Presentation On

How Brac University can improve the education service providing to students

Presented By Name Zoheb Ahmed Md. Abul Hasnat Ariful Islam Md. Jahidur Rahim Riad Ahmed Saleheen ID 11364023 11164062 11164063 11164035 11164013

Introduction

BRAC University is a private university The university was established by BRAC in 2001 under the Private University Act 1992. BRAC University had its first convocation in January 2006. In 2011, Web metrics ranked this university first among private universities, fourth in Bangladesh and 76th in the Indian subcontinent . World Universities Ranking based on electronic publication, scientific results and international activities.

Background of the Study

Intended to-though better understanding of any phenomenon about which is yet not known. Gain new perspective on things about which much is already known, or to gain more in-depth information that may be difficult to convey quantitatively. tried to find out things to do for providing better educational service to the existing and potential customers of BRAC University.

Service Aspects of Brac University

Brac University have different schools and institute. They are,
BRAC Business School (BBS)
BRAC Development Institute (BDI) BRAC Institute of Languages (BIL) Centre for Gender and Social Transformation (CGST) Institute of Educational Development (IED) Institute of Governance Studies (IGS) James P. Grant School of Public Health (JPGSPH)

School of Engineering and Computer Science (SECS)

School of Law (SoL)

Quality Dimensions

Students Faculty Campus

Library
Transportation & location Lab/computer lab Furniture Utility

Administration
Cafeteria/canteen Course curriculum Playing field Residential hall

Club & forums

Affiliation with foreign universities Scholarship and recognition Academic calendar Medical services

Sampling and Sampling Technique

Existing Brac University Students. Existing Brac University Students Parents. Faculties of Brac & other University. Students from other universities. Consultancy agencies University Administration Parents (Economically Solvent) Higher Secondary Level students. Corporate People who are willing to hire people for their organization. Individual who wants self development courses.

Data Collection

The focus of study is on attitudes and perception and the importance of primary data cannot be over-emphasized. However, secondary data will also be collected to augment the studies. We set some pre selected questions to gather the information and data about our research. By accumulating the collected data we individually analyze each & every question.

Findings & Analysis

We try to analyze each and every data collecting questions what we asked to the sample people. With the analysis our findings of research comes in a shape. Finally we come to a recommendation for our findings.

Q1.What do you think about the universities of Bangladesh?

Parents: Public Universities are good but most of the private universities are very low in quality education. Corporate Person: Most of the universities are having more or less problems. All the universities both public & Private are improving. Students: According to the UGC ranking A Category universities are good. Agency: The number of universities both public and private is increasing. But Public universities are always preferable. Teachers & Administration: Public Universities are good in quality education but private universities are also improving rapidly.

Analysis: Most of the respondents said that public university provides quality education, most of the private university improving their education standards

Q2. How do you assess the Quality of best University in Bangladesh?

Parents: Quality students

Corporate Person: Up to date curriculum, research opportunities, own campus

Students: Information from the surroundings

Agency: Research opportunities & collaboration with foreign universities.

Teachers & Administration: Own Campus, Quality Education system, Research opportunities

Analysis: Here Respondents replied in different ways, some mentioned quality education, some mentioned research facilities and collaboration with foreign institutes.

Q3.What would be the Academic System of the private Universities?

Parents: Follow the guideline of Dhaka University.

Corporate Person: Strictly follow UGC prescriptions. May imitate the DU.
Students: May Follow IBA Agency: May follow North American University Guideline Teachers & Administration: Public University Guideline, UGC Guideline & also internationally reputed university guideline.

Analysis: All the respondents have almost same opinion to follow the UGC Standards, may take DU education system as idol.

Q4.What are the factors of good universities?

Parents: Good Environment, Good Teacher, High Corporate Collaboration, Own Campus. Corporate Person: Internationally qualified Faculty, Up to date Curriculum, Good Administration Students: Good campus, Good Teacher, Good Admin & Good relationship between markets (JOB) University Agency: Faculty, Up to date Curriculum, Participation in international competition. Teachers & Administration: Up to date Curriculum, Quality Faculty, Research Lab

Analysis: Most of the respondents replied that qualified faculty, up to date curriculum, own campus is important.

