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Course objectives
Operate communication systems & equipment
Be able to:
Understand how radio communication network used by emergency services operate. Operate and maintain radio communications equipment in accordance with SOPs. Use CFAs standard radio procedures to communicate information during an incident. Take appropriate action if communications are lost.
Course overview
1 Radio communication principles
3 4
Session 1
Radio communication principles
1 Radio communication principles
3 4
Session 1 objectives
Be able to:
understand how voice signals are transmitted over radio wave describe how the frequency spectrum is divided into groups/bands of waves. explain how the radio waves that make up the VHF and UHF radio transmission travel. identify factors that interfere with radio transmissions
Components of a radio
Basic radio components and their functions:
Microphone
Transmitter Aerial Receiver
Speaker
Edition 2.0 Nov 2005 CSE OH 6
Frequency bands
Radio band groups used by CFA radios include:
High Frequency band (HF band)
3 to 30 MHz e.g. Citizen band (CB) radios
Refracted Radio waves directed upward to bounce off the upper atmosphere enabling reception over the horizon. Reflected Where waves bounce off solid objects such as a hill and are redirected.
Edition 2.0 Nov 2005 CSE OH 9
Sources of interference
Transmission and reception of radio waves may be disrupted by:
Thunderstorms and lightning Heavy rainfall High voltage power lines Other radio users (on same or adjacent channels) Terrain Areas recognised as having Buildings severely degraded transmission or reception are known as radio black spots or shadows.
Edition 2.0 Nov 2005 CSE OH 10 Operate Communications systems and equipment
Session 2
Radio communication networks
1 2 Radio communication principles Radio communication networks
Verbal communications
Session 2 objectives
Be able to:
Understand methods used to transmit radio signals with a communication network. State the factors that can effect transmitter range and methods to improve that range. Describe the components that may be used to form a radio communications network. Provide examples of the different types of communication equipment used within CFA.
Methods of transmission
Communication systems may use:
Simplex operation Where communication takes place in only one direction at a time. Duplex operation Where communication takes place in two directions simultaneously using a different frequency for send and receive. Trunking operation Where the radio operator can gain direct access to the telephone network to make calls to telephones or other trunk enabled radios.
Edition 2.0 Nov 2005 CSE OH 14 Operate Communications systems and equipment
Transmitter range
Range depends on factors such as:
Radio band spectrum being used and the atmospheric conditions. Radio transmitter power and aerial
Portable (5 Watts) Mobile (5 - 25 Watts) Base (25 W and up)
Aerial type and location Mode of operation (trunk enabled) Communication network and repeaters
Edition 2.0 Nov 2005 CSE OH 15 Operate Communications systems and equipment
Repeater transmission
Voting system
Communication equipment
Communications equipment used in CFA includes:
Two-way radios Landline, mobile and satellite telephones Pagers / listening sets Facsimiles Fire and Emergency Reporting Systems (FRS / ERS)
Mobile radio
vehicle mounted
Portable radio
hand held Self contained (own aerial and power supply)
Edition 2.0 Nov 2005 CSE OH 20 Operate Communications systems and equipment
Communications network
Session 3
Verbal communications
1 Radio communication principles
3 4
Session 3 - objectives
Be able to:
Understand and comply with radio operator responsibilities. Communicate using pro-words and phonetic alphabet in accordance with SOPs. Regulate speech (rhythm, speed, volume and pitch) to communicate clearly and effectively via a microphone. Communicate using CFAs protocols for sending, receiving and or relaying radio messages.
Edition 2.0 Nov 2005 CSE OH 25 Operate Communications systems and equipment
Session 3 - overview
Verbal communications covers:
Operator responsibilities Pro-words The phonetic alphabet Transmitting numbers and time Call signs Aerial identification of vehicles Speaking into a microphone Receiving, transmitting and relaying messages Coded messages
Edition 2.0 Nov 2005 CSE OH 26 Operate Communications systems and equipment
Pro-words
Pro-word
Affirmative All stations Yes or correct.
Meaning
General call from base radio to all mobiles and portables on its network. Ignore my previous statement.
Reinforce a statement. I have made an error in my last transmission. Delete any reference to my last transmission or request. Life is at risk. All other transmissions to stop. Estimated time of arrival. Estimated time of departure. Used before every group of figures is spoken except before call signs and map reference figures.
