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QC tools
Seven QC Tools
Scatter Diagram
Stratification
Histogram
Check Sheet
Sl.No
1 2 3
Tools
Check Sheet / Data Sheet Pareto Daigram Cause & Effect Diagram Graph & Control Chart Histogram Stratification Scatter Diagram
Function
To Collect the data in a simple manner and to prevent omitting the checks To pick up the important few problems from the trivial many. To reorganise the factors (causes)which are influencing the problem Presentation of data in a pictorial form for better understanding and see if the process is under stable conditions. To see the distribution pattern compared against the standard values. To segregate data according to contributing sources.(Suppliers,machines,operators etc) To see relation between two sets of data
5 6 7
Check Sheet
Solder Bath Temperature
Checked by : Raised by : Take reading of temperature nearest to degree. Time Temp (0C) Time Temp (0C) 0800 60 1300 61 0900 62 1400 58 1000 59 1500 63 1100 58 1600 63 1200 59 1700 59 Note : Power failure from 12.00 to 12.15 Hours
Specification
8.300
1 2 4 6 9 11 8 7 3 2 1 1
Specification
55
Date :
Section : Inspectors name :
Lot no :
Order no :
Checks
II
Subtotal
17 11
IIII
IIII
26 3 5
62 42
D 1 2
From the location matrix it is clear that most of the blow holes
1 A 2
oo ox x
ooo xx
ooo xxx
xx oo xx
oo xxxx oo
oo
xxx
1 B 2
oo
xx
xx
o Damage
subjective opinion.
Measurement understandable to all.
Pareto Diagram
No of Components
250 200
156 85.28 91.53 96.75 100
100
150
105
60
50.98
100 50
40 20
20 16 9
Types of Defects
% Cumulative
80
Fill out the tally sheet and calculate the totals (Example-1)
Make the pareto diagram data sheet listing the items,their individual totals,cumulative totals,percentages of overall total, and cumulative percentages (Example-2)
Tally
Total
10 42 6 104 4 20 14 200
100 91 93
100
73 52
80 70 60 50
104 42 20 10
A
40 30 20
6
C
4
E
14
Others
10 0
Cumulative Percentage
No of Defective Units
180
83
88
90
Characteristics
Material
Method
Level 1 Cause
Characteristics
Main Cause
Main Cause
Above diagram depicts the basic format of Cause and Effect diagram. There is a hierarchical relationship of the effect to the main causes and their subsequent relationship to the subcauses.
quality characteristics.
Record any necessary information.
Spirit
Encouragement
Pride Fighting spirit
Devotion Calmness
Composure
Depth
Information Theory Planning Rules Common sense Study of opponent Analysis
Observation
Teamwork
Function
Model
Strategy
Technique
MACHINE
New operator
Importance not know to operator Hole location not taken during assembly No Poka yoke In adequate Fixture design
Valve Plate Projecting out of cyl.head in 94 dia cylinder head assembly WHY?
Hole position shifted
In adequate design
METHOD
MATERIAL
Improper blanking
Points to remembered.
Once Cause & Effect diagram is made check for its
completeness if required reviewed from the experts. A good Cause & Effect diagram gives an excellent understanding of a complex problem in a simple way. Cause & Effect diagram is not an answer of the problem. Main cause to be found out by collecting data or on collective experience. Less educated persons and with poor knowledge about process can be benefited by this.
