Documente Academic
Documente Profesional
Documente Cultură
IN TRAINING
&
DEVELOPMENT
PRESENTED BY:-
Alokparna Gupta(02)
Sony Samal(71)
Shreya Kumari (103)
Barsha Mohanty (108)
Priyanka Priyadarshi(30)
OBJECTIVE OF THE STUDY:-
To study:-
BPO- Genpact
LATEST TECHNIQUES -
ADVANTAGES
New technologies have made it
possible to:
Reduce the costs associated with
delivering training
Digital
collaboration
Synchronous Asynchronous
communicatio communicatio
n n
TRA DIT ION AL
LEA RN ING Tr ain er / In struc tor
. D eliv ery
APP RO ACH .C ont ent
Le ar ne r
Lea rne r
Le arne r
• Exp er ts
• Re sour ce
• Ma teria ls
BLEN DE D LEA RN ING APPR OACH
Tr ai ner
On li ne -de liv ery
lear nin g -con ten t
Lea rne r
Lea rne r Lea rne r
Resour ce
Ex per t mat erial
webs ite
E-LEARNING APPROACH
Technology Trainer/Instructo
Delivery Mechanism r
(Online, iPod, Simulation
Content)
Resource Materials
Experts Websites
LATEST TECHNOLOGY:
Internet - Online learning
Web based learning
E-learning
Learning –portals
Multimedia
Distance learning
Expert systems
Networking
Learning Portals
Questionnaire preparation
• Close ended
• Open Ended
Likert Scale:
• 4 point scale
•Strongly disagree Strongly agree
Data Collections:
• Primary – Telephonic interview, Email
• Secondary– Ebscohost, Employee Training &
development, R.A Noe., Journals, Articles
RESEARCH PROCESS
Research on Latest
Training &
Development
Techniques
SAMPLING
•Sampling-- Non-probability
•Sample Size-- 15
•Sampling technique– Convenient sampling
ANALYSIS
Qualitative
Quantitative-
SPSS (Rotated Component Matrix )
SPSS ANALYSIS
Rotated Component Matrix(a)
Component
1 2 3
V1 .587 .800 -.108
V2 .856 .266 .257
V3 .903 .143 .131
V4 .498 .452 .325
V5 .892 .044 .117
V6 .930 .196 -.174
V7 .157 .741 .643
V8 .770 .573 -.072
V9 .122 .961 .140
V10 .020 .064 .939
V11 .157 .741 .643
Extraction Method: Principal Component Analysis. Rotation
Method: Varimax with Kaiser Normalization.
a Rotation converged in 5 iterations.
VARIABLES COMPONENTS
Component 1 Component 2
V2-Blended V1- Geography
learning V7-Learning
V3- Synchronous environment
V4-Motivation V9-Proactiveness
V6-Virtuality V11-Dynamism
V8-Cost
effectiveness
FINDINGS
IT AND BPO
New techniques provide better interaction between
the learners and the trainers.
This helps trainers to be proactive in their learning
rather than driven by their employer.
New techniques of training are cost effective and
save time
It increases the effectiveness of the learning
environment and can facilitate better interaction.
They do not believe that, there exists a need of
informal training program for effective learning.
They strongly agree that Infrastructure and
geography does make a difference in conducting
training programs.
INSURACE AND OTHERS
They believe that, there exists a need of informal
training program for effective learning.
LIMITATIONS