Presentation 17065

ISO/IEC 17065:2012
Conformity assessment Requirements for bodies certifying products, processes and services
Presentation on the new standard

Page 1 2012-09-26
Introduction
This presentation has been developed by the Drafting Group of ISO CASCO WG 29.
The aim is to support all interested parties concerned by the implementation of this new standard, e.g. conformity assessment bodies, accreditation bodies, industries with general information and contribute to an harmonized transition.
This is an open presentation without any copyrights and can be used by anyone. We welcome any information about product certification in your region, country, e. g. number of schemes, number of accredited certification bodies, number of certificates under ISO/IEC Guide 65 / ISO/IEC 17065, if you have any please send it to charlet@iso.org
ISO CASCO Secretary Sean MacCurtain

Page 2 2012-09-26
ISO CASCO Convenor WG 29 Christian Priller
Table of content
Importance / Impact of product certification for global trade 4
Product, Process and Service Certification

Timeline of Revision ISO/IEC Guide 65 to ISO/IEC 17065 Purpose of Revision ISO/IEC Guide 65 to ISO/IEC 17065 Content of ISO/IEC Guide 65 to ISO/IEC 17065 Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 ISO/IEC 17065:2012 Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 Cross reference ISO/IEC 17065:2012 to ISO/IEC Guide 65:1996 Back-up slides: examples
Page 3 2012-09-26
5
7 10 11 13 22 37 46 55
Examples - Importance and Impact of product certification for global trade

An unknown number of sectors, regulators, schemes and CBs run their operation under this requirements with an unknown number of certificates and products, this shows the great importance.
International level
IEC CB Scheme: 74 National Certification Bodies 382 CB Testing Laboratories 45 Satellite Laboratories 2800 Manufacturer's Testing Laboratories 70'000 CB Test Certificates issues in 2011
Asia
Japan JIS-mark : 25 certification bodies JAS-mark: 142 certification bodies PSE-mark: 10 certification bodies PSC-mark : 9 certification bodies PAL : 13 certification bodies China: 35 accredited Certification Bodies 10 Certification Bodies response for China Compulsory Certification (CCC) 50,728 companies with 280,000 certificates for CCC
Europe:
New Legilation Framework (NLF) over 20 European Directives, Trade volume 1500 mrd , about 2000 Notified Bodies 974 accredited certification bodies in Europe
(source: European Co-operation Accreditation)
Germany: GS-mark 91 bodies
New Zealand/Australia Brasil

70 accredited Certification Bodies 36 certification bodies for product certification 70 product certification schemes delivered by 36 accredited bodies
Page 4 2012-09-26
USA
120 Accredited Certification Bodies
Product, Process and Service Certification (1)
Page 5 2012-09-26
Product, Process and Service Certification (2)
Page 6 2012-09-26
Timeline of Revision ISO/IEC Guide 65 to ISO/IEC 17065

date
2007-04 2007-09 2008-04
activity
1st WG 29 meeting definition of scope and structure of revision 1st DG meeting 2nd DG meeting
output
WD1 WD2 WD3
Participants
30
Results ballot
2008-04 2008-10
2009-03 2009-06 2009-07 2010-03 2010-04
2nd WG 29 meeting 3rd DG meeting

4th DG meeting 3rd WG 29 meeting CD out for ballot Change of Convenor Mario Wittner > Christian Priller 4th WG 29 meeting
WD4 WD5
WD6 CD1
35
37 78% approval 1040 comments submitted
43
Page 7 2012-09-26

date
2010-06 2010-08 2011-01 2011-02 2011-05 2012-01 2012-02 2012-04 2012-07 2012-09
Page 8 2012-09-26
activity
5th DG WG 29 meeting CD2 out for ballot for two months 6th DG meeting 5th WG 29 meeting in conjunction with WG 32 DIS out for ballot 7th DG meeting (Geneva) 6th WG 29 meeting (Munich) FDIS out for vote FDIS approved Publication
output
CD2
Participation
Results ballot
91% approval 570 comments submitted
DIS
35 88% approval 440 comments submitted
FDIS
30
95% approval in ISO and 100% in IEC IS

Date Activity WG 32 Output Participation Results (comments/voting)
Status of ISO/IEC 17067

