ELEMENTS OF THE SYSTEM

Organizations differ in the quality of organizational behaviour that they develop. These differences are substantially caused by different models of organizational behaviour that dominant management's thought in each organization. The model that a manager holds usually begins with certain assumptions about people and thereby leads to certain interpretations of organizational events.

The following four models of organizational behaviour are as follows: A. Autocratic model B. Custodial model C. Supportive model D. Collegial model

Autocratic Model
In an autocratic model', the manager has the power to command his subordinates to do a specific job. Management believes that it knows what is best for an organization and therefore, employees are required to follow their orders. The psychological result of this model on employees is their increasing dependence on their boss. Its main weakness is its high human cost

Custodial Model
This model focuses on better employee satisfaction and security. Under this model organizations satisfy the security and welfare needs of employees. Hence, it is known as custodian model. This model leads to employee dependence on an organization rather than on boss. As a result of economic rewards and benefits, employees are happy and contended but they are not strongly motivated.

Supportive Model
The supportive model depends on 'leadership' instead of power or money. Through leadership, management provides a climate to help employees grow and accomplish in the interest of an organization. This model assumes that employees will take responsibility, develop a drive to contribute and improve them if management will give them a chance. Therefore, management's direction is to 'Support' the employee's job performance rather than to 'support' employee benefit payments, as in the custodial approach. Since management supports employees in their work, the psychological result is a feeling of participation and task involvement in an, organization

Collegial Model
The term 'collegial' relates to a body of persons having a common purpose. It is a team concept. Management is the coach that builds a better team. The management is seen as joint contributor rather than as a boss. The employee response to this situation is responsibility. The psychological result of the collegial approach for the employee is 'self-discipline'. In this kind of environment employees normally feel some degree of fulfillment and worthwhile contribution towards their work. This results in enthusiasm in employees' performance.

FOUR MODELS OF ORGANIZATIONAL BEHAVIOUR

Autocratic

Custodial

Supportive

Collegial

Basis of Model

Power

Economic resources Money

Leadership

Partnership

Managerialorientation Employee psychological result Employee needs met

Authority

Support

Teamwork

Dependence on boss

Dependence on organization

Participation

Self-discipline

Subsistence

Security

Status and recognition

Selfactualization

Performance result

Minimum

Passive cooperation

Awakened drives

Moderate enthusiasm

 It is wrong to assume that a particular model is the best model. This is because a model depends on the knowledge about human behaviour in a particular environment, which is unpredictable. The primary challenge for management is to identify the model it is actually using and then assess its current effectiveness.