MAGNA CARTA

FOR RESIDENTIAL CONSUMERS

Pursuant to the Provisions of Section 41 of Republic Act No.

9136 otherwise known as the Electric Power Industry Reform
Act, the Energy Regulatory Commission hereby promulgates
the Magna Carta for Residential Electricity Consumers as
adopted in a Resolution by the Commission on June 9, 2004.

The following provisions needs immediate compliance.

ARTICLE 6 – RIGHT TO ELECTRIC SERVICE

Our policy is to transfer all kwh meters to poles, that our
connection point shall be the pole where the kwh meters of
the consumers are located. All materials and labor costs after
the kwh meter shall be borne by the consumer.
ARTICLE 8 – EXEMPTION FROM PAYMENT OF METER
DEPOSITS

Effective immediately all residential consumers

applying for new connection shall be exempt from
paying meter deposits.

In cases of loss and/or damage to the electric meter

due to the fault of the customer, he shall bear the
replacement cost of the meter.

ARTICLE 28 – OBLIGATION TO PAY BILL DEPOSITS

All new and additional residential connections shall

be required to pay energy deposits based on coop
policy.

(RESIDENTIAL APPLICANTS FOR SPECIAL LIGHTINGS ARE

STILL SUBJECT FOR METER DEPOSIT, HENCE IT IS A
TEMPORARY CONNECTION. METER DEPOSITS WILL BE