2010-02 2010-09 2011-02 2011-10 2011-11 2012-04 2012-06 2013-02 Q2 2013 Q3 2013
Page 9 2012-09-26
1st WG 32 meeting definition of scope and structure of revision

2nd WG meeting 3rd WG meeting 4th WG meeting CD out for ballot 5th WG meeting DIS out for ballot 6th WG meeting FDIS out for ballot IS out
WD0 WD1 WD2 CD
12 10 15 12 88% approval
DIS
15
FDIS
Purpose of Revision ISO/IEC Guide 65 to ISO/IEC 17065

ISO IEC Guide 65 ISO IEC 17065
Maintain the proven parts of Guide 65 Improve where necessary
Page 10 2012-09-26
Content of ISO/IEC Guide 65 to ISO/IEC 17065 (1)

The content is aligned with the new structural requirements decided by ISO CASCO (8 chapters instead of 15 in ISO/IEC Guide 65)
Page 11 2012-09-26
Content of ISO/IEC Guide 65 to ISO/IEC 17065 (2)

The obligatory requirements of the ISO/PAS are included in ISO/IEC17065
* The PAS requirements may also be addressed in other parts of the

standards than the ones listed above
Page 12 2012-09-26
Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (1)
Page 13 2012-09-26
Page 14 2012-09-26

The definition chapter is considerably improved by definitions on
Page 15 2012-09-26
Page 16 2012-09-26
Page 17 2012-09-26

The process chapter 7 follows the functional approach provided in ISO/IEC 17000 which consists of selection determination review evaluation
attestation
surveillance
Decision and insuance of certificate if relevant
The functions selection and determination are in 17065 combined as function evaluation
Page 18 2012-09-26
Changes of revision ISO Guide 65 to ISO/IEC 17065 (7)
Page 19 2012-09-26
Page 20 2012-09-26

Detailed presentation of the most important clauses of the new ISO/IEC17065:2012
Page 21 2012-09-26
ISO/IEC 17065:2012
ISO/IEC 17065 and relation to ISO/IEC Guide 65
Clause 3. Terms and definitions
Page 22 2012-09-26
ISO/IEC 17065:2012
4. General requirements
Clause 4.1 Legal and contractual matters
Page 23 2012-09-26
ISO/IEC 17065:2012
Clause 4.2 Impartiality
Page 24 2012-09-26
ISO/IEC 17065:2012
ISO/IEC 17065 and relation to ISO/IEC Guide 65 Clause 4.3 Liability and financing
Clause 4.4 Non-discriminatory conditions

Clause 4.5 Confidentiality Clause 4.6 Publicly available informations
Page 25 2012-09-26
ISO/IEC 17065:2012
5. Structural requirements
Clause 5.1 Organization
Clause 5.2 Safeguarding Impartiality
Significant changes related to ISO/IEC Guide 65 by introducing a mechanism for safeguarding impartiality which can be a committee established by one or more CBs
a committee implemented by a scheme owner

a governmental authority or an equivalent party.
Page 26 2012-09-26
ISO/IEC 17065:2012
6. Resource requirements
6.1 Personnel
6.2 Evaluation resources
Significant changes related to ISO/IEC Guide 65 by introducing a more detailed description of internal and external resources. In ISO/IEC Guide 65, external resources is called subcontracting. Internal resources can also be resources under the direct control of the CB.
Page 27 2012-09-26
ISO/IEC 17065:2012
7. Process Requirements
Clause 7.1 Scheme
Clause 7.2/7.3 Application
Application clause in ISO/IEC Guide 65 (8.2) is replaced in ISO/IEC 17065 by clauses 7.2 application and 7.3 application review which provides a more detailed information.
Page 28 2012-09-26
ISO/IEC 17065:2012
Clause 7.4 Evaluation
Page 29 2012-09-26
ISO/IEC 17065:2012
Clause 7.5 Review
Introducing the function review based on the functional approach provided in ISO/IEC 17000. A certification body must have all information and results related to the evaluation to complete the review
Page 30 2012-09-26
ISO/IEC 17065:2012
Clause 7.6 Decision
Page 31 2012-09-26
ISO/IEC 17065:2012
Clause 7.7 Documentation
Clause 7.8 Directory
Page 32 2012-09-26
ISO/IEC 17065:2012
Clause 7.9 Surveillance Improvement related to ISO Guide 65 by introducing a more detailed description of changes affecting certification (introduced by the scheme or initiated by the client).
Clause 7.10 Changes Clause 7.11 Status
Improvement related to ISO Guide 65 by more detailed description of termination, reduction, suspension or withdrawal of certification.
Page 33 2012-09-26
ISO/IEC 17065:2012
7.12 Records
7.13 Complaints / Appeals
Alignment with ISO PAS 17003
Page 34 2012-09-26
ISO/IEC 17065:2012
Clause 8. Managementsystem
Page 35 2012-09-26
ISO/IEC 17065:2012
Principles (Annex A)
Process and services (Annex B)
The informative Annex B provides explanations for application of this standard for certification of processes and services.
Page 36 2012-09-26
Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 (1)
Page 37 2012-09-26

