CHAPTER FOUR: SELF MANAGEMENT

By: Ummi Kalsum Binti Hassian

TIME MANAGEMENT

Refers to planning and using the hours and minutes of a workday in the most effective and efficient manner possible to complete specific assignments, tasks or goals Time management is the art of arranging, organizing, scheduling, and budgeting ones time for the purpose of generating more effective work and productivity. Successful time management helps us to increase productivity, attain our goals, lead a balanced life, reduce stress and to gain more leisure time. Time is life; to waste your time is to waste your life

By: Ummi Kalsum Binti Hassian

By: Ummi Kalsum Binti Hassian

THINGS ABOUT TIME MANAGEMENT

Get organized and analyze how you spend your time It helps to focus on doing the right things (effectiveness) and do things right (efficiency) Determination of goals and priorities How well you utilize the time There is always enough time to do important things To manage time successfully, you must have good habits

Successful time utilization = Systematic time planning + Positive action against time wasters
By: Ummi Kalsum Binti Hassian

IMPORTANT VS URGENT

By: Ummi Kalsum Binti Hassian

Urgent & Important (fire fighting) these are the everyday priorities, things that have either come up urgently or important things that you didnt get to until they became urgent. Urgent & Not Important (distraction) these are the easiest things to move on to once the fire fighting is done, but hardly the most productive. Not Urgent But Important (quality time aka fire prevention) the things that are important. Part of your strategic vision. The kind of things that you have left a positive mark Not Urgent, Not Important (time wasting) A the guy in the office who seems to spend time arranging his desk rather than doing any work By: Ummi Kalsum Binti Hassian

When something is urgent, you rush to do it. When something is important, you prioritize it. In our everyday lives, we are forced to manage urgency and importance simultaneously. Especially in the creative environment, important projects require time and mental loyalty to complete. The "urgent" matters that arise with clients and general life management threaten to interfere with our long-term objectives.

By: Ummi Kalsum Binti Hassian

5 WAYS TO STAY FOCUSED ON THE IMPORTANT

Set 3 Most Important Tasks (MITs) for the day
Focus on providing value How much you value the task Think long term First things first Have a clear vision
By: Ummi Kalsum Binti Hassian

PRIORITIZING

To determine the priority of the tasks; ask yourself: How important is this task When is the deadline? What will happen if this task isnt completed? Do I need input from others to complete this task? Can the task be broken down into manageable chunks? How much will it take to complete this task
By: Ummi Kalsum Binti Hassian

TIME MANAGEMENT TECHNIQUES

Get organized

Disorganization can be a major time waster and lead to inefficiency, thereby reducing productivity and increasing costs

Analyze how you spend your time

Prioritize your to do list

Keep a written record of what you do and how much time is used so you can determine whether you are using your time effectively

Create your to do list Without prioritizing, you may work very hard but you wont achieve the necessary result

By: Ummi Kalsum Binti Hassian

Develop a workable schedule

Develop a schedule and take this as your action plan

Control large project

Watch out for time wasters Stop procrastinating

Identify your input and your expected output

Visitors, phone calls, leaving your workstation, daydreaming, e-mail & internet, misplaced items and false starts

Your delaying your actions

By: Ummi Kalsum Binti Hassian

STRESS MANAGEMENT
is an emotional and/or physical reaction to environmental activities and events Stressors situations in which people feel anxiety, tension, and pressure How people react to stressors depends on:
Stress

the circumstances each persons physical and psychological characteristics

By: Ummi Kalsum Binti Hassian

THE POSITIVE SIDE OF STRESS

Some

stress helps improve performance by challenging and motivating us Many people perform best under some pressure.

By: Ummi Kalsum Binti Hassian

PROBLEMS ASSOCIATED WITH TOO MUCH STRESS

Too

much stress affects: Personal health Morale Productivity Organizational efficiency Absenteeism Medical costs Profitability Stress also causes many physical illnesses

By: Ummi Kalsum Binti Hassian

CAUSES OF STRESS

Personality type

Organizational climate

Management behavior

Degree of job satisfaction

By: Ummi Kalsum Binti Hassian

SIGNS OF STRESS
Bring them back to reality Irritableness Easily feel annoyed and irritated Headaches Body tension Exhaustion Stomach problems
Disillusionment

Burnout

the constant lack of interest and motivation to perform ones job because of stress

By: Ummi Kalsum Binti Hassian

CONTROLLING STRESS
Step1: Identify Stresses

Step 2: Determine their causes and consequences

Step 3: Plan to eliminate or decrease the stress

By: Ummi Kalsum Binti Hassian

WAYS TO REDUCE STRESS

Exercise

Nutrition

Relaxation

Positive Thinking

Support System

By: Ummi Kalsum Binti Hassian

CAUSES OF STRESS AND HOW TO CONTROL STRESS

Factors that can make your stress level high Your personality type Ways to keep your stress level low Exercise Job Satisfaction Relaxation Your stress level Nutrition Management behavior

Support system

Positive thinking

Controlling stress Organizational climate Causes of stress

By: Ummi Kalsum Binti Hassian

Exhibit 2.3

4.3 EMOTIONAL INTELLIGENT

Intelligence is the level of ones capacity for: new learning problem solving decision making It is generally agreed that intelligence is a product of both genetics and the environment Intelligence is a strong predictor of many important outcomes in life, such as: educational attainment occupational attainment People have multiple intelligences, two of which (interpersonal and leadership) involve working with people
By: Ummi Kalsum Binti Hassian

EMOTIONAL INTELLIGENCE
Incorporates

a broad range of abilities that explain workplace behavior as it relates to the way individuals manage emotions Emotional intelligence describes an ability, capacity, skill, or self-perceived ability to identify, assess, and manage the emotions of one's self, of others, and of groups. It is part of multiple intelligences

By: Ummi Kalsum Binti Hassian

FIVE COMPONENTS OF EMOTIONAL INTELLIGENCE

1. Self-awareness
2. Managing emotions

Being conscious of your emotions within you Your gut feelings can help you on the job
Not letting your emotions get in the way of getting the job done

3. Motivating oneself
4. Empathy 5. Social skills

Being optimistic despite obstacles, setbacks, and failure

Putting yourself in someone elses situation and understanding that persons emotions To build relationships, respond to emotions, and influence others
By: Ummi Kalsum Binti Hassian

By: Ummi Kalsum Binti Hassian

By: Ummi Kalsum Binti Hassian

By: Ummi Kalsum Binti Hassian

1. PERCEIVING EMOTION: The initial, most basic, area has to do with the nonverbal reception and expression of emotion.

2. USING EMOTIONS TO FACILITATE THOUGHT: This was the capacity of the emotions to enter into and guide the cognitive system and promote thinking. something we respond to emotionally, is something that grabs our attention.

3. UNDERSTANDING EMOTIONS: Emotions convey information. Each emotion conveys its own pattern of possible messages, and actions associated with those messages
By: Ummi Kalsum Binti Hassian

4. MANAGING EMOTIONS: The ability to manage emotions effectively is a key part of emotional intelligence. Regulating emotions, responding appropriately and responding to the emotions of others are all important aspect of emotional management.

By: Ummi Kalsum Binti Hassian