Q5. Who are the top 3 Universities?

Parents: DU, BUET, IBA Corporate Person: IBA, DU, NSU Students: DU, IBA, BRACU Agency: DU, IBA, BUET Teachers & Administration: IBA, BUET, DU Analysis: BUET, IBA, DU

Q6. Would you please compare top 3 Universities?

Parents: BUET is the best of PU because of no political involvement, good residential facilities, quality education. But NSU is costly and DU has session jam. Corporate: All are well known universities, but student will get chance to entry in job market according to their merit. Students: Students first choice is DU, then BUET, but NSU is the first preference of Private Universities. Agency: meritorious student will get advantages, but yes, good universities have some brand value.

Teachers & Admin: BUET & DU are good university with their education system.

Analysis: most of respondents placed BUET & DU as top university, NSU is good but costly.

Q7. How Brac University can get those University factors?

Parents: Should follow best university curriculum.

Corporate: They can follow UGS prescribed rules & regulation.

Students: University should follow foreign university curriculum, because we are following North American curriculum. Agency: Authority may change the curriculum by doing research. Teachers & Admin: According to student need university should focus the change.

Analysis: More or less respondents said authority may focus on curriculum according to UGC prescribed rules & regulation.

Q8. Please rate the top universities as their quality?

Parents: BUET- 10/10, NSU-9/10, BUET-8/10. Corporate: BUET- 10/10, DU-9/10, NSU-8/10. Students: BUET- 10/10, NSU-9/10, DU-10/10. Agency: BUET- 10/10, NSU-10/10, BUET-10/10. Teachers & Admin: BUET- 10/10, NSU-9/10, DU-10/10.

Analysis: Most of respondents rated BUET as 10/10.

Q9. What do you want from a good university? Parents: Experienced teachers, own campus, residential facility Corporate: Quality graduates, researched based education. Students: Own campus, lab, library, and good teachers.

Agency: International collaboration, participation in different programs, quality graduates.

Teachers & Admin: Quality education, experienced teachers.

Analysis: All respondents said some factors like own campus, experienced faculties, lab, library, int. collaboration are expected from good university.

Q10. How do you assure the Quality of Course Designing?

Parents: Course design should like real life based.

Corporate: Corporate culture study should involve in course design, this

will help them.

Students: Course design will help student when they entry in job market.

Agency: Course design should design according to real life & job market

based.

Teachers & Admin: Course design should be made like student gets dept

knowledge about the specific subject.

Analysis: Course design should be real life based which help to get department knowledge of the study& help in job life.

Q11. How the Students Admission procedure and Grading System would be?
Parents: Current system of admission system must be changed, should follow the pattern

of GMAT, GRE, and Sat examination questions. Same equivalent grading system both in Public and Private.
Corporate Person: Admission should be over very competitive exam with written, 1 st

interview, 2nd interview. Grading system should be as UGC prescription

Students - The admission procedure should be analytical and the grading system should

follow the common system

Agency: The admission procedure should be internationally standardized. And grading

system must equivalent with the modern world.

Teachers & Administrations: Question pattern is different which is not related with

subject. Standard should strictly maintain.

Analysis: Each and every one has advised for changing admission procedure as well as grading system. They all informed us that the current system is not appropriate to evaluate a student though admission and grading system.

Q12. What would be the Scholarship Offering to Students?

Parents: The first five places should be eligible for scholarship.

Corporate Person: To good result & real poor student

Students: On the basis of overall merit and current result Agency: As per UGC standard and Universities should follow the UGC approved scholarship procedure. Teachers & Administrations: Should avoid emotional attachment, should follow the quota system to make list for scholarship program.

Analysis: Her we find that different people have different opinion about scholarship process. Someone focus on merit and someone focus on financial condition.

Q13. What are the Recruitment Policies and Process for the Teachers?

Parents: Should change the traditional recruitment system in public university or private university and add some qualification other than the academic background like motivational power, study system, personality, leadership quality. Corporate Person: Inter university joint committee can recruit the teacher with transparent process Students: Experienced and skilled teachers also higher educated teachers should be hired Agency: As per UGC strict rule no compromise Teachers & Administrations - Should avoid lobbing, Should have PHD and should have at least Masters Degree for Lecturer.