ISO/IEC Guide 65:1996 1.1/1st paragraph/competent 1.1/1st paragraph/third-party 1.1/1st paragraph/certification system 1.1/2nd paragraph/product, process, service 1.2 ISO/IEC 17065:2012 1 1 3rd sentence/3.12 3.9/7.1.1 1 1st sen./3.4/3.5/3.6/Annex B System scheme Remarks
7.1.1 Note 1 and 2 3.1 4.4.1

4.4.2/4.4.3 7.1.2 7.1.3 4.4.4 4.2
3.1 4.1.1
4.1.2 4.1.3/1st and 2nd sentence 4.1.3/3rd sentence 4.1.4 4.2 a)
Page 38 2012-09-26
Supplier client

ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks
4.2 b)
4.2 c) 4.2 d) 4.2 e) 1st sentence 4.2 e) 2nd sentence 4.2 f) 4.2 g) 4.2 h) 4.2 i) 4.2 j) 4.2 k)
7.6.1
5.1.3 4.1.1 5.1.1 4.2.4/5.2 7.6.2 4.1.2.1 4.3.1 4.3.2 6.1.1.1 8
4.2 l)
8.2.4 , 5.1.2
Page 39 2012-09-26

ISO/IEC Guide 65:1996 4.2 m) 4.2 n) 4.2 o)/related bodies 4.2 o) 1) 4.2 o) 2) 4.2 o) 3) 4.2 p) 4.3/1st paragraph/1st sentence 4.3/1st paragraph/2nd sentence 4.3/2nd paragraph 4.4 4.4 Note 2
Page 40 2012-09-26
ISO/IEC 17065:2012 4.2.2, 4.2.5 5.1.4 4.2.7/4.2.8 4.2.6 a) c) 4.2.6 d) and e) 4.2.3 7.13 7.4.4 7.1.2 6.2.1 6.2.2 7.4.5
Remarks

ISO/IEC Guide 65:1996 4.4 Note 3 4.5 4.5.3 a) 4.5.3 c) ISO/IEC 17065:2012 7.4.5 Note 8 8.2.1 6.1.2.2 ISO/IEC17065 requirement applies only to individuals in the certification process Remarks
4.5.3 d) 4.5.3 e) 4.5.3 f) 4.5.3 g) 4.5.3 h) 4.5.3 i) 4.5.3 j)
5.1.2 5.1.2 8.5 8.3 8.2.5 6.1.2.1 6.2.2.4 d) ISO/IEC17065 requirement more focused
Page 41 2012-09-26

ISO/IEC Guide 65:1996 4.5.3 l) 4.5.3 l) 1) 4.5.3 l) 2) 4.5.3 m) 4.5.3 n) 4.6.1 4.6.2 a) and b) 4.6.2 c) 4.7.1 4.7.2 4.8.1 b) 4.8.1 c)
Page 42 2012-09-26
ISO/IEC 17065:2012 7 7.11, 7.7.3 8.3 7.13 8.6 17000 5.1; 17000 5.2; 7.6.2; 7.9.2; 7.11 17000 5.1; 17000 5.2; 7.6.2; 7.9.2; 7.11 7.10 8.6 8.5 4.6 a) 4.6 a)
Remarks

