EMOTIONAL INTELLIGENCE

BY VISHNU ARJUN

INTRODUCTION
Human emotions are a function of evolution that enabled us to solve problems, protect ourselves and our families, survive desperate circumstances .

INTRODUCTION
The role of emotion in everyday life also influences the way we learn, set goals, communicate with one another, priortize daily tasks etc.

DEFINITION
Emotional intelligence (EQ/EI) is ability of individual to identify, evaluate and also control emotions of a individual or a group of individuals or oneself. It refers to emotional management skills which provide ability to provide emotional balance during certain circumstances.

DEFINITION
FEELING PART

THINKING PART

EOMITIONAL INTELLIGENCE

IMPORTANCE OF EI
Some researchers show that IQ contributes only 20 % to success. Remaining 80 % depends upon EQ

IQ

EQ

DIFFERENCE BETWEEN

HIGH IQ AND HIGH EQ PERSONS

HIGH IQ Critical Reserved Emotionally bland Condescending

HIGH EQ Casual Outgoing Comfortable

friendly

DIFFERENT PERSPECTIVE OF EQ
CONSERVATIVE VIEW They get easily distracted due to emotions Emotions must be controlled Inhibited Emotions cloud their judgment PROGRESSIVE VIEW They say emotions motivate them Emotions must be managed Committed towards goal Provides vital feed back

IMPORTANCE OF EQ/EI
The emotion and your body have a relationship To understand how our brain process different level of emotions To improve awareness how to behave in a situation

DIFFERENT LEVELS OF EMOTIONS

Joy the ability to feel the essence of your own destiny( Kevin Ryerson) Anger strong feeling of dissatisfaction on something Anxiety feeling nervous at a point of time due to valid or no specific reason

DIFFERENT LEVELS OF EMOTIONS

Surprise the suddenness of something , may be pleasant or unpleasant Grief mental suffering over a loss of something or painful experience Love feeling of personal attachment to someone Fear mental suffering due to percieved threat

COMPONENTS OF EQ
Self awareness Self management Social management Relationship management Problem Solving

SELF AWARENESS
Emotional Self Awareness Self Assessment Self Confidence

SOCIAL AWARENESS
Empathy Institutional awareness Service orientation

SELF MANAGEMENT
Emotional self control Adaptability to different environment Achievement Iniitative Being Optimistic

RELATIONSHIP MANAGEMENT
Motivating others Build up team spirit Being influential Conflict management

MEASURING EI/EQ
There are many ways for measuring emotional intelligence Self report test Observer rating test MIES

SELF REPORT TEST

Self-report is the most common way to measure things such as warmth, empathy, anxiety and other personality traits.

SAMPLE SELF REPORT TEST

Select one option for following answer I often worry Often Rare Not at all for no reason at all Its hard to sleep Often Rare Not at all at night I lack problem Often Rare Not at all solving technique

SAMPLE SELF REPORT TEST

Im worried about my looks I feel nervous when talking to stranger Often Rare Not at all Often Rare Not at all

EVALAUATIONS
After answering the questions , allocate marks to your answers Often- 2 points Rare - 1 points Not at all 0 points

RESULT
YOUR SCORE 0-3 3-6 Above 6 OBSERVATION High EQ average score Less EQ

OBSERVER RATING TEST

This test emphasize what others think about you

SAMPLE SELF REPORT TEST

Is able to read people well Manages emotions effectively Understands my emotions Often Rare Not at all Often Rare Not at all Often Rare Not at all

EVALAUATIONS
After answering the questions , allocate marks to your answers Often- 2 points Rare - 1 points Not at all 0 points

RESULT
YOUR SCORE 0-3 3-6 Above 6 OBSERVATION Less EQ average score High EQ

MIES
MIES stands for Multifactor Emotional Intelligence test developed by Dr. Jack Mayer and others It measures four branches of emotional intelligence , based upon thepry developed by Drs.Mayer and Salovey

BRANCHES OF EI
Identifying Emotions - the ability to recognize how you and those around you are feeling.

Using Emotions - the ability to an generate emotion, and then reason with this emotion.

BRANCHES OF EI
Understanding Emotions - the ability to understand complex emotions and how emotions transition from one stage to another. Managing Emotions - the ability which allows you to manage emotions in your self and in others.

MIES
It is the only test available in the market It has 12 distinct parts and therefore studies the emotions deeply

IMPROVING EQ
Clear communication Empathy Self awareness Problem solving Decision making Patience Listening skills

IMPROVING EQ
Gentleness Self motivation Caring Self control Perseverance Getting along with others

CONCLUSION
The day to day emotions must be controlled and managed effectively so that success is achieved