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Supply Chain Management in Retail

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The Basic Supply Chain


Flow of orders

Feedback
RETAILER

Supplier

Raw/Pkg Matl Warehouse Stock

Manufacturer

Manufacturer Warehouse Stock

Retailer Warehouse Stock

Retail Store

Consumers

Capacity

Stock

Capacity

Stock

Stock

Stock

Products

Flow of goods

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Supply Chain Objectives

Deliver
Product
Time

Right
Place
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Price & Profit


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Typical Supply Chain

Suppliers

Manufacturing

Distribution Center(s)

Customers

Physical flows

Information flows

Financial flows
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Pressures
Competition Technology

Prices

Product Lifecycles

Environmental Concerns

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Supply Chain Management Three Key Links


Supply Management Resource Management Demand Management

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Benefits of Supply Chain Integration


Cost Quality

Value Service Levels


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Lead Time
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Need for SCM in Retail Short Life Cycles High Volatility Low Predictability High Impulse Purchase

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Lead Times Time to Market Time to Serve Time to React The Lead Time Gap

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Innovations in SCM
Cross docking CPFR(Collaborative Planning,
Forecasting and Replenishment)

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Retail Logistics
Logistics - the french word loger. Retail logistics incorporates the following functions : The physical movement of goods The holding of these goods at stock holding points The holding of goods in quantities required to meet the demand from the end consumer The management and administration of the process.

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Retail operations

Goal = Max Profit = revenue variable cost (cost Stores of goods, inventory holding and obsolescence)
New Product Development/ Selection Raw Materials/ Components Sourcing

Consumers

Plants

DC

Buyer & Designer Assortment planning

Buyer/Planner
Forecast Demand Set Inventory levels Pricing & Promotion

Store Manager Execution e.g. product display, customer service

Lead time management e.g. when to use air freight


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POS price changes


Accuracy of inventory data
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Scientific retailing Stores Consumers

New Product Development/ Selection

Raw Materials/ Components Sourcing

Plants

DC

Determine Optimal Inventory, Price and Promotion over Time for Season

Track Data Accuracy Estimate Demand Density Sales & Inventory by SKU/Store Loyalty Card Information

Data Warehouse for model calibration -seasonality, price elasticity, size mix, store differences
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Product Life Cycle Planning


Merchandise Test Read & React Period Replenishment / Model Stock Setting Phase Down / End of Life / Markdown

Pregnancy
Forecast initial demand Survey experts Mall intercepts Prior products

Youth Read early sales, update forecast and reorder as needed Expedite resupply? Rollout to more stores or drop stores?

Middle age
Traditional long life cycle replenishment set target stock levels for each skustore

Retirement
Manage down replenishment flow Drop product in selected stores Markdown price or transfer to outlet stores
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Merchandise test
Initial buy Preposition 8/10/2013 materials

Good logistics cuts costs, speeds work and improves customer service.

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Logistics management
The core of SCM is in logistics management. Logistics strategy can either be pull strategy or a push strategy. At the heart of logistics is the distribution centre.It serves several functions from co-ordinating inbound transportation ,receiving ,checking , storing ,cross docking and coordinating outbound transportation.

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Reverse Logistics

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