ISO/IEC Guide 65:1996 4.8.1 d) 4.8.1 e) 4.8.1 f) 4.8.1 g) 4.8.2 4.9 4.10 ISO/IEC 17065:2012 4.6 b) 4.6 c) 4.6 d) 7.8 8.2/8.3 7.12/8.4 4.5 Remarks
4.10.1 5.1.1
5.1.2 5.2.1 5.2.2
Page 43 2012-09-26
6.1.1.3 6.1.1.2
6.1.2.1 d)/8.2.5 6.1.2.1 6.1.3

ISO/IEC Guide 65:1996 5.2.3 6 7 8.1.1 8.1.2 8.1.3 8.2 8.2.1/application form 9.1 9.2 9.3 ISO/IEC 17065:2012 6.1.2.2 7.10 7.13 4.6 a), 4.6 c 4.1.2.2 4.6 a)/7.1.3 7.2, 7.3 7.2 Note 2 7.3.1 7.3.4 7.4.1 7.4.2 Remarks
Page 44 2012-09-26

ISO/IEC Guide 65:1996 9.4 10 11 11 b)/nonconformities 12.1 12.2 12.3 12.4 13 13.2 14 15
Page 45 2012-09-26
ISO/IEC 17065:2012 7.4.3 7.4.4 7.4.9 7.4.6 7.6.2 7.6.1 7.7 7.10 7.9 4.1.2.2 k)/7.10 4.1.3 4.1.2.2 j)
Remarks
Cross reference ISO/IEC 17065:2012 to ISO/IEC Guide 65:1996 (1)

ISO/IEC 17065:2012 1 1 1st sen./3.4/3.5/3.6/Annex B 1 3rd sentence/3.12 3.1 3.4 3.5 3.6 3.9/7.1.1 ISO/IEC Guide 65:1996 1.1/1st paragraph/competent 1.1/2nd paragraph/product, process, service 1.1/1st paragraph/third-party 3.1 1.1/2nd paragraph/product, process, service 1.1/2nd paragraph/product, process, service 1.1/2nd paragraph/product, process, service 1.1/1st paragraph/certification system
4.1.1 4.1.2.1 4.1.2.2

Page 46 2012-09-26
4.2 d) 4.2 g 8.1.2, 8.2.1

ISO/IEC 17065:2012 4.1.3 4.2 4.3.1 4.3.2 4.4.1 4.4.2/4.4.3 4.4.3 4.4.4 4.5 4.6 a) 4.6 a) 4.6 a)
Page 47 2012-09-26
ISO/IEC Guide 65:1996
14
4.2 a; 4.2 e; 4.2 m; 4.2 o 4.2 h 4.2 i) 4.1.1 4.1.2 4.1.2 4.1.4 4.10 4.8.1 b) 4.8.1 c) 8.1.1

ISO/IEC 17065:2012 4.6 a)/7.1.3 ISO/IEC Guide 65:1996 8.1.3
4.6 b) 4.6 c)
4.6 d) 5.1.1 5.1.2 5.1.2 5.1.2 5.1.3 5.1.4
4.8.1 d) 4.8.1 e)
4.8.1 f) 4.2 e) 1st sentence 4.2 l) 4.5.3 d) 4.5.3 e) 17065 requirement more focused 4.2 c) 4.2 n)
Page 48 2012-09-26

ISO/IEC 17065:2012 5.2 6.1.1.1/6.1.1.2 6.1.1.2 6.1.1.3 6.1.2.1 6.1.2.1 6.1.2.1 d)/8.2.5 6.1.2.2 6.1.2.2 6.1.3 6.2.1 6.2.2
Page 49 2012-09-26
ISO/IEC Guide 65:1996 4.2 e) 2nd sentence 4.2 j) 5.1.1 4.10.1 4.5.3 i) 5.2.1 5.1.2 4.5.3 c) 17065 requirement applies only to individuals in the certification process 5.2.3 5.2.2 4.3/2nd paragraph 4.4

ISO/IEC 17065:2012 6.2.2.4 d) ISO/IEC Guide 65:1996 4.5.3 j)
7.1.1 7.1.1 Note 1 and 2

7.1.2 7.1.2 7.1.3 7.1.3
1.1/1st paragraph/certification system 1.2

4.1.3/1st and 2nd sentence 4.3/1st paragraph/2nd sentence 4.1.3/3rd sentence 8.1.3
Page 50 2012-09-26