Operate Communications systems and equipment
Pro-words (contd)
Pro-word
Fire call Go ahead Grid I say again I spell Negative Nothing heard
Meaning
Alert to another radio that a message will involve details of a fire. Invitation to transmit or relay (I am ready to receive your transmission) [See Send]. A grid reference follows. I am repeating my last transmission. I shall spell the work phonetically. No, or this is incorrect, or permission is not granted. I have not received a reply or heard from the radio whose call sign I have just used. This is the end of my transmission to you and a response is necessary. Go ahead and transmit.
Over
Pro-words (contd)
Pro-word
Out
Meaning
My transmission to you has ended and I do not expect a reply. My transmission to you has ended, but I intent Out to you calling another radio. Radio check What is my signal strength and readability. I have received and understood your last transmission. Roger Please repeat all of your last transmission (or the Say again ( ) portion I have indicated). I am ready to receive your transmission [see Go ahead]. Send Sitrep Situation report on the incident. I must pause and will come back when ready. Standby I must pause for up to 5 seconds. Unless urgent, Wait no other station is to transmit. Wilco Message received and will be complied with.
Edition 2.0 Nov 2005 CSE OH 30 Operate Communications systems and equipment
Pro-words (contd)
Letter
N O P Q R S T U V W X Y Z
Word
November Oscar Papa Quebec Romeo Sierra Tango Uniform Victor Whisky X-ray Yankee Zulu
Operate Communications systems and equipment
Alpha Bravo Charlie Delta Echo Foxtrot Golf Hotel India Juliet Kilo Lima Mike
Phonetic alphabet
Letter Word
A B C D E F G H I J K L M
Edition 2.0 Nov 2005 CSE OH 33
Letter Word
N O P Q R S T U V W X Y Z November Oscar Papa Quebec Romeo Sierra Tango Uniform Victor Whisky X-ray Yankee Zulu
Operate Communications systems and equipment
Ararat
Transmitting numbers
Number Pronunciation
0
1 2 3
Examples
10
11 25 76
Zero
Wun Too Tree
wun zero
wun wun too fife sev-en six wun hundred wun zero ate fife hundred fife wun zero wun tousand
4
5 6 7 8 9
Fower
Fife Six Sev-en Ate Niner
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100
108 500 510 1000 1100
12 and 24 hr clocks
12 hr and 24 hr time conversions:
12am 1 am 2 am 3 am 4 am 5 am 6 am 7 am 8 am 9 am 10 am 11 am 00:00 hrs 01:00 hrs 02:00 hrs 03:00 hrs 04:00 hrs 05:00 hrs 06:00 hrs 07:00 hrs 08:00 hrs 09:00 hrs 10:00 hrs 11:00 hrs 12 pm 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm 9 pm 10 pm 11 pm 12:00 hrs 13:00 hrs 14:00 hrs 15:00 hrs 16:00 hrs 17:00 hrs 18:00 hrs 19:00 hrs 20:00 hrs 21:00 hrs 22:00 hrs 23:00 hrs
Examples:
10:35 am 10:35 hrs
2:45 pm
14:45 hrs 8:15 pm
20:15 hrs
Transmitting times
To avoid confusion use 24 hr clock and 4 figure numbers: Time
12.08 am 9.00 am 10.30 am 12.16 pm 3.45 pm 6.28 pm 10.00 pm 11.58 pm
Edition 2.0 Nov 2005 CSE OH 37
24hr
0008 hrs 0900 hrs 1030 hrs 1216 hrs 1545 hrs 1828 hrs 2200 hrs 2358 hrs
Pronunciation
zero zero zero ate hours
zero nine hundred hours ten thirty hours twelve sixteen hours fifteen forty-fife hours eighteen twenty-ate hours twenty two hundred hours twenty tree fifty-ate hours
Operate Communications systems and equipment
Call signs
Call signs are used to:
Clearly identify the station or equipment making the call. Clearly identify the base or equipment the call is intended for.
Speed
Pause briefly after pressing mic button. Speak steadily at a slightly slower than normal speed, and pause between phrases if your message is to be written down.
Edition 2.0 Nov 2005 CSE OH 40 Operate Communications systems and equipment
Pitch
Pitch your voice slightly higher than normal Avoid dropping your voice at the end of a word or sentence sentence.
