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In business, which of these can you learn from other peoples experience, and what can you only learn from your own experience?
How to build relationships with new customers
How to do market research How to handle difficult colleagues
you use to get other people to help you by sharing their knowledge and experience? What things can sometimes be difficult when trying to learn from other people?
-Introducing a surprising fact In actual fact - Introducing your own experiences In my experience In retrospect - thinking back to something in the past -Introducing an example Just to give you one instance
-Advising You really must Youve got to -Saying something is not useful Its no good its not worth
A short talk
Company manufactures plastic components for
electronics industry Uses the Internet for day-to-day communication Meetings at management level for structuring projects Apart from work meetings, managers socialize with clients
letters. Its a waste of time advertising the job in that magazine-not enough people read it. There is no point in changing the computer systemthis one works perfectly well.
when interests rates were so high Its just not worth applying for a job when there are 500 other candidates Its no use attending meetings when no one has prepared for them Its a waste of time preparing a PowerPoint presentation if the data projector doesnt work Theres no point in investing in new computers if the ones weve got are perfectly adequate
subject of a morning seminar to be held at the Benchmark institute for Good Business Practice. The seminar will feature speakers from a range of backgrounds and business sectors. They will bring their business knowledge and experience to share ideas which will make your business more effective.
new technology, Customer relations, Marketing, Recruitment Attendance at the seminar is free of charge, though places must be booked in advance
used as a standard when comparing other things Customer profile description of an average customer Keep abreast of stay informed about the most recent facts Man hour the amount of work one person can do in an hour
customers? (Your companys customer profile, which staff have contact with customers, how your company communicates with customers) How does your company keep abreast with changes in the market? (What market research your company does, how it gets feedback from existing customers, how you stay up to date with what the competition is doing)
it needs? (Does it advertise, go to job fairs, visits universities? Do candidates have to do tests? Interviews?) What is important when introducing new technology? (Cost, training staff, potential benefits) What is important when dealing with customers? (Knowing about the products and service, communication skills, problem solving) What is important when keeping abreast of the competition? ( Market research, innovation, customer service)
Adding ideas
I would like to add that Theres something else I would like to add, and thats
have chosen a different topic from yours. Hold a seminar, in which each of you speaks for about one minute. Follow these guidelines. Introduce your talk: I'm going to talk about Speak quite slowly and clearly Look at the people you are speaking to Refer to your notes, but dont read them Try to use some of the phrases and expressions you studied in this unit
-Prepare one or two questions to ask them -Decide whether you have any ideas to add -Decide if you agree or disagree with the points they make When each person has spoken, discuss what they have said together and then invite the next person to give their talk