ISO/IEC 17065:2012 7.2 ISO/IEC Guide 65:1996 8.2
7.2 Note 2 7.3

7.4.1 7.4.2 7.4.3 7.4.4 7.4.4 7.4.5 7.4.5 Note 7.4.6
8.2.1/application form 9.1

9.2 9.3 9.4 4.3/1st paragraph/1st sentence 10 4.4 Note 2 4.4 Note 3 11 b)/nonconformities
Page 51 2012-09-26

ISO/IEC 17065:2012 7.4.9 7.6.1 7.6.1 7.6.2 7.6.2 7.7 7.8 7.9 7.10 7.10 7.10 7.10
Page 52 2012-09-26
ISO/IEC Guide 65:1996 11 4.2 b) 12.2 4.2 f) 12.1 12.3 4.8.1 g) 13 4.6.2 c) 6 12.4 13.2

ISO/IEC 17065:2012 7.11 ISO/IEC Guide 65:1996 4.5.3 l) 1), 4.6.1; 4.6.2 a; 4.6.2 b
7.12/8.4 7.13
7.13 7.13 8 8.2.4 8.2.5 8.2/8.3 8.3 8.3
4.9 4.2 p)
4.5.3 m) 7 4.2 k) 4.2 l) 4.5.3 h) / 5.1.2 4.8.2 4.8.2 4.5.3 g)
Page 53 2012-09-26

ISO/IEC 17065:2012 8.3 ISO/IEC Guide 65:1996 4.5.3 l) 2)
8.4 8.5
8.5 8.6 8.6 8.7 Annex B
4.9 4.5.3 f)
4.7.2 4.5.3 n) 4.7.1 4.5.3 k) 1.1/2nd paragraph/product, process, service
Page 54 2012-09-26
Back up slides
Page 55 2012-09-26
History and Relationship
1980
ISO Guide 40 1983 ISO Guide 23 1982 ISO Guide 67 1981
1990
2000 ISO Guide 65 1996 ISO Guide 23 1982 ISO Guide 67 1981
2010
2012
ISO/IEC 17065 ISO/IEC 17067 2013 until than existing ISO Guide 23 and 67
Page 56 2012-09-26
Relation between certification body and scheme owner

Scheme owner runs a scheme Guidelines for schemes are given in ISO/IEC 17067
Stakeholder
manufactorer, operator, deliverer of a product, process or services
Certification Body
and Conformity assessment
Requirements for certification bodies are given in ISO/IEC 17065 ISO/IEC 17030 for the labels and their use
Customer Scheme owner can be the certification body, governmenal authority, trade association, group of CBS, ..
Page 57 2012-09-26
Examples of resources used for testing, inspection and auditing

Certification body
All those examples are covered in Clauses 6 of ISO/IEC 17065
Page 58 2012-09-26
Examples of Resources Personnel
All those examples are covered in Clause 6 of ISO/IEC 17065
Page 59 2012-09-26
Examples: how a CB can be positioned in a bigger organisation
This shows possible position of a CB within a bigger organisation

Page 60 2012-09-26
Example of possible arrangement for Organizational Control
Organizational Control is to supervise that the related company does not influence the person in its work for the CB
Agreement to follow CB rules and procedure
Work contract
This relates to Clause 7.6.4 of ISO/IEC 17065. This is one possibility for organisational control among many
Page 61 2012-09-26
Functional Approach
The functional approach is described in ISO/IEC 17000 (left part of the chart below)
Evaluation
Insuance of a certificate after decision
The right part of the chart (evaluation Insuance of certificate) is the terminology used in ISO/IEC 17065
Page 62 2012-09-26
Process steps / requirements
Page 63 2012-09-26
Maintenance group (1)

Mandate
The level of work is expected to be limited. There is no meeting foreseen. It is mainly required from the members to be available to fulfill the functions described above. Suggestion is that the members of the drafting group would be the members of the maintenance group.
Page 64 2012-09-26
Maintenance group (2) Members

Mr. Sumio Asada Ms. Andrea Barroso Melo Monteiro de Queiroz Mr. Alister Dalrymple JISC (Japan) ABNT (Brazil) AFNOR (France)
Ms. Yunhua Chen

