Introduction of BMC PATROL

Agenda
What is PATROL? BMC Solution Overview Infrastructure Monitoring Why BMC PATROL is the best? Q & A

What is PATROL?

PATROL Architecture
PATROL is a truly Console-Agent base architecture. It consists of 3 components:

Sun Solaris, E10k

1. PATROL Central (Windows and Web edition) 2. PATROL Agent 3. PATROL Knowledge Module

Agent

KM

AIX, Sybase

TCP/UDP

Agent

KM

KM PATROL Central (Windows and Web edition)

WinNT, MQ

Agent

KM

Major Components
PATROL Central
PATROL Central
Real-time event data
Advanced Graphing Features Alerts

Allows an administrators to act upon events Customizable views Query agents Run commands Customize agents

Major Components

Knowledge Modules
Server/Host
Application KM Middleware KM Database KM Operating System KM Storage KM Hardware KM

PATROL Knowledge Modules(KM)

Provides instructions for the PATROL Agent to:
Discover Monitor Detect events Take corrective actions Notify

Extensible to support inhouse applications

Major Components

PATROL Agent
Server/Host
Application KM
PATROL Agent

The PATROL Agent

Intelligent, Autonomous agent receives instructions from KMs Discovers applications and objects Automatically monitors parameters and statistics Detects events Aggregates information Initiates corrective action Notifies administrators

Middleware KM Database KM Operating System KM Storage KM Hardware KM

PATROL Overview: What it is

PATROL Integration for
PATROL Central and BMC EM

The PATROL Agent (continued):

Server/Host

SNMP PATROL API API

Local Repository

Intelligent proactive and automatically fix problems or send notifications Autonomous requires no permanent connection Scalable patented scalable architecture

PATROL Agent

Application KM Middleware KM Database KM Operating System KM Storage KM Hardware KM

Local Repository PATROL API Interface SNMP API Interface

One-stop shopping management solution for hosting customers

Gather
Back Office (Server, DB, Apps) Front Office & Exchanges Web Network Middleware Storage

Analyze

Act

Oracle DB, DB/2, SQL Server, Informix, Sybase, CA-Ingres, SAP R/3, Oracle ERP, PeopleSoft, Baan, JD Edwards, Domino, Exchange UNIX, NT/2000, AIX, OS/390, Linux, Netware, AS/400
Siebel, Ariba Buyer, SAP BW & APO, Broadvision, mySAP.com IIS, Apache, NES, MS Site Server, IBM WebSphere, Sun iPlanet, BEA WebLogic, Nokia WAP, Checkpoint, Cisco PIX, Axent Network Performance Patrol Dashboard, Network Flow Analysis Patrol Visualis Tuxedo, MQ Series Sun StorEdge T3, StorageWorks, IBM ESS, Brocade Silkworm, McDATA Director, EMC Symmetrix, CLARiiON, Veritas

How Patrol help to manage ALL Technology Layers ?

Proactively Monitor, Measure, Tune, Perform Diagnosis

Centralized Console to manage your environment

Patrol for Unix & MS Win2k

Multi-Thresholds & Auto-recovery action: capture problem snapshot

Patrol for Unix & MS Win2k

Mission-critical Processes Monitoring

Patrol for Unix & MS Win2k

System & Application Log Monitoring (Text Log)

Heterogeneous Database Management

Multi-Line Graphs

Parameter History

Availability Parameters to Demo

BlockerProcs ConnectionsAvailable ErrorLogUpdates
BkupErrorLogUpdates ErrorLogUpdates

NumBlockedProcs Process status

ASE Server Backup Server

Capacity Parameters to Demo

ConnectionsRemaining LocksRemaining

Performance Parameters to Demo

CpuBusy CpuIoBusy LongRunningTrans ResponseExecTime ResponseSqlTime

Top 10 Parameters
Parameter
1. ASE_Status 2. BlockerProcs 3. ErrorLogUpdates 4. ConnectionsRemaining 5. LocksRemaining 6. DatabaseSpaceFreeMB 7. LogSpaceFreeMB 8. CpuBusy 9. LongRunningTrans 10. ResposeSqlTime

Meaning
Status of ASE Server Detects processes blocking others Monitors strings in errorlog Tracks the number of remaining connections Tracks the number of remaining locks Amount of database space available Amount of free transaction log space Monitors the percentage of time that the SQL Server was busy Detects transactions running longer than configured time period Amount of time that it takes the SQL Server to execute a sample query

HTML Reporting

HTML Reporting Index

Index shows summary of all ASE servers set up for HTML reporting

Why BMC Patrol is the best?

 Heterogeneous Management

3 Key points to remember Today

Centralize control and Proactively manage for multiple platforms and multiple versions of OS & Oracle database

Not only a Monitoring solution

Improve User Satisfaction
Slow response time, CPU hogs, DB deadlock, insufficient space for DB to grow, long running SQL, reach cursor limit e.t.c. Easy Correlation which help to pin-point performance bottleneck Also provide Advisor for optimize DB performance

Improve Server & Database Performance

Provide Trend Analysis

Evaluate trends in object usage to identify Hot objects and avoid storage problem Make Storage recommendation to reduce disk fragmentation, and hence I/O

Ease-of-use, quick to implement and extensible

THANK YOU

Questions?