HERO MOTOCORPJOB SATISFACTION

Questions
What is job satisfaction? What are some of the benefits of having a

satisfied workforce? What are some of the disadvantages of having a dissatisfied workforce? What causes employees to be satisfied with their jobs?

What is Job Satisfaction?

An employees cognitive and affective evaluation of his or her job
overall specific components pay promotions work tasks coworkers supervisors others??

Why Should Organizations Care?

Organizational Commitment Job Withdrawal
Turnover and retirement intentions

Work Withdrawal
Behaviors to avoid performing ones work tasks Absenteeism and tardiness Missing meetings Long/frequent coffee breaks

Unionization Activity

Organizational Commitment
Definition
An acceptance of organizational goals A willingness to work hard for the organization The desire to stay with the organization

Job Withdrawal
Employee intentions to leave the

organization

Unionization Activity

Strikes, slow-downs, initiation of unionization

Job Descriptive Index (JDI)

Measure of 5 facets of job satisfaction
pay, promotions, coworkers, supervisors, work itself

Pros
Extremely easy to use with all types of respondents
Most commonly used measure of job satisfaction
normative data available from hundreds/thousands of studies

Cons
Shouldnt sum across facets Is there more to job satisfaction than just the 5 facets?

Work Withdrawal
Employee behaviors to avoid work tasks

YOUR JOB IN GENERAL What is your JOB like MOST OF THE TIME? Choose YES if the item describes your JOB, NO if it does not describe your JOB, and ? if you cannot decide.

PLEASANT.............................. BAD......................................

Yes Yes

? ?

No No

IDEAL..............................................
WASTE OF TIME.................................. GOOD........................................... UNDESIRABLE...................................... WORTHWHILE............... WORSE THAN MOST................ ACCEPTABLE.... MAKES ME CONTENT......... INADEQUATE........................... ROTTEN......

Yes
Yes Yes Yes Yes Yes Yes Yes Yes Yes

?
? ? ? ? ? ? ? ? ?

No
No No No No No No No No No

Quick Quiz
The following questions ask about your satisfaction or dissatisfaction with several things. Consider each item carefully and enter the response the best represents your feelings about the item. Dissatisfied The way people drive Telephone service Public transportation 1 1 1 Neutral 2 2 2 Satisfied 3 3 3

8 1/2 by 11 paper
Your telephone number No. 2 pencils The color of stop signs Self-service gas stations

1
1 1 1 1

2
2 2 2 2

3
3 3 3 3

The size of refrigerators

The people you know The highways system

1
1 1

2
2 2

3
3 3

YOUR PAY AND PROMOTIONS What are YOUR PAY AND PROMOTION OPPORTUNITIES like? Circle YES if the item describes your PAY AND PROMOTIONS, NO if the item does not describe your PAY AND PROMOTIONS, and ? if you cannot decide. Choose a response for each item. Pay UNDERPAID......................................................... INCOME ADEQUATE FOR NORMAL EXPENSES........ BARELY LIVE ON INCOME.................................... INCOME PROVIDES LUXURIES.............................. BAD.................................................................... HIGHLY PAID....................................................... Yes Yes Yes Yes Yes Yes ? ? ? ? ? ? ? ? ? ? ? ? No No No No No No No No No No No No

Promotions GOOD OPPORTUNITY FOR ADVANCEMENT.............. Yes PROMOTION ON ABILITY........................................ Yes DEAD-END JOB........................................................Yes GOOD CHANCE FOR PROMOTION............................ Yes UNFAIR PROMOTION POLICY................................... Yes INFREQUENT PROMOTIONS......................................Yes

Hero motoCorp

Total Marks

Questions no.

Causes of satisfaction

1. Good relationship with coworkers 2. Feeling of accomplishment of job 3. Life time stability on job

Causes of dissatisfaction
1. Dont get chance to doing creative thing
2. Very low salary 3. More working hours(12 hours) 4. Attitude of boss towards workers is not good 5. No leave 6. No progress

Work is fun

Any Questions??

THANKS AND REGARDS..