Mr. Ian Cleare Mr. Graeme Drake Mr. Reinaldo Figueiredo Mr. Steve Keeling Mr. Pedro Loste Mr. Leif Madsen Mr. Paul Moliski Mr. Keith Mowry Mr. Christian Priller (Convenor WG 29) Mr Jaap Prummel Mr. Lorenz Roggli Mr. Hinrich Schaub Mr. Thomas Facklam Mr. Hanspeter Ischi Mr. Heribert Schorn Mr. Alan Squirrell Mr. Pierre de Ruvo Page 65 2012-09-26
SAC (China)
BSI (United Kingdom) SA (Australia) ANSI (USA) SA (Australia) AENOR (Spain) DS (Denmark) IAF ANSI (USA) DIN (Germany) NEN (Netherlands) SNV (Switzerland) ILAC ON (Austria) IAF SNV (Switzerland) ILAC alternate (DIN Germany) ILAC IEC
Thank you a great work goes to finish

After a long and intensive work with ISO CASCO WG 29 over the last years
I like to say Thank you as your Convenor, hopefully not to forget somebody or something now, If so, I say sorry in advance.
I like to say Thank you to ISO Secretary, to all of them, To my parent Convenor Mario Wittner, To all of you and to everybody for your great credit, support and nice and hard discussions, To the support of the Drafting Group, without them it would not be possible for me. Looking in front of, I see the result of a very well balanced new standard for the economic system and all participants in the system. And hope to see you all soon, it was a pleasure for me to work so close with you ! I wish you all good luck, health and success Yours Christian Priller, Convenor
Page 66 2012-09-26

Presentation 17065

Încărcat de

Informații document

Descriere originală:

Titlu original

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

Presentation 17065

Încărcat de

Drepturi de autor:

Formate disponibile

ISO/IEC 17065:2012

Presentation on the new standard

ISO CASCO Secretary Sean MacCurtain

ISO CASCO Convenor WG 29 Christian Priller

Product, Process and Service Certification

Examples - Importance and Impact of product certification for global trade

Germany: GS-mark 91 bodies

New Zealand/Australia Brasil

Product, Process and Service Certification (1)

Product, Process and Service Certification (2)

Timeline of Revision ISO/IEC Guide 65 to ISO/IEC 17065

2nd WG 29 meeting 3rd DG meeting

37 78% approval 1040 comments submitted

Timeline of Revision ISO/IEC Guide 65 to ISO/IEC 17065

35 88% approval 440 comments submitted

95% approval in ISO and 100% in IEC IS

Timeline of Revision ISO/IEC Guide 67 to ISO/IEC 17067

Status of ISO/IEC 17067

1st WG 32 meeting definition of scope and structure of revision

WD0 WD1 WD2 CD

Purpose of Revision ISO/IEC Guide 65 to ISO/IEC 17065

Maintain the proven parts of Guide 65 Improve where necessary

Content of ISO/IEC Guide 65 to ISO/IEC 17065 (1)

Content of ISO/IEC Guide 65 to ISO/IEC 17065 (2)

* The PAS requirements may also be addressed in other parts of the

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (1)

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (2)

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (3)

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (4)

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (5)

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (6)

Decision and insuance of certificate if relevant

Changes of revision ISO Guide 65 to ISO/IEC 17065 (7)

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (8)

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 (9)

ISO/IEC 17065 and relation to ISO/IEC Guide 65

Clause 3. Terms and definitions

Clause 4.1 Legal and contractual matters

Clause 4.2 Impartiality

Clause 4.4 Non-discriminatory conditions

Clause 5.1 Organization

Clause 5.2 Safeguarding Impartiality

a committee implemented by a scheme owner

6.2 Evaluation resources

Clause 7.1 Scheme

Clause 7.2/7.3 Application

Clause 7.4 Evaluation

Clause 7.5 Review

Clause 7.6 Decision

Clause 7.7 Documentation

Clause 7.8 Directory

Clause 7.10 Changes Clause 7.11 Status

7.13 Complaints / Appeals

Alignment with ISO PAS 17003

Process and services (Annex B)

Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 (1)

Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 (2)

7.1.1 Note 1 and 2 3.1 4.4.1

Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 (3)

Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 (4)

Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 (5)

4.5.3 d) 4.5.3 e) 4.5.3 f) 4.5.3 g) 4.5.3 h) 4.5.3 i) 4.5.3 j)