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What is presentation?
Definition
Communication with multiple
audience
Communication with clear tasks and
purposes
A face-to-face communication
Informative Presentation
Describe an object or subject that
Explanatory Presentation
Provide in-depth explanation to help
Informative vs Explanatory
Informative
What
Appearance
Function Specification
Explanatory
How
Variety / alternatives
Extended knowledge KNOWLEDGE
CONCEPT
Persuasive Presentation
Persuasive vs Explanatory
Persuasive
Why
Benefits
How one differs
Explanatory
How
Variety / alternatives
Extended knowledge KNOWLEDGE
An effective presentation
What are the characteristics of an
effective presentation?
What are the characteristics of an
effective presenter?
An effective presentation
Focused topic, clear structure Logical organization of ideas and information Good cohesion between parts Clear objectives Clear information Brief and concise sentences Good supportive visual aids Good timing Interesting two-way communication
An effective presenter
Humorous, confident, calm, knowledgeable Clear, loud, attractive voice Good non-verbal behaviors: facial expression, gestures, posture, attitude and clothing Good use of visual aids Good timing Able to answer questions of the audience Ability to attract audience & involve audience in two way communication Understand audience needs and feelings
- What is the basic information that we need to know about the audience?
of the presentation?
To decide on the language To decide on the way to present To decide on the contents of the presentation
presentation.
The number of the attendants The role and status of the audience
Identify your most common audience How does this type of audience affect your presentation?
is not the result you want is what you do The RESULT you want Dealership X management team to accept the need to raise standards of customer care
help you think and arrange your ideas in a clear way help the audience know your aim and understand your presentation better
Get in groups of 4
choose one topic
define the aim of your groups presentation
Q&A
Any questions are welcome. Thank you very much for your attention!!!