NONVERBAL COMMUNICATION

NONVERBAL COMMUNICATION

Definition Of Nonverbal Communication

Nonverbal communication: "Behavior other than written or spoken language that creates meaning for someone.

DEFINITION OF NONVERBAL COMMUNICATION

Examples: Eye contact Tone of voice Facial expressions Posture Movement General appearance Use of personal space
DEFINITION OF NONVERBAL COMMUNICATION

"I have always thought the actions of men the best interpreter of their thoughts."
-John locke

Why to Learn About Nonverbal Communication?

Why learn about nonverbal communication

1. Nonverbal communication is the primary way we communicate feelings and attitudes

7% of message is through the verbal channel Much of the message is through the face

WHY LEARN ABOUT NONVERBAL COMMUNICATION

WHY LEARN ABOUT NONVERBAL COMMUNICATION

Why learn about nonverbal communication

2. Nonverbal messages are usually more believable than verbal messages

Why learn about nonverbal communication

3. Nonverbal messages work with

verbal messages to create meaning

How nonverbal messages work with verbal Messages

1. Nonverbal messages help manage verbal messages by substitution or supplementation 2. Nonverbal messages augment emotional meaning of verbal messages.

WHY LEARN ABOUT NONVERBAL COMMUNICATION

4. People respond and adapt to

others through nonverbal messages

WHY LEARN ABOUT NONVERBAL COMMUNICATION

5. Nonverbal messages play a major

role in interpersonal relationships.

Why NV messages Relationships

Affect

interpersonal

1. Nonverbal messages offer support, comfort 2. Nonverbal messages initiate, maintain relationships 3. Nonverbal messages express and interpret emotions

Summary- why learn about nonverbal communication? It is the primary way we communicate feelings and attitudes It is usually more believable than verbal communication It works with verbal messages to create meaning People adapt to others nonverbal communication through

It plays a major role in interpersonal relationships

Types of nonverbal communication

Paralanguage- the way in which you say the words. Body Movement- also called as kinesics, is responsible for a lot of nonverbal communication. Eye Messages- sending messages through the eyes. Attractiveness- how something or somebody could attract.

 Clothing- it gives immediate impression about your self Body Adornment- physical changes that you made to your body. Touch- it could show interest Time- determining attitude of a person

The Challenge Of Interpreting

Nonverbal Messages

Why are NV messages challenging?

Because they are: Ambiguous Continuous Multichanneled Culture based

THE CHALLENGE OF INTERPRETING NONVERBAL MESSAGES

Nonverbal Communication Codes

Nonverbal communication codes:

1) Kinesics

2) Eye contact
3) Facial expressions

4) Vocal cues
5) Personal space

6) Touch
7) Appearance

Kinesics: Study Of Human Movement And Gesture

NONVERBAL COMMUNICATION CODES

1. Kinesics

1. Kinesics:
1. Emblems 2. Illustrators

3. Affect displays
4. Regulators 5. Adaptors
NONVERBAL COMMUNICATION CODES

2. Eye Contact

2. Eye Contact
Get information about

another's thoughts
Monitor behavior Signal when you want to talk
NONVERBAL COMMUNICATION CODES

3. Facial Expressions

3. Facial Expressions We Can Produce Over 2,50,000 Different Facial Expressions.

NONVERBAL COMMUNICATION CODES

4. Vocal Cues

4. Vocal Cues
Communicate emotion Manage Conversation Use of silence

NONVERBAL COMMUNICATION CODES

5. Personal Space

5. Personal Space
Proxemics- study of how close or far away people position themselves

NONVERBAL COMMUNICATION CODES

HALL'S FOUR ZONES OF SPACE (PROXEMICS)

6. Touch

7. Appearance

APPEARANCE

AMERICANS THINK THAT ATTRACTIVE PEOPLE ARE MORE CREDIBLE, HAPPIER, MORE POPULAR, MORE SOCIABLE, AND MORE PROSPEROUS THAN LESS ATTRACTIVE PEOPLE
SHAPE AND BODY SIZE AFFECTS PERCEPTIONS ABOUT US. HEAVY AND ROUND-OLDER, OLDFASHIONED, GOOD NATURED

NONVERBAL COMMUNICATION CODES

REVIEW-NONVERBAL CODES:

KINESICS
EYE CONTACT

FACIAL EXPRESSIONS
VOCAL CUES

PERSONAL SPACE
TERRITORY

TOUCH
APPEARANCE

INTERPRETING NONVERBAL COMMUNICATION

IMMEDIACYCOMMUNICATING LIKING

AROUSALCOMMUNICATING RESPONSIVENESS

DOMINANCECOMMUNICATING POWER
INTERPRETING NONVERBAL COMMUNICATION

IMMEDIACY
WE MOVE TOWARD PEOPLE AND THINGS WE LIKE AND AWAY FROM PEOPLE AND THINGS WE DON'T LIKE

INTERPRETING NONVERBAL COMMUNICATION

AROUSAL
FEELINGS OF INTEREST AND AROUSAL COMMUNICATED BY NONVERBAL CUES

INTERPRETING NONVERBAL CODES

DOMINANCE
POWER, STATUS, AND CONTROL COMMUNICATED BY SUCH NONVERBAL CUES AS A RELAXED POSTURE, GREATER PERSONAL SPACE, AND PROTECTED PERSONAL SPACE

INTERPRETING NONVERBAL CODES

IMPROVING SKILLS IN INTERPRETING NONVERBAL MESSAGES

INTERPRETING NONVERBAL
CONTEXT CLUSTERS OF CLUES PAST EXPERIENCE PERCEPTION CHECK

EMOTION CONTAGION
LYING CUES

IMPROVING SKILLS IN EXPRESSING NONVERBAL MESSAGES

EXPRESSING NONVERBAL
BE MINDFUL OF BEHAVIOR
OBSERVE OTHERS REACTIONS ASK OTHERS ABOUT YOUR BEHAVIOR PRACTICE BEHAVIOR
INTERPRETING NONVERBAL MESSAGES

SUMMARY:
NONVERBAL DEFINED WHY LEARN ABOUT IT THE CHALLENGE OF INTERPRETATION NONVERBAL CODES INTERPRETING NONVERBAL IMPROVING SKILL IN INTERPRETING NONVERBAL IMPROVING SKILL IN EXPRESSING NONVERBAL

THE BIG PICTURE:

WE COMMUNICATE NONVERBALLY AS WELL AS VERBALLY NONVERBAL COMMUNICATION CAN EITHER SUPPLEMENT OR COMPLICATE VERBAL COMMUNICATION THIS CAN AFFECT INTERPERSONAL COMMUNICATION

ACTIVITY: Critical Thinking Question 2, Column 1, Page 213. Critical Thinking Question 2, Column 2, Page 213. Critical Thinking Question 3, Column 2, Page 214.

THE GREAT DEBATE