Edition 2.0 Nov 2005 CSE OH 41 Operate Communications systems and equipment
You reply:
Fiskville Base, Fiskville Pumper, Go Ahead.
Edition 2.0 Nov 2005 CSE OH 42 Operate Communications systems and equipment
Say call-sign of station being called, then your own call-sign followed by Over. When acknowledged repeat BOTH call-signs followed by your message. Finish with Over (if response expected) or Out if no further response expected.
Edition 2.0 Nov 2005 CSE OH 43 Operate Communications systems and equipment
Relaying messages
Relaying messages:
Useful where two parties experiencing difficulty. Base or a third mobile can offer to relay messages between parties (provided they can hear both parties clearly). Normal transmit and receive communication protocols apply.
Party acting as relay station assumes FULL responsibility for passing on the correct message once they have received it.
Edition 2.0 Nov 2005 CSE OH 45 Operate Communications systems and equipment
Session 4
Radio operational procedures
1 Radio communication principles
3 4
Session 4 - objectives
Be able to:
Explain the types of messages sent during an incident, and the sequence in which they would be used.
Session 4 - overview
Radio operational procedures covers:
Types of radio messages used during incidents. Information sequence during communications.
Communication sequence
Sequence of incident reporting is:
Word back Structure Investigating Non Structure Not yet under Grass control Scrub Incident Messages Under control
Sitrep
In station
False alarm
Incident stop
Operate Communications systems and equipment
Session 5
Operation of motorola radios
1 Radio communication principles
3 4
Session 5 - objectives
Be able to:
Use the controls and features on a range of Motorola radios (mobile and portable) to monitor, receive and transmit calls in conventional mode.
Brigade equipment and communication needs will determine which (if any) advanced features are covered.
Session 5 - overview
Content covered includes:
Motorola radios:
MTX 838 portable radio MTS 2000 portable radio Syntrx-pro radio
MCS 2000
MTX 838
Edition 2.0 Nov 2005 CSE OH 54
MTS 2000
Operate Communications systems and equipment
Turn On/Off/Volume to set volume level. To turn the radio off, rotate the On/Off/Volume control anticlockwise until it clicks.
Edition 2.0 Nov 2005 CSE OH 56 Operate Communications systems and equipment
Turn On/Off/Volume to set volume level. To turn the radio off, rotate the On/Off/ Volume control anticlockwise until it clicks.
Edition 2.0 Nov 2005 CSE OH 63 Operate Communications systems and equipment
Un-squelch mode
Flashing icon plus noise
Pressing PPT a second time will initiate a call using the recalled number.
Edition 2.0 Nov 2005 CSE OH 74 Operate Communications systems and equipment
Group calls do NOT require any receiving radio to press the PTT to setup the call.
Operate Communications systems and equipment
Call timer counts up from 0. The call is automatically cancelled if the timer reaches its duration limit.
Edition 2.0 Nov 2005 CSE OH 80 Operate Communications systems and equipment
213 indicates the calling ID. Use the rotary control to view other calls in the stack.
Press the PTT to place a call or the Clear down call button to delete the number from the stack. Return switch to the B position for normal display.
Edition 2.0 Nov 2005 CSE OH 82 Operate Communications systems and equipment
Un-squelch mode
Flashing icon plus noise
Pressing PPT a second time will initiate a call using the recalled number.
Edition 2.0 Nov 2005 CSE OH 103 Operate Communications systems and equipment
Group calls do NOT require any receiving radio to press the PTT to setup the call.
Operate Communications systems and equipment
Call timer counts up from 0. The call is automatically cancelled if the timer reaches its duration limit.
The called radio will display the last ID to call and the call in absence indicator will also be lit.
Edition 2.0 Nov 2005 CSE OH 111 Operate Communications systems and equipment
Press the PTT button to place the call, or the Home (clear) button to delete the number from the stack. Press the Opt button to return to normal display
Edition 2.0 Nov 2005 CSE OH 112 Operate Communications systems and equipment
To call a radio from the PSTN, the caller must dial the SMR Gateway, followed by the radio ANN identity For example: Melb Gateway no. 0396200055 followed by radio ANN identity no. 7700892
Edition 2.0 Nov 2005 CSE OH 116 Operate Communications systems and equipment
Wildfire Firefighter