Employee Development

Employee Development The Development Planning Process Companies Strategies to Provide Development MDP EDP Seminars Conferences Symposia

Presented by: Kirti Sharma R.No.09616603912 MBA (GH)

Employee Development
Joint initiative of an employee as well as an employer to upgrade the existing skills and knowledge of an individual. Organizations must encourage their employees to participate in employee development activities.

Professional Growth | Personal Growth

 Improves quality. Meets the challenges of global competition and social change.

Importance of Employee Development:

Incorporates technological advances and changes in work design.

Helps companies to reduce turnover by showing employees that the company is investing in the employees skill development and by developing managers who can create a positive work environment that makes employees want to come to work and contribute to the company goals.

Formal education programs

Approaches to Employee Development

off-site and on-site programs short courses offered by consultants or universities, executive MBA programs

Tuition reimbursement
Reimbursing employees costs for college and university courses and degree programs. Eg. In Tata Consultancy Services, employees are refunded the amount of money invested in degree programs.

Assessment | Assessment Center

Collecting information and providing feedback to employees | Multiple raters or evaluators evaluate employees performance on a number of exercises.

Approaches to Employee Development

Succession Training

new managers being developed who someday will guide the company's future.

Off-Site Training
Training seminars or classes offered outside your company Eg. ONGC Ltd. Provides an annual off-site training in Dehradun, Uttarakhand.

Supervisor Contact
Supervisors who spend time with employees, offer advice and insight is valuable to the career development of each staff member.

Career Paths Developing a plan for advancement within the company.

Approaches to Employee Development

Job enlargement
Job rotation Transfer

adding challenges or new responsibilities to an employees current job. providing employees with a series of job assignments in various functional areas of the company or movement among jobs in a single functional area or department.

an employee is given a different job assignment in a different area of the company. Eg. In Banking Sector, say in Andhra Bank, Oriental Bank, Punjab National Bank etc, the employees are transferred on a timely basis.

Promotions

advancements into positions with greater challenges, more responsibility, and more authority than in the previous job.

Downward move

occurs when an employee is given a reduced level of responsibility and authority.

Approaches to Employee Development

Externships

employees take full-time, temporary operational roles at another company. opportunities to manage change, to teach, to take on a higher level of responsibility, or to be exposed to other job demands. Eg. Temporary assignment Employee exchange in which two companies agree to exchange employees.

Mentoring Programs Group mentoring programs Coaching

a peer or manager who works with employees to motivate them, help them develop skills, and provide reinforcement and feedback.

Assessment tools for Employee Development

Myers-Briggs Type Indicator (MBTI)

Most popular psychological test for employee development. Identifies individuals preferences for energy, information gathering, decision making, and lifestyle. It is a valuable tool for understanding communication styles and the ways people prefer to interact with others. Provides information of persons feelings and behavior

Assessment tools for Employee Development

Benchmarks

An instrument designed to measure important factors in being a successful manager. Eg. Items measured can include: dealing with subordinates, acquiring resources, and creating a productive work climate.

Performance appraisal

Process of measuring employees performance. Must provide specific information for improvement. Different approaches for measuring performance: Ranking employees. Rating their work behaviors. Rating the extent to which employees have desirable traits believed to be necessary for job success.

Assessment tools for Employee Development

360-Degree Feedback System

Examples of Employee Development Activities by various organizations

Infosys

The companys Leadership Institute splits its leaders into three tiers. Each is mentored by more senior colleagues, and they also apply and are evaluated for formal leadership training.
IT major has already identified a pool of 400 leaders who will steer it in the future. They are trained in Infosys Leadership Institute at the company's Mysore campus

The Development Planning Process

It involves:

identifying development needs. choosing a development goal. identifying the actions that need to be taken by the employee and the company to achieve the goal. determining how progress toward goal attainment will be measured. investing time and energy to achieve the goal. establishing a timetable for development.

