AN INTRODUCTION

An organization is a collection of people who work together to achieve individual and organizational goals.

consciously coordinated social unit, composed of a group of people, which functions on a relatively continuous basis to achieve a common goal or set of goals.

Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments.

OB is a convenient shorthand that refers to the numerous interrelated influences on, and patterns of behaviour of people within organisations. Porter, Lawler and Hackman The study and understanding of the individual and group behaviour and patterns of structure in order to help to improve organizational performance and effectiveness Most complex and perhaps least understood academic elements of modern general management

 To

learn about yourself and how to deal with others You are part of an organization now, and will continue to be a part of various organizations Organizations are increasingly expecting individuals to be able to work in teams, at least some of the time Some of you may want to be managers or entrepreneurs

 The

behaviour of people The process of management The organisational context of management Organisational processes and the execution of work Interactions with the external environment of which the organisation is part

 OB

looks at consistencies
is more than common sense takes a contingency approach

What is common about behavior, and helps predictability?

OB

Systematic study, based on scientific evidence

Considers behavior in context

OB

 Systematic

Study

Looking at relationships and behaviour, attempting to attribute causes and effects and drawing conclusions based on scientific evidence

Behavior is generally predictable There are differences between individuals There are fundamental consistencies There are rules (written & unwritten) in almost every setting Systematic study should always be accompanied with Evidence Based Management.

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 Responding

to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service Coping with temporariness

 Improving

People Skills Empowering People Stimulation of Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior

Organizational Level
Productivity Developing Effective Employees Global Competition Managing in the Global Village

Group Level
Working With Others Workforce Diversity

Workplace

Individual Level
Job Satisfaction Empowerment Behaving Ethically

Thanks !!!!!