Analysis In this we question we found different answers. Some person said about to change the procedure, some advised to follow UGC standard. And some one suggests avoiding lobbing or any kind of corruption.

Q14. What would be the Student Evaluation System?

Parents: As usual

Corporate Person: Very strict and analytical.

Students: Results, the skill of presentation and analytical skill Agency: According presence, Class participation, inter communicatively & exam result

Teachers & Administration: Attitude, attendance, performance and off course though exam.

Analysis Evaluation should be multi dimensional not alone with the examination mark rating evaluation.

Q15. What would be the Research Facilities for the Teachers and Students?

Parents- Should increase Corporate Person Plenty of research facility should be provided for student as well as teacher Students Universities can arrange research fair for teachers and students. Agency Sufficient LAB, Instructors & budget. Teachers & Administration - Budget should be increase for research purpose in each and every university which is very poor at this moment.

Analysis In this question each and every participants said that we should increase our budget as well as enrich our lab facilities in order to get better education service.

Q16. How the Students Associations, Co-curricular and Extracurricular Activities will be performing?

Parents: There should be very cordial responsible interaction Corporate people: There should be very structured coordination among everything Students: Teacher Direct interaction, out of class in sessions seminars and hangout programs Agency: Good healthy seminar and session can educate both student and teachers Teachers & Administration: Student should be more attentive about their relationship to university with different Analysis: There must be a good environment for the students activities and live extracurricular actions to be the leading university.

Q17. How Management, Faculty Members and Students Interact?

Parents: As traditional systems are running in the universities, it should be more friendly relationship about this matter to get positive environment in the universities. Corporate people: The interaction should be sound and clear. Everyone should be equal participated. Students: Through opening clubs, arranging workshops and fairs. Agency: Direct interaction, out of class in sessions seminars and hangout programs Teachers & Administration: Teacher is the main focus. Management will provide facilities for teachers. And environment should be friendly.

Analysis: Good and interactive relationship is needed for a good comprehensive university

Q18. How about the International Collaboration of the University?

Parents: Should increased

Corporate people: This is very much important for knowledge enhancement. At least North America and UK universities should be in touch

Students: The demand of universities for foreign students should increase Agency: International university collaboration is must for this time without that a university cant have good quality and resources

Teachers & Administration: If we follow unique education system which will helpful for international collaboration system. Analysis: From all point of views the international collaboration is must to be a good leading university in the country.

Q19. What would be Infrastructural Support?

Parents: UGC should take more vigilant approach to cope up about this matter with the help of government. Corporate people: Big & own campus is must. Students: Now a days the main support is the large campus and highly developed labs. Agency: Large campus, Good location, Hi-tech facilities.

Teachers & Administration: Research facilities must be increase and should increase the budget.
Analysis: A large self owned campus with all types of educational, technological and entertainment providing facilities is must for a leading university

Q20. What Brac University can provide not provided by anyone?

Parents: New courses provide Corporate people: Extraordinary foreign educational alliance for student & teachers. Students: Brac University can provide residential facilities like public universities.

Agency: Can be the American & European international recognized professional courses provider in Bangladesh.
Teachers & Administration: New joint venture courses and programs can be introduced through national & international

Analysis: Brac University can provide some service what is very new and effective to attract people of emerging market as well as sustain in the existing competitive market.

Specific Findings
We find out that BRACU need to be concentrate in some specific factors for the development.
Campus Teacher

Lab
Research facilities International collaborations Marketability Sustainably

Limitation of the study

The main constraint of the study was inadequate access to information. Due to time limitations, many of the aspects are not discussed in the present report. Every organization has their own secrecy that is not revealed to others. While collecting data i.e. interviewing the employees, they did not disclose much information for the sake of the confidentiality of the organization. The sample size may not represent the total population. Due to political unrest situation our entire activities hampered heavily.

Recommendations

Build UGC prescribed campus in a good location with all modern hi-tech facilities Recruit teacher with more standardized package Introduce more & wide range research facilities Have more international collaboration Introduce more marketing force for growth of the university For entire sustainability take more realistic initiatives

Thank You