What is Graph :
Graph is a pictorial representation of data which is easily
Types of Graphs :
Line graph Bar chart / graph Pie chart or Circle graph Radar chart Compound graphs - bar and line Gantt chart
Line Graph :
709 700
Qty Produced
662
550 376 275 250 Jan'03 Feb Mar Month Apr May June 273
400
330
Production details
Sundaram - Clayton Ltd
6.3 4
Hrs
5 4 3 2 1 0 Jan'01 Feb'01
3.4
4 3
Mar'01
Apr'01
May'01
Jun'01
Electrical - 332 Tags removed - 325 Damage & Broken - 340 Tags removed - 334
Missing - 385 Tags removed - 380 Loose - 393 Tags removed - 390
Radar chart
Plant performance : 2001-2002
unit1
100% 100%
50%
unit5
0.85 0%
unit2
80%
unit4
60%
unit3
90%
Frequency Hours
Apr'01
May'01
Jun'01
Gantt chart
T PM MA S T ER PL A N
Y E AR 1 9 98
OV N T OC
1 9 99
R MA Y MA OV N T OC G U A N JA FEB PR A N JU EC D SEP L JU
2 0 00
R MA Y MA OV N T OC G U A N JA FEB PR A N JU EC D SEP L JU
2 0 03
R MA Y MA OV N T OC G U A N JA FEB PR A N JU EC D SEP L JU
2 0 04
R MA Y MA OV N OV N T OC G U A N JA FEB PR A N JU EC D EC D SEP SEP L JU
STA G E De c la ra tio n of T PM by M D T PM ins t ruc to r's c o urs e tr a ining in J IPM C om p a ny w ide 1 S, 2 S A c tiv ity T PM a w a r e ne s s pr ogra m to c ov e r a ll e m p loy e e s Se le c t M o de l m a c hine s a nd im pl e m e nt T PM TP M Kic k -o ff by M D
I n tro d u c ti o n s tag e
I mp l e me n ta ti o n s tag e
F u l l s ta g e d e ve l o p me n t
N JA
Le ve l 1 t ra i n i ng Le v el 2 t ra i n i ng
S e l ec t 4 m ac hi n es o ne f rom ea c h u n i t
Le v el 3 t ra i n i ng
F o r A ra n k m ac h i n e s - 10 m ac hi n es S t e p 1 , 2, 3 Ste p 4 Ho ri zo nt a l rep l i c at i o n a s i n A ra n k m ac hi n es
F o r B ra n k m ac h i n e s - 10 m ac hi n es S t e p 1 , 2, 3 Ste p 4 Ho H ori ri zo zont na t al l rep repl li c cat i ai t io on na assi in nB B ra rannkkm mac achi hinnes es
F o r A ra n k m ac h i n e s - 10 m ac hi n es E l i mi n at e sc rap S u st a i n ze ro sc rap
Ho ri zo nt a l rep l i c at i o n a s i n A ra n k m ac hi n es
F o r B ra n k m ac h i n e s - 10 m ac hi n es E l i mi n at e sc rap S u st a i n ze ro sc rap Ho H ori ri zo zont na t al l rep repl li c cat i ai t io on na assi in nB B ra ran nkkm mac achi hin nes es F o r A ra n k m ac h i n e s - 10 m ac hi n es I mp ro ve OE E t o 8 5 % Ho ri zo nt a l rep l i c at i o n a s i n A ra n k m ac hi n es
F o r B ra n k m ac h i n e s - 10 m ac hi n es I mp ro ve OE E t o 8 5 % Ho H ori ri zo zont na t al l rep repl li c cat i ai t io on na assi in nB B ra ran nkkm m ac achi hin nes es
F or A ra nk m ac hi n es - 10 m ac hi n es Eli m i na t e b re ak do wn S us t ai n ze ro b re ak do wn b y i nt ro du c i ng T BM H ri ori zo li c io n t in ra ac es Ho zo ntn atlal rerep pl ic ata i on aa ss in AAra nn kk mm ac hihi nn es F or B ra nk m ac hi n es - 10 m ac hi n es Eli m i na t e b re ak do wn S us t ai n ze ro b re ak do wn b y i nt ro du c i ng T BM H ri ori zont nat lal li cat a io n t in ra mac ac es Ho zo rerep pl ic i on aa ss in BBra nn kk m hihi nn es
