Robin Walters

October 24, 2011

Characteristics: Personality Traits

Emotional Intelligence

Management Types

Extraversion

Extraverts - sociable, affectionate, outgoing and friendly. Introverts less inclined toward social interactions and less positive outlook.

Negative Affectivity

Tendency to experience negative emotions and moods, feel distressed, and be critical of oneself and others.

Agreeableness

Get along with others.

Conscientiousness

Tendency to be careful, scrupulous, and persevering.

Openness to Experience
Original, broad interests, open to a wide range of stimuli, daring and risk taker.

Locus of Control
Internal responsible for their own fate. External outside forces are responsible for what happens to and around them.

Self-Esteem
High self-esteem competent, deserving and capable of handling

most situations.

Low self-esteem poor opinions of themselves, unsure of capabilities, and question ability to succeed at different endeavors.

Achievement

Strong desire to perform challenging tasks well. Meet personal standards for excellence.

Affiliation

Concern about establishing and maintaining good interpersonal relations. Being liked. Surrounded by people who get along with one another.

Power

Extent to which an individual desires to control or influence others.

What is Emotional Intelligence?

The ability to recognize and understand emotions and their impact on behavior and attitudes.

Four elements of Emotional Intelligence

Self Awareness the ability to identify and understand your own emotions. Self Management using your knowledge and understanding of our emotions to control and manage our emotions. Social Awareness the ability to identify and understand the emotions of others. Relationship Management using our understanding of the emotions of others to build relationships.

The ability to understand and mange ones own moods and emotions and the moods and the emotions of other people. Understand how subordinates feel, why they feel that way, and how to manage their feelings to achieve the desired results. Helps managers understand and relate well to other people. Helps to maintain their enthusiasm and confidence and energize subordinates to achieve organizational goals.

 Directors

Driven by the need to control and the need to achieve. Goal oriented and like to be in charge of people and situations.

Socializers

Friendly and enthusiastic who like to be where the action is. Like admiration and compliments. Would rather do lunch with clients than work.

 Relaters

Warm, supportive, and nurturing. Great listeners and loyal employees. Often develop strong network of people.

Thinkers
Analytical, detail-oriented and systematic. Enjoy problem solving and are task oriented. Demonstrate a quick and unique sense of humor.

No single trait is right or wrong for being an effective manager. It is the appropriate balance that makes an effective manager. Emotional intelligence helps managers understand and relate well to other people. It also helps maintain their enthusiasm and confidence and energize subordinates to help the organization attain its goals.
Managers are feeling, thinking human beings that need to remember to act human.

Emotional Intelligence & Emotional Competency. (2011, April 18). Retrieved April 18, 2011 from the World Wide Web: http://webhome.idirect.com/~kehamilt/ipsyeq.html Ferraro, Jack. (2008). The Strategic Project Leader. Boca Raton, FL: Auerbach Publications. Mersino, Anthony. (2007). Emotional Intelligence for Project Managers. New York, NY: AMACOM. Personal Development. (2011, April 18). Wikipedia. Retrieved April 18, 2011 from the World Wide Web: http//en.wikipedia.org/w/index.php?title=Personal_development Segal, Ph.D. J. (September 2010). Emotional Intelligence (EQ): Five Key Skills for Raising Your EQ. Retrieved April 18, 2011 from the World Wide Web: http://helpguide.org/mental/eq5_raising_emotional_intelligenc e.htm