CHAPTER 15

Labor Relations and Collective Bargaining

DeCenzo and Robbins HRM 7th Edition

CHAPTER 15
What did you find out from your survey?
BEST UNION ATTRIBUTES

WORST UNION ATTRIBUTES

DeCenzo and Robbins HRM 7th Edition

CHAPTER 15 TOPICS:
1: 2: 3: 4: 5: 6: 7: 8: 9: 10: Unions defined Labor union laws Federal labor union laws Union-organizing process Collective bargaining components Collective bargaining steps Union security arrangements Grievance procedure Impasse-resolution techniques Public-sector bargaining
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1: UNIONS DEFINED
Organization of workers Acting collectively Seeking mutual interest
Protection Promotion

Through collective bargaining

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1: UNION BENEFITS
Higher wages and benefits Influence work rules Greater job security Dealing with management

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2: LABOR UNION LAWS

Wagner Act Taft-Hartley Act Railway Labor Act Landrum-Griffin Act Racketeering Influenced and Corrupt Organizations Act
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3: FEDERAL LABOR UNION LAWS

Executive Orders
10900 11491

Civil Service Reform Act of 1978

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4: UNION ORGANIZING PROCESS

Organizing campaign Authorization cards Representation certification Collective bargaining Representation decertification
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4: COLLECTIVE BARGAINING OBJECTIVES

Contract agreement Acceptable to both parties Common issues
Wages Hours Terms and conditions of employment Grievance procedure
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5: COLLECTIVE BARGAINING - INVOLVED

Labor Management Government
Watchdog

Financial institutions
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5: COLLECTIVE BARGAINING - INVOLVED

Labor
Shop steward Officer International representation

Management
CEO HR representative attorneys
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6: COLLECTIVE BARGAINING STEPS

Preparation Negotiation Agreement Union Ratification Contract Administration

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6: PREPARING TO NEGOTIATE
Ongoing process Begins as soon as prior contract was negotiated Internal information External information

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6: PREPARING TO NEGOTIATE
INTERNAL INFORMATION Grievance and accident records Employee performance reports Absenteeism Turnover Transfers
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6: PREPARING TO NEGOTIATE
EXTERNAL INFORMATION Cost of living Recently negotiated contracts Labor market statistics Economic forecasts
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6: AT THE BARGAINING TABLE

Union delivers lots of demands
Necessary > Important > Easy to give up

Significant room for trading Politically expedient Behind closed doors

THEN.
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6: AT THE BARGAINING TABLE

Assess priority of others demands Combine proposals into viable packages Match
Highest management offer Lowest union demand

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6: CONTRACT ADMINISTRATION
Get information out
Union members Management personnel

Implement
Management rights

Interpret Monitor activities

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7: UNION SECURITY ISSUES

Union security arrangements Maintenance of membership Dues check off

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7: UNION SECURITY ARRANGEMENTS

UNION SHOP Most powerful Not allowed in rightto-work states Required to join to continue to work

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7: UNION SECURITY ARRANGEMENTS

AGENCY SHOP
Dues required Membership optional Dues used for collective bargaining, not political lobbying OPEN SHOP
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8: GRIEVANCE PROCEDURE STEPS

Start at lowest level Supervisor (labor relations specialist and shop steward) Manager, specialist Grievance rights arbitration

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8: GRIEVANCE PROCEDURE OUTCOMES

Resolution Impasse

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9: IMPASSE POSSIBILITIES
Wildcat strike Economic strike Lockout

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9: IMPASSE RESOLUTION TECHNIQUES

Fact-finder Interest arbitration Conciliation and mediation

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9: CURRENT ISSUES
Labor management cooperation Declining membership

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10: PUBLIC SECTOR BARGAINING

Increasing membership
11% > 37%

Boss is elected official

People determine budget

Sunshine laws Freedom of information

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10: NONTRADITIONAL EMPLOYEES IN UNIONS

Nonmanufacturing sector Government workers Nurses Secretaries Professional and technical employees Managers
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10: GLOBAL LABOR RELATIONS

Different histories of unionization
Political Economic

Different terminology Different government role Differing perspectives

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REVIEW CHAPTER 15
Remember these terms?
Sunshine laws Authorization card Agency shop Closed shop Wildcat strike Impasse Certification election
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QUICK: REVIEW CHAPTER 15

ANSWER THESE QUESTIONS ON A SHEET OF PAPER.
1. THE MOST IMPORTANT THING WE DID IN CLASS TODAY _______. 2. I STILL HAVE QUESTIONS ABOUT___. 3. THE BEST THING ABOUT CLASS TODAY WAS _______________. 4. DONT DO ____________ ANYMORE.
TURN THEM IN, PLEASE. NO NAMES. WELL TALK NEXT CLASS SESSION
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Exhibit 15-1: Union Membership by Industry Concentrations

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Exhibit 15-2: Union Security and Related Provisions

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Exhibit 15-3: Union Organizing Process

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Exhibit 15-4: The Collective-Bargaining Process

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Exhibit 15-5: A Sample Grievance Procedure

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Exhibit 15-6: Trends in Union Membership

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Exhibit 15-7: Unionization Around the World

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