The Development Planning Process

Employee Development Planning Process Employee Assesses: Values, Strengths, Proficiencies, Areas of Interest, Areas of potential growth,

Fit with FM focus and future needs

Leader Assesses: Current & future department/divisions strategic goals Areas of potential growth for employee Skills required to meet the needs identified Service levels to current and future customers Development of staff and leadership qualities Workload issues and available technology Employee and Leader discuss and determine: Employee Career goals (1-5 years) what skills/experiences:
Meet department strategic goals Enhance employees ability to meet current FM needs Enable employee to meet future needs and goals Develop staff and leadership qualities Develop knowledge worker skills Perform individual research/study Attend classes, workshops, study groups Assign new responsibilities to gain experience Provide mentor or coach Support/obtain professional certification & licenses Enter a degree program Serve on cross-functional team Serve as a team facilitator

Actions Employee, Leader and Division may take to achieve goals identified, for example:

Table 9.12 - Responsibilities in the Development Planning Process

MDP

A management development program is a program initiated by a company's leadership to train and retrain managers within the company's structure. This program can train employees in how to effectively manage other employees, gain product knowledge, learn negotiating, business etiquette, and filling out companyissued documents. Management development programs differ among companies. For example, a car rental agency may hire a person into the management development program and require the employee to complete the program over the course of a year. This employee may be required to work different jobs in the organization so that he can understand each job and manage employees doing different jobs. This person may also be required to learn about the company's business partners and suppliers. The management development program can entail training of current employees to become managers, or can involve newly hired managers, who are taught the business through the management development program.

Includes aspects likeConceptual, technical, communication, management skills

Advantages of MDP
The Management Development Program (PDD) adapts to the needs and challenges of company management in an increasingly more global environment. The PDD program entails a considerable investment both at personal and company level and helps managers to:

Develop a global and integrated overview of the company. Provide know-how and tools on company management in the new global economy. Revise attitudes of leadership, teamwork and personal commitment with the mission of the company and its long-term targets.

Achieve an ability to reason in a much more detailed, profound and complete way from a business viewpoint.
Accentuate the capacity of acting with a results-oriented business mentality, but also directed at the development of people, the company and society.

Types of MDPs
1. Open Programmes
Also offered is a special programme for potential exporters, and programmes on new topics like Ethics in International Business, Industrial Marketing and Global Tenders, Getting Started in CrossBorder e-Business, etc.

2. Sponsored Programmes
Offering training facilities to co-developing countries in Asia, Africa and Latin America has been a regular feature of the Institutes activity. Special programmes have also been organised at the instance of the International Trade Centre, UNCTAD/WTO, and the Commonwealth Secretariat.

3. Collaborative Programmes
with renowned institutions Eg. The programmes conducted by IIFT with:

1. 2. 3. 4.

WTO: Threats and Opportunities 8 districts in Maharashtra Challenges & Opportunities for Promotion of High Value Added Exports Managing Trade Logistics for Improving Global Competitiveness Intellectual Property Law in India

As per: AIMA

Methods and techniques used to facilitate training

Instructional DVDs

Operational Training manuals (hard copies and electronic versions)

On-line testing In-class seminars

Field training

Product seminars (conducted by suppliers)

Consultation Services provided by Senior Management including Regional and District Managers

EDP

Encouraging employees to acquire new or advanced skills, knowledge, and view points, by providing learning and training facilities, and avenues where such new ideas can be applied. Employee development is the process of helping your employees acquire the skills they need to succeed. One obvious example is various kinds of training. Other developmental programs offer employees resources that they can use on their own to further their careers. Offering employee development activities creates a more versatile and prepared workforce to help move your company forward.

Methods of EDPs

Encourage employees to participate in conferences and seminars in line with their position and skill sets. Employees learn a lot of new things while on job itself. Write critical incident notes and share with all other related employees. Human resource professionals must provide manuals, guidelines, checklists, organization policies for the employee to know what he is supposed to do in the organization. Employees can also be provided additional responsibilities by their team managers. Job rotation also helps an employee to develop and enhance his skills. Ask employees to work in teams. Give adequate learning opportunities to employees. Performance appraisals also help in employee development.

