Documente Academic
Documente Profesional
Documente Cultură
Objectives
At the end of this lesson students will be able to: Define hospitality and describe its characteristics Identify and describe the characteristics of various historical periods Identify the multiple factors influencing the hospitality industry Chronicle the developments in the hospitality industry (from early beginnings to present)
Hospitality
From the French word hospice
Early Hospitality
Greek/Roman culture
Roman businessmen traveled Romans were the first pleasure travelers After fall of roman empire, public hospitality fell to religious orders
Medieval Period
English travelers Inns were actually private homes Nobility stayed in monasteries Stagecoach became favored transportation
Coffee houses
M. Boulanger
Nineteenth Century
1898 Savoy Hotel opened in London
General Manager was Cesar Ritz Chef was Auguste Escoffier expensive 1827 - 1923 Bilingual menu
1960 to Today
Major growth in casual dining Increase in the number of hotel chains Mass tourism Package travel Baby Boomers Living longer Mergers and acquisitions