By: Mirza Ashfaq Ahmed

What is the Knowledge?

Knowledge is virtue

(Socrates)
All men by nature desire knowledge
(Aristotle, 384-322BC)

When you know a thing, to hold that you know it; and
(Confucius, 551-479BC)

when you do not know a thing, to allow that you do not know it this is knowledge
Knowledge is power
(Sir Francis Bacon, 1561-1626))

What is the Knowledge?

Knowledge is of two kinds. We know a subject ourselves, or

we know where we can find information on it

(Samuel Johnson, 1709-1784)

If a man empties his purse into his head no one can take it

away from him. An investment in knowledge always pays the best interest
(Benjamin Franklin, 1706- 1790)

The beginning of knowledge is discovery of something we

do not understand
(Frank Herbert, 1920-1986)

What is the Knowledge?

All humans are dead except those who have knowledge;

and all those who have knowledge are asleep, except those who do good deeds; and those who do good deeds are deceived, except those who are sincere; and those who are sincere are always in a state of worry.
(Imam Shafi'i -rahimullah)

Seek knowledge from the cradle to the grave & Get

Knowledge, even if you have to go to China

(Hazrat Muhammad, Peace be upon him)

Different Point of views and Definitions

Definition by Webster Dictionary

a :the fact or condition of Knowledge something with

familiarity gained through experience or association (2) : acquaintance with or understanding of a science, art, or technique the range of one's information or understanding <answered to the best of my knowledge> fact through reasoning : cognition

B : (1)the fact or condition of being aware of something (2) :

c : the circumstance or condition of apprehending truth or d : the fact or condition of having information or of being

learned <a person of unusual knowledge>

Definition of Knowledge Management

There are several different, and sometimes quite confusing

statements that claim to be a definition of Knowledge Management' and there are different perspectives on what Knowledge Management is. For example:
KM is about systems and technologies
KM is about people and learning organizations KM is about processes, methods and techniques KM is about managing knowledge assets KM is a holistic initiative across the entire organization KM is not a discipline, as such, and should be an integral

part of every knowledge workers daily responsibilities

Definition of Knowledge Management

"If only HP knew what it knows it would make three

times more profit tomorrow"

(Lew Platt, ex CEO Hewlett Packard)

"Knowledge Management is the discipline of enabling

individuals, teams and entire organizations to collectively and systematically create, share and apply knowledge, to better achieve their objectives"
(Ron Young, CEO/CKO Knowledge Associates International)

Definition of Knowledge Management

"Most activities or tasks are not one-time events. Whether

its drilling a well or conducting a transaction at a service station, we do the same things repeatedly. Our philosophy is fairly simple: every time we do something again, we should do it better than the last time".
(Sir John Steely Browne, BP, Harvard Business Review, 1997.)

"The capabilities by which communities within an

organization capture the knowledge that is critical to them, constantly improve it and make it available in the most effective manner to those who need it, so that they can exploit it creatively to add value as a normal part of their work"
(GlaxoSmithKline)

Definition of Knowledge Management

"Knowledge management will deliver outstanding

collaboration and partnership working. It will ensure the region maximizes the value of its information and knowledge assets and it will help its citizens to use their creativity and skills better, leading to improved effectiveness and greater innovation".
(West Midlands Regional Observatory, UK)

"We recognize that our most important asset is people and

their knowledge. We understand Knowledge Management (KM) as the cultivation of an environment within which people are willing to share, learn and collaborate together leading to improvement".
(Care Services Improvement Partnership (CSIP)

Definition of Knowledge Management

the processes that governs the creation, dissemination,

and utilization of knowledge... (Newman, 1992)

...managing the organizations knowledge by creating,

structuring, dissemination and applying it to enhance organizational performance... (OLeary, 1998)

process to acquire, organize, and communicate knowledge

of employees so others may be more effective in their work (Alavi and Leidner,1999)
process to acquire, organize, and communicate Knowledge

(Andriessen, 2004)

KM is all about to
Create capture

Preserve

Transfer

Disseminate

Utilize

Definition of Knowledge Management

Knowledge Management is the explicit and systematic

management of vital knowledge - and its associated processes of creation, organization, diffusion, use and exploitation.
(David Skyrme Associates)
Explicit - Surfacing assumptions; codifying that which is known Systematic - Leaving things to serendipity will not achieve the benefits Vital Knowledge - You need to focus; you don't have unlimited

resources
Processes - Knowledge management is a set of activities with its own

tools and techniques

Definition of Knowledge Management

KM is first and foremost a branch of management, which makes it a social science. Moreover, it is a branch of management that seeks to improve performance in business by enhancing an organizations capacity to learn, innovate, and solve problems. The purpose of KM, then, is to enhance organizational knowledge processing.

People

KM
Process Technology

Knowledge Management is.

a broad concept a branch of management

a social science
a business practice a collection of processes

KM deals with...
combining information processing capability with

human creativity
creation, acquisition, retention, organization, storage,

distribution and use of knowledge and information

strategy, policy and practice at all levels organizational adaptation, survival, and competence

KM involves...
treating the knowledge component of business

activities as an explicit concern of business

sharing intellectual assets connecting an organizations intellectual assets with

positive business results

explicit and systematic management of vital

knowledge

KM seeks to...
help an organization to gain insight and

understanding from its own experience

help organizations generate value from their

intellectual and knowledge-based assets

protect intellectual assets from decay enhance an organizations capacity to learn, innovate,

and solve problems

KM seeks to...
help an organization to gain insight and

understanding from its own experience

help organizations generate value from their

intellectual and knowledge-based assets

protect intellectual assets from decay enhance an organizations capacity to learn, innovate,

and solve problems