areas & implementing solutions Selecting critical information from masses of data Understanding of business uses of technology Understanding of organizations business model.

Communication skills

Ability to transform ideas into words & actions Credibility among colleagues,peers & subordinates Listening & asking questions Presentation skills

Effectiveness skills

Contributing to corporate mission/departmental objectives Customer focus Multitasking Negotiation skills Project management Reviewing operations & implementing improvements Setting & maintaining performance standards internally & externally Setting priorities for attention & activity Time management

Interpersonal skills

Coaching & mentoring skills Diversity skills :working with diverse people & cultures Networking within & outside the organization Working in teams; cooperation and commitment.

Changes impacting the managers job

changes
Changing technology(digitalization)

Impact of changes
Shifting organizational boundaries Virtual workplaces More mobile workforce ]flexible work arrangements Empowered employees

Increased threats to security

Risk management Work life-personal life balance Restructured workplace Discrimination concerns Globalization concerns Employee assistance

Changes
Increased emphasis on organizational & managerial ethics

Impact of changes
Redefined values Rebuilding trust Increased accountability

Increased competitiveness

Customer service Innovation Globalization Efficiency/productivity

Becoming a manager

Keep up with the current business news Read books about good & bad examples of managing Observe managers & how they handle people & situations Talk to actual managers about their experiencesgood & bad Get experience in managing by talking on leadership roles in student organizations Start thinking about whether or not youd enjoy being a manager.

Rewards & challenges of being a manager

Rewards Create a work environment in which organizational members can work to the best of their ability

Challenges Do hard work

Have opportunities to think creatively & use Have to deal with a variety of personalities imagination Help others find meaning & fulfillment in work Support, coach and nurture others Work with a variety of people Often have to make do with limited resources Motivate workers in uncertain situations Successfully blend knowledge,skills,ambitions & experiences of a diverse work group Success depends on others work performances

Receive recognition & status in organization & community Play a role in influencing organizational outcomes Receive appropriate compensation in form of salaries,bonuses and stock options