FOREWORD Life Insurance is not just a Piece of Paper; it is Peace of Mind.

We are into the business of selling promises and commitments to be fulfilled on a future date, may be by a different set of people altogether. In return for a promise that the Insurance Company will come forwardZindagi Ke Saath BhiZindagi Ke Baad Bhi, the Insured is entrusting his precious little saving in the hands of the Insurer. This puts enormous responsibility on people in the Insurance Industry to ensure delivery of promises, in letter and spirit. This is possible only when each one of us understands what Life Insurance is, how it works and how it can contribute to the needs of the Industry, Society and the Nations economy.

The Marketing people and their professional a represent the Organisations competitive advantage Market. There is always a price for education but doe one know the cost of ignorance? To stay ahead in the competitive and fast changing environment an individu to keep updating his knowledge continuously. In this con is a laudable effort to standardize training of Prosp Agents all over the country. I am sure that this is beginning and improvements will constantly be attem Every Prospective Agent and the person associated wi will find the Module of immense value. Best Wishes,

SBM (Chai

PREFACE The Insurance Regulatory and Development Authority has laid down that all those who wish to become Insurance Agent shall have completed from an approved institution, at least, one hundred hours practical training and shall pass the examination conducted by the Insurance Institute of India, Mumbai or any other examination body. The IRDA has designed the syllabus for the same and on its basis the Insurance Institute of India has published a book- IC-33 Revised (Life Insurance). There are 17 chapters in the book which deals in the matter that are basic and should be known to everybody in the Insurance Industry.

Though the contents of the book is simple and is being taught by the faculties at various ATCs/DTCs, it has been decided to standardize the module and develop power point presentations on each chapter so that the learning is more focused and the candidates are able to perform better. This training is only the beginning and it will be our endeavor to see our agents reaching greater heights. The role of Insurance agents is highly rewarding and they earn the gratitude of their customers. Learning is a never ending process and agents should continue to acquire more knowledge, skills and increase their competencies. It would give us immense pleasure if suggestions are forwarded for improvement in the Module. With best wishes, L K Dash Executive Director (Mktg./IO/CRM)

ACKNOWLEDGEMENT We place on record our sincere thanks to the following 17 executives posted in the Central Office who all by the virtue of the knowledge they possess and by the dint of their hard work have developed Power Point Presentations on the 17 chapters of the book- IC- 33 Revised (Life Insurance). These entire 17 executive are also Fellows of the Insurance Institute of India and they have made lot of effort to develop the presentations. We also thank their senior officers who have supported them to give a refinement to their presentations. 1. Ms Sumitra S Shetty AO, Personnel Dept., CO 2. Shri S Srinivasan AO, P&GS Dept., CO 3. Ms Supriya Suhas Chavan AAO, Investment Dept, CO

4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.

Shri Subodh Bhalerao AAO, Investment Dept, CO Shri V J Gurjar AAO, Investment Dept, CO Ms Asha S Puthran AAO, Investment Dept, CO Ms Pushpa Naresh Rajput AAO, Investment Dept, CO Ms Jyoti S Joshi AAO, Actuarial Dept, CO Ms Shruti S Sanaye AAO, Actuarial Dept, CO Ms Swati Nandan Vartak AAO, F&A Dept, CO Ms Anna Fernandes AAO, P&GS Dept, CO Ms Neha Ashish Divekar AAO, P&GS Dept, CO Ms Anand Gurpreet Kaur AAO, PR&CC Dept, CO Ms Pranjali R Ghadigaonkar AAO, PR&CC Dept, CO

15. Ms Amarjeet R Matharu 16. Ms Ritu S Sachdeva 17. Shri Swaroop M Naha

AAO, Mktg./CRM Dept, CO AAO, Mktg./IO Dept, CO AAO, Mktg./IO Dept, CO

Very special thanks to Shri S J Gidwani, Secretary General, Insurance Institute of India, without whom the project would not have been possible, the Corporation expresses its sincere appreciation and gratitude. L K Dash Executive Director (Mktg./IO/CRM)