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 There is no

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I
In the team 34
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 There is no limit
to what you can do,
if you don’t care
who gets

the credit.
TEAM SPIRIT
MAKES YOU
MORE SELFISH
OR

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less selfish ? 40
 Why People work
as a team ?

Because
teams achieve

more.
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 Why Teamwork ?

Work hard for others

and the rewards
will come back to you
ten times over.
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 “Happy people
make happy teams
and happy teams get
GREAT results
for organisations”

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 Replaceable ?

dispensable ?
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 Everyone
is responsible
in some way
for the success
of all.
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 Imagine a workplace
where everyone is fully engaged.
Where people eagerly use
their brainpower.
Where teamwork comes naturally.
Where kindness rules.
Imagine the innovative power
of such an organization.
Imagine the sense of mission and
spirit of fun.
Imagine its passion for
serving customers.
Imagine its ability to attract
and retain talent,
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to compete, to thrive. 47
 Imagination
is e v e r y t h i n g.

It is the preview of
life’s coming attractions.

- Albert Einstein
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 Ingredients
for a Successful Team
CLEARLY DEFINED
Team Objectives, Scope,
Roles & Responsibilities,
Key Activities, Key Deliverables,
Critical Success Factors,
Risks, and Boundaries

LEADS TO Cooperative, Committed and

Trusted Climate
IMPLYING
Clear, Effective and
March 25, 2009 Constructive Communication 50
 “A team
is a group of people
who must collaborate
to achieve common goals, and
who assume responsibility
for the functioning and
performance of the group.”

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 Strength of
the chain

Chain is only
as strong
as it’s weakest link
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 Team –
COMMON GOALS
Goals of a team need to be

Clear and Explicit,

Motivating and Challenging,
Tied to rewards

in order for a team to reach

a level of maximum performance.

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 Team –
COMMON OPERATING
PROCEDURES

established systems,
procedures, processes and
norms for addressing the
various issues facing the team,
e.g., procedures to reduce
conflict.
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 Team –
Mutually interacting
and interdependent

Team members must

(6) understand team goals,
(7) be committed to team goals,
(8) demonstrate a willingness
to solve individual and
March 25, 2009 team problems. 55
 Team –
ACCOUNTABILITY AND
RESPONSIBILITY

Each member of a team

must be held responsible
for producing
specific outputs and results.
~ a clear delineation of roles
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and responsibilities. 56
 Team –
ENCOURAGING
OPEN COMMUNICATION
RESULTS IN
ENCOURAGING
COLLECTIVE EFFORTS
LEADING TO
GREATER ABILITY
TO SOLVE THE PROBLEMS
~HIGHER PRODUCTIVITY,
LOWER COSTS,
HIGHER PROFITABLITY
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AND HIGHER AND 57
STILL HIGHER . . .
 Ultimately, it is the greatest journey
when a group of people
can set a shared goal,
setting the bar so high
each strives to be greater than
he perceived possible;
learning the value and rewards of
a hard work ethic,
building close relationships
based on trust; and
giving of yourself so completely
that you become a part of something
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bigger than yourself.
 Nothing great
has ever been accomplished
without enthusiasm.

Regardless of
whether the job is big or small,
give it your best.

– Ralph Waldo Emerson

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