Qualities of a successful Manager

Compiled by :B.N.Nagaraj

Qualities of a Executive/Manager
Personal Quality Social Quality Professional Quality

Personal Qualities
Humanitarian

values
Caring

Kind
Gentle

Compassionate

Personal Qualities
Honest

and

sincere
Displaying integrity

Open & genuine

Straightforward

Virtuous
Respectable

Personal Qualities
Discipline

Behaviour / Trait
Mannerism Self control Role Model

Personal Qualities
Dedication

Loyalty Keenness Devoted

Personal Qualities
Determination

Man of purpose Strong will power Firm on decision

Personal Qualities
Commitment

Obligation
Steadfast fixity of purpose

Personal Qualities
Altruism

No egoistic
Selfless

Providing opportunity to all

Personal Qualities
Enthusiastic Proactive rather than reactive Initiative taking

Personal Qualities
Aggressive Goal oriented Continuous learning

thinking

Personal Qualities
Critical

thinking

Think open mindedly

Recognizing and assessing capacity

Personal Qualities

Self-confidence

Imbibing trust on self

that will results in trusting his peers

Emotional binding

Personal Qualities

Self-esteem

Able to conduct his / her work with pride and accountable for their own actions.

Personal Qualities

Self-awareness

Aware of Strengths Weakness Opportunity Threat

Personal Qualities
Stress management Able to handle Pressure Frustration Emotional demand Effective decision can be made only in stress free environment

Personal Qualities

Problem solving

Analyze the situation Diagnose problem Identify key issues Establish and evaluate alternative courses of action

Produce logical, practical & acceptable solutions

Personal Qualities

Positive attitude

Alternative solutions for any problems or issues

Sportiveness

Personal Qualities
Cognitive Reasoning Perception Intuition

skills

Social Qualities
Leadership

Social Qualities
Effective

communication

Preciseness Accuracy Unambiguous Verbal Nonverbal(Body language) Written

Social Qualities
Active

Listening

Understanding Conflict resolution Listening for Meaning

Social Qualities
Adaptability/flexibility

(Openness to change) Work effectively in different situations

Easy to carry out a variety of tasks Produce results in new environment

Social Qualities

Building up rapport

Ability to relate with people Ability to understand the psychosocial status of the people

Social Qualities

People focused / People oriented

Exercise of unceasing care in looking after the interest of external & internal people Ensure that their wants, needs and expectations are met or exceeded.

Social Qualities

Team player

Work co-operatively & flexibly with other members of the team full understanding of the role to be played as a team member members of the pack

Social Qualities

Dress etiquette
Presentable-suitable for all vacation.

Mannerism
Good Social Behaviour Respect individual

Professional Qualities
Grievance

handling /

counseling
Understand the problem Analysis Decision / judgment making

Problem solving
Empathy and sympathy

Professional Qualities

Negotiation skills / (create win-win situation)

Deals all problems in a diplomatic way Conflict resolution results in mutually agreed solution.

Crisis

Professional Qualities

management

Capacity to deal with a pressurized situation

Plans, organizes and directs Controls a number of interrelated operations

Guides the decisionmaking process

Professional Qualities
Supervisory

skills

Capacity to deal with a pressurized situation

Plans, organizes and directs Controls a number of interrelated operations

Guides the decision-making process

Professional Qualities

Transparency / Confidentiality

Remove the obstacles / hindrance / confusions Creates a healthy / smooth working environment

Professional Qualities

Challenge and risk taking abilities

Willingness to work hard / smart

Willingness to take risk

Speed /accuracy Ships are safer at harbor; but they are not made for that purpose

Professional Qualities

Competency

Excellence in every area of work Professional knowledge

Ability to transfer and apply skills and knowledge to new situations and environments

Professional Qualities
Motivator

Recognizing good qualities / merits of others

Appreciation

Professional Qualities
Talent

Management

Workplace satisfaction

Engagement & retention

Career development

Mentoring

Professional Qualities
Strategic

thinking

Focused vision

Professional growth

Company growth

Professional Qualities
Logistic

manager

Ability to co-ordinate various

activities among various Departments Delegation of authority will reduce the work burden on single department/person

Professional Qualities
Set

objective

Time management

Appropriate delegation Planning and prioritizing Team roles Consensus decisionmaking

Professional Qualities

Values / Ethics

Create positive/optimistic energy around the work Lead self and others by clear values in life

Professional Qualities
Continuous
Change

learning

Management Unlearning Paradigm shift Whatever was best yesterday is average today and will worst tomorrow

Professional Qualities
Authority

Controlling

Commanding Courageous Apart from taking the right decision, should also be able to say NO when the situation demands

Professional Qualities
Meeting

Management Expectation
with management objectives

Align self-objectives in line

Management expectations and employees expectations both should be kept in mind while delivering.

Professional Qualities
Awareness

All local and global current events / issues that would influence in making correct decision

Professional Qualities
Business

awareness

Identify, understand and explore business opportunities Priorities of the organization Constantly seek methods of ensuring that the organization becomes more business-like

Professional Qualities
Entrepreneurship

Understand current business of an organization

Envision a successful future

Professional Qualities
Etiquette

at work

Office code of behavior

Abiding by companys norms Maintaining a pleasant working environment

Professional Qualities
Statutory

knowledge
Compliance requirement

Professional Qualities
Job

knowledge

Different job profiles

Follow business perspective of the organization Organization objectives are well translated and understood

Professional Qualities
Net

working

Connectivity and

Communication
Data Sharing

Performance
Enhancement and Balancing Entertainment

To summarize

Good Human being Team builder Good Communicator Catalyst Agent Demonstrate by Example

Adaptability to change Proactive rather than reactive Learning & Unlearning Global thinking / acting

THANK YOU
B N Nagaraj