Chee Seng, Leow, 017 308 4863 drleowcs32@gmail.

com
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Background of the Speaker

Background Certified Professional Trainer PSMB Organisation

Certified International Micro Expression Association Trainer

Panel Editor of Body Language Journal (www.bljournal.us) Panel Editor ISSN 2319-6203 Asian Productivity Organization Research Fellow Health Expert Panel Honorary Treasurer Consultant Fellow

IMEXA (Registration No: CHE-UK 1203)

Body Language Journal, US

SRM-IMT Journal of Business and Management Research APO, Japan Human Behaviour Academy, UK OH! Health Institute of Marketing Malaysia Putra Business School

Adjunct Professor
Founder

HELP University
SR-Asia
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We Lost Ourselves due to.

Assumption
Perception Ego Follower Senses Superiority Subjective Self-Deception
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Western HEARTS ..
Heart is not only the pumping organs. The role of the heart is to pump oxygen-rich blood to

every living cell in the body (Mayo Clinic, 2012).

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Eastern Heart
HEART is the .. Seed of consciousness Seed of compassion Seed of determination Seed of contemperation Seed of mindfulness
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Gift within Us
Physical sense perception
Aristotle's Theory of Perception when an animal

perceives an object, the sense organ (in the case of visual perception, the eye) takes on or actually becomes like the form of the object it is perceiving.
Problem of Mental Images Problem of consciousness and other minds

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Gift within Us
Minds eye
the human ability for visualization, i.e., for the

experiencing of visual mental imagery; in other words, one's ability to see" things with the mind.
Daniel Dennet (cognitive psychologist) critiqued on the

concept with content and consciousness.

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Employees Fundamental of the Company

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We Are using OLD PARADOX to govern the FUTURE BUSINESS

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JOB INVOLVEMENT
It is the degree to which employees immerse

themselves in their jobs, invest time and energy in them and consider work as central part of their overall lives. Such employees tend to be high performers and seldom tardy and get absent.

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ORGANIZATIONAL COMMITMENT
It is an attitude about employees commitment to the

organization It is the process by which an employee identify with the organization and want to maintain membership with the organization Feeling of self-belonging.

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Attitudes Valued by Employers

Attitudes sought by employers Self-motivation Openness to change Team spirit Health consciousness Appreciation of coworker diversity Honesty

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Total Person Insight

We dont need more money, we dont need greater success or fame, we dont need the perfect body or even the perfect materight now, at this very moment, we have a mind, which is all the basic equipment we need to achieve complete happiness.
His Holiness the Dalai Lama and Howard C. Cutler Coauthors, The Art of Happiness

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Do you need a change?

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Changing Your Attitudes

Attitudes are hard to change
Knowing how to change attitudes in yourself and

others can be essential to effective interpersonal relations Steps: 1. Be aware of your attitudes 2. Do not harbor negative thoughts 3. Keep an open mind

Changing Your Own Attitude

Attitudes that help achieve positive results: Choose happiness Embrace optimism Think for yourself Keep an open mind

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Choose Happiness
Happiness is the state of mind that permits us to live life enthusiastically
Happy people
more sociable flexible creative

Unhappy people
self-focused socially withdrawn antagonistic

Energy builder and key to overcoming adversity and reaching goals

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How is the volume?

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Embrace Optimism()
Optimistic thoughts give rise to good moods, which

help develop positive attitudes Optimists are more likely to bounce back after a disappointment Focus on success rather than failure

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Think for Yourself

Need for acceptance by

group can lead to group think Two groups in the workplace

Personal relationships Professional relationship

Overlap can cause

confusion Evaluate situations based on your values!

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Keep an Open Mind

Our attitudes may persist in the

face of overwhelming evidence to the contrary Learn to consider other points of view and gently question your beliefs Expose yourself to experiences and information beyond what you have been socialized to believe
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Organizational Efforts
Organizations realize employees attitudes

and performance cannot be separated. Salaries and benefits traditional rewards Today, workers want Respect - Interesting work - Recognition - Skill development - Workers expect competitive pay

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Transform Yourselves to be Ideal Employees

Dependability Honesty & Integrity

Positive, Proactive Attitude

Willing to Work Uses Down Time Productively

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Dependability

Always Follows Directions Consistently Accurate Works Independently Gets Along with peers, management, and clients Good Grooming and Hygiene Always On Time to work and back from breaks. Good Attendance - Does not take off all their sick time just because they have it Cooperative, but asks good questions Upbeat and Proactive Attitude Team Player
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Honesty and Integrity

This is more than just telling the truth. It includes doing your best work for your work team,

your company and your boss.

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Examples of dishonesty and lack of integrity

Working more slowly than the standard pace.
Having co-workers clock in for them when late. This is

usually illegal as well. Pilfering work-related supplies and equipment. Extended breaks and rest room visits. Completing personal tasks on the job, using company equipment and supplies, including the telephone and Internet.

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POSITIVE, PROACTIVE ATTITUDE

Good Attitudes Smiles Good posture Pleasant tone of voice Complaining through proper channels, while offering ideas for improvement. Respect and courtesy Managing conflict and anger Good job performance Interested in others
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POSITIVE, PROACTIVE ATTITUDE

Bad Attitudes: Blank facial expression or a frown Slumping in chairs, leaning on walls Sarcasm, unmodulated voice, mumbling Complaining on the work floor Trash talking about the company to coworkers; enabling bad attitudes among others Displaying anger inappropriately Substandard job performance Ignoring people at work
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WILLING TO WORK
You show your willingness to work with these qualities: Ability and Desire to Communicate- Organizing and present your thoughts clearly. Intelligence- Showing common sense and the ability and desire to learn. Self-Confidence - Showing assertiveness and initiative. Accepting Responsibility - Takes on new challenges, admits mistakes and fixes them. Leadership - Being a good example, taking charge. High Energy Level. Imagination. Flexibility - Adaptable, accepts changes. Gets along with others. Handles Conflict Sets and Achieves Goals - Continuous improvement. Has personal direction, Occupational Skills - Able to do the job and accept new training.

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New Trend of Good Employees

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Understand your role as human! Believe in Faith

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Accept the self role It is the task given by our creator

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Connect Yourself with heart!

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Essential Skills that MIGHT HELP

Understand Human HEART And Soul Through Nonverbal Communication

. BACK TO NATURE
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Get Ready with the skills

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Reading The Face

The Seven Basic

Human Emotions

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Fear
Eyebrow up Eyes wide

Lips stretched

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Sadness
Lip corners pull

down Eyes squinted Upper eyelids droopy

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Disgust
Scrunched nose, Raised check, Raised upper lips

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Happiness

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Surprise
Eyebrows up Eyes Wide Mouth open briefly

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Contempt
Asymmetric One lip corner pulled

back and in

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Angry
Eyebrows down Lips narrowed and

pulled in tight.

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