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A Joint Venture of London Health Sciences Centre and St. Josephs Health Care London
Objectives
LPTP to OLA
1974 -Laboratory Proficiency Testing Program (LPTP) 1992-1994- Laboratory Review Quality Improvement Model 2000- Quality Management ProgramLaboratory Services (QMP-LS) Ontario Laboratory Accreditation (OLA)
for all Ontario laboratories Peer accreditation Based on a process approach Review of policies and processes Standards of practice
9000; ISO 17025; ISO 15189 NCCLS- A Quality System Model for Health Care Ontario Law Generally accepted standards of laboratory practice
leadership Involves and empowers staff Staff will clearly understand their responsibilities Ensures consistency Focuses on root cause of problems
Stated Simply:
Say what you do (document) Do what you say Standardize, standardize, standardize Measure and monitor those things that are important to your customer Focus on the process Assess
Path of Workflow
Process Control
Documents/Records Occurrence Mgmt Internal Assessment Process Improvement Service and Satisfaction Facilities and Safety Quality system essentials apply to all operations in the path of workflow
Information Management
Quality Coordinator Discipline Task Teams Quality Team Policies drafted GAP analysis Mapping Processes Quality Manual Communication/Education/Training Audit Accreditation
Accreditation Process
Institution
Meet Essential Requirements (614) Meet Good Practice Recommendations (66) Submit Quality Manual
QMPLS
Review Quality Manual Appoint Accreditation Team
Accreditation Team
Summary
Need an organized plan to implement QMS Use OLA requirements to develop QMS Develop Quality Manual addressing QSE Operationalize Quality Manual Prepare for accreditation assessment visit
Additional Information
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