IN ITIA L FL OW C ON TR O L O FFIC E T PM S AF ETY & H Y GIE N E AC TIVIT Y P LAN ED UC A TIO N & TR AIN IN G A C TIVIT Y P LAN PR EL IM INA R Y AU D IT FI NA L AU D IT
R MA R MA R MA
R MA R MA R MA
Y MA
OV N
Y MA
OV N
Y MA
OV N
OV N
OV N
OV N
Y MA
Y MA
Y MA
T OC
T OC
T OC
T OC
T OC
T OC
G U A
G U A
LEGEND
1 9 98
1 9 99
2 0 00
2 0 01
2 0 02
2 0 03
2 0 04
PLANNED FINISH
G U A
G U A
G U A
G U A
N JA
FEB
PR A
N JU
EC D
N JA
FEB
PR A
N JU
EC D
N JA
FEB
PR A
N JU
N JA
FEB
PR A
N JU
EC D
N JA
FEB
PR A
N JU
EC D
N JA
FEB
PR A
N JU
EC D
SEP
SEP
SEP
SEP
SEP
L JU
L JU
L JU
L JU
L JU
L JU
Y E AR
T OC
n
Calculate x
x = x1 + x2 ++ xk
k
k - Number of subgroups
Calculate R
R = Rx1 + Rx2 ++ Rn k
UCL = x - A2R
LCL = D3R
Readings
52.039
1 1 1 1 1 1
0.005
Run
Sundaram - Clayton Ltd
Histogram
40 34 38 35 30
25
20
15 9 9.9
10 4 0 0 4
What is Histogram :
Histogram is a graphical representation of a frequency distribution which is a summary of variation in a product or process.
Graph to Determine K
20 18 16 14
104.6 - ///
104.7 - //
Sundaram - Clayton Ltd
Examples of Histogram :
20 16 15 10 5 5 0 104.1 104.2 104.3 104.4 104.5 104.6 104.7 in mm 2 3 2 12 10
Interpretation of Histogram
Minimum Limit
1
Maximum Limit
Minimum Limit
4
Maximum Limit
6 3
Types of Histogram :
a) General type
b) Comb type
Types of Histogram :
e) Plateau type
f) Twinpeak type
g) Isolatedpeak type
Uses of Histogram :
To know the pattern of variation.
To assess states of control To assess conformance to specifications To assess spread or variation with reference to specification. To assess process capability.
Stratification
Quality Defective (Nos)
50 40 30 20 10 0
A B C D E
48%
16%
18% 12% 6%
Types of Defect
What is Stratification :
Stratification is the process of separation of data into
Types of Stratification :
Material Based :
48%
50 40
Defective %
30 20 10 0
A B C
16 %
15%
Supplier
Types of Stratification :
Quality Based :
Quality Defective(Nos)
50 40 30 20 10 0
A B C D C
48%
16%
18% 12% 6%
Type of Defect
Types of Stratification :
Worker Based :
30
No of Defective
25 20 15 10 5 0
A
22%
5%
3%
B C
Worker
Defective Assemblies
Sundaram - Clayton Ltd
Types of Stratification :
Machine Based :
100 90 80 70 60 50 40 30 20 10 0
Production %
57% 43%
Machine
Types of Stratification :
Processing Based :
Power Consumption %
50 40
32%
30 20
25% 12%
26%
10 0
A B C
5%
D E
Process Area
Scatter Diagram
4.5 4.4
4.3 4.2 4.1 4 3.9 3.8 3.7 3.6 3.5 3.4 100 150 200 250 300 350 400 450 500 550 600 650
The measurement scales generally increase as you move up the vertical axis and to the right on the horizontal axis.
4.5 4.4 4.3 4.2 4.1 4.0 3.9 3.8 3.7 3.6 3.5 150 200 250 300 350 400 450 500 550 600 650 * Looking for relationships not cause & effect Dependent variable (effect)
n = 30
y 6 4 2 0 0 2 4
r = 0.9
y
6 4
n = 30
r = 0.6
y 6 4 2 0
n = 30
r = 0.0
2
0 6 x 0 2 4 6 x
Positive Correlation
No Correlation
n = 30
y 6 4 2 0 0 2 4
r = 0.9
y 6 4 2 0 6 x 0
n = 30
r = 0.6
Negative Correlation