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Contents
Quality Assurance Activities Quality Control Activities Quality an overview Quality Control Goal/Implementation Quality Assurance Goal/Implementation Quality Improvement Concept
Learning Objectives
Quality Control
Concept & Implementation
Quality Assurance
Concept & Implementation
Implementation of QMS.
To carry out stage and final Inspections & preparation of associated reports. Client and Customer cordination and handling. Material inspection during receiving and before issuance to fabrication. Welding control and monitoring of repair rates Supervision of non-destructive testing.
Thinking that Quality is expensive; it lowers productivity Thinking that Quality is intangible; it cannot be managed Thinking that Poor quality means poor workers Thinking that Quality is the responsibility of quality department only
Basics ..
Overview
Overview
Overview
NDE Spool Erection & Welding Pressure Testing Welding visual inspection Bevel, Fit-up, Alignment etc
DESCON
Quality Control
Concept
Process of making sure that products or services are made to consistently high standards It is product oriented It coordinates the links between the following activities:
Specifications of what is required. Components, elements of the product Inspection of the product to determine conformance to customer specification.
Quality Control
Quality Control
Quality Control
Traditional QC
Problems:
Not a value-added activity
Too late
Costly Human factor in inspections
Inspection of products and services takes place during and at the end of the manufacturing process
Quality Control
Example Pressure Vessel Production
Raw material
Final Product
Quality Control, only, is not enough Inspections for defects too late
Quality Control
Quality Assurance
Concept
A set of activities designed to ensure that the development and maintenance process is adequate to ensure a system will meet its objectives. A process of verifying or determining whether products or services meet or exceed customer expectations.
A process driven approach with specific steps to help define and attain goals.
Quality assurance defines the quality policy and in turn, how to follow the policies in better way to avoid any issues/defects thus saving time effort and money in the production of product but also providing the customer with exactly what they require.
Quality Assurance
HOW SURE ARE YOU?? :: focus on the process involves, and make sure you do the right thing. To ensure that the products/services meet the customers requirements at the highest standard. :: customer requirement/needs may change in time. Determine if the steps/process implemented to produce the product/service are appropriate with the time and conditions.
Quality Assurance
Internal audit / First party audit :: a systematic, independent and documented process, conducted by members within the organization and obtain evidence and evaluate it to determine where requirements are fulfilled. External audit / Second or Third party audit :: similar to internal audit, but conducted by members not within the organization.
Quality Assurance
:: PDCA analyzes existing conditions and methods used to provide the product or service to customer.
QC vs QA
Quality control emphasizes testing and blocking the release of defective products,
Quality assurance is about improving and stabilizing associated processes to avoid or at least minimize issues that led to the defects in the first place.
However, QA does not necessarily eliminate the need for QC: some product parameters are so critical that testing is still necessary just in case QA fails
Quality in an Organization
Overview
Quality Improvement
Keyword : IMPROVEMENT The continuous study and improvement of a process, system, or organization A continuous process that identifies problems, examines solutions to those problems, and regularly monitors the solution implemented for improvement. Example in manufacturing / industry : reduce product failures or work related injuries. Example in administration / service : increase efficiency or reducing re-work.
Quality Improvement
It is aimed at improvement - measuring where you are, and figuring out ways to make things better. It specifically attempts to create systems to prevent errors from happening. QI activities can be very helpful in improving how things work. Trying to find where the defect in the system is, and figuring out new ways to do things can be challenging and fun. Its a great opportunity to think outside the box.
Quality Improvement
Quality Improvement
An example:
FADEE Model
Quality Improvement
Ordinary Company Quality is expensive. Inspection is the key to quality. QI* Company Quality leads to lower costs. Inspection is too late. Workers should produce defect-free goods, right at first time
Quality Improvement
Quality Improvement
How can you make the difference?
Be a quality professional Who is quality professional?