Seminars
a group of advanced students studying under a professor with each doing original research and all exchanging results through reports and discussions.

A conference is usually large, possibly taking up many rooms in a hotel or a convention center. It usually takes up several days. It can also describe a single, small meeting-for example,

Types of Seminar Based on the size and organizational aspects the seminars can be
classified in to four types. viz.
Mini seminar: Its coverage and scope are small and simple. A small population is enough to hold this seminar. A discussion held over the topic taught or to be taught with the students is known as Group discussion. Such group discussions held in an organized way within a class room, it is called mini seminar. This mini seminar gives the students training in questioning skills, organizing the information and presentation skills of seminar. A mini seminar is felt necessary because it gives good experience to conduct a major seminar at Institutional level. National seminar: An association of any kind particularly with academic or professional interest or an organization (Government, Firm, etc.,) conducts the seminar at National level is called National seminar. The subject experts are invited to the seminar for discussion. The Secretary of the seminar prepares the schedule and functionaries for seminar.

International seminar: Usually the seminar conducted by an international organization or agency is known as International seminar. Theme of this seminar has wider aspects. Globalization, Renovation, Atomic energy agreements, Policies implementation and modification etc., are examples for themes of International seminars. A Nation or its body can conduct or organize the international seminar.

Major seminar: The seminar conducted at an institutional or departmental level for a specific topic or subject is known as Major seminar. Usually students and teachers are participating in this type of seminar. This major seminar can be organized at department level for every month. A specific topic or subject is selected for the theme of the seminar.

Conference

a meeting for consultation, exchange of information, or discussion, especially one with a formal agenda Large gathering of individuals or members of one or several organizations, for discussing matters of common interest.

Eg. United Nations Conference of Water Conservation and sustainable development in 2013 (Paris, France)

Different types of conferences

Conferences can include a variety of events such as roundtables, workshops, lectures, etc. Depending on objectives of the conference, the different types of conferences are:
Type Definition Conference Examples Annual Conference of the Society for French The most general term to indicate a meeting for discussion - most commonly Studies adopted by associations and organizations for their regular meetings. It is usually associated with the most traditional type of presentation, that is, Biennial Conference of the Society for Italian papers followed by questions. Studies Nowadays, this describes a meeting to discuss a particular subject, but its original meaning defines it as a drinking party devoted to conversation and Spanish and Portuguese Studies Postgraduate following a banquet. A symposium thus has a slightly more informal character Symposium than a conference.

Symposium

Seminar

The first meaning of this term refers to a group of students studying under a IGRS: From Textual to Visual professor with each doing research and all exchanging results through reports and discussions. Its second definition: 'debating special issues' preserves the Departmental Research Seminar (Italian, UCL) conversational character of the term 'seminar'.
This term indicates both a traditional conference and a conversational seminar. Colloquia tend to privilege the aspect of debate. Colloquium for Police History (SSEES)

Colloquium

Workshop

Taken from the language of manufacturing, the term workshop indicates a brief intensive educational program for a small group of people that focuses on techniques and skills in a particular field. In academia, it is adopted to Mutual Perceptions in Travel Literature (SOAS) describe meetings reserved for small groups of specialists who come together for concerted activities or discussion. The roundness of the table clearly symbolizes the equality of all participants. Each of them will have the same right to take the floor. Roundtables Berkeley Germanic Linguistics Roundtable commonly bring together academics who usually are invited as key-note speakers. Discussion nevertheless plays the leading role in this kind of Urban Environmental History meeting.

Roundtable

Symposia

a conference or meeting to discuss a particular subject. a meeting or conference for the discussion of some subject, especially a meeting at which several speakers talk on or discuss a topic before an audience. A symposium is usually used to describe a small conference on a single subject. For example, a series of lectures on a single day might be called a symposium.

Thank You