Section D Group 4 24 Jul 13

Introduction
Leader in steam engineering and control instrumentation Started in 1926 as textile accessories supplier .JV with Spirax Sarco, UK (steam energy technology leader). 1958 - Spirax Marshall unit in kasarwadi, pune with 12 employees. Today 6 JVs 3 manufacturing units- Kasarwadi and Pimpri in Pune and Hyderabad. Revenue - 750 crores Steam and control instrumentation - 60 years ! Manufactures entire spectrum of engg products related to power industry, processes , energy conservation . Awards for innovation and energy saving Many patented designs ISO 9001 certified

Awards
5th best place to work for in 2012 - ET survey Fourth time in ET survey list since 2006 Best Human Response award by Pune rotary club and MCCIA for ethical HR practices, CSR work and employee relation

CSR
Health care , education, employment opportunities for women. Supports many NGOs. President's award for CSR, recognition by MCCIA , SP Jain management institute, PMI. Eco initiatives - rain water harvesting , recycled water for gardening , no artificial lightening during day time .

Work culture
People first Freedom , motivation , Whole hearted participation , hand holding by seniors No micromanagement Training for technical as well as personality development External trainings in Stanford university , ISB Hyd . Employees allowed lateral shift within the company. Goal congruence. Long service awards for employees with 15, 21,25 ,30 yrs of job with the company Long standing relationship with vendors , allows few to participate in product development.

Management style
Ethical Transparent Employee friendly Participative Informal Internal control Family culture

Organization Structure
Flat Structure(horizontal organization)
CEO

Vice President Finance

Vice President Manufacturing

Vice President HR

Chief Accounta nt

Budget Analysis

Plant Support

Maintana nce Support

Training Specialist

Benefits Administ rator

Why Flat(Horizontal)
Few or no level of intervening management between staff and managers. IDEA- Well-trained worker will more productive when they are more directly involved in decision making process. (As Forbes Marshall is a manufacturing and production organization, Flat structure help company for total improvement ).

Results
Recognized 2nd best company in the manufacturing and production industry. No 11 in the top 25 Best Workplaces in India. 2nd best company in employee participation in CSR activities.

Bobby Kuriakose (GM- HR)

Management trainee to general manager of H.R. Why Forbes Marshall Very open and family oriented culture. Learning culture. Focus on FUN at work. People Friendly policy (Great place to work)

Revenue Center and Expense Center

Revenue centerSales and Marketing department. (Mostly in B2B business). Expense center Purchase department, HR department. Engineering Expense center Factory cost, Manufacturing cost, Warehousing cost, Transportation cost. Discretionary Expense Center--Finance Department, HR Department, CSR.

Key performance indicators

The key indicators at Forbes Marshall

Factory efficiency = Total minutes produced X 100
Total minutes attended

Man to machine ratio On-Time delivery = Total orders shipped on time Total orders shipped in a quarter

Continued
Right first time quality
Represented in percentages Total audits passed in first time out of total audit conducted by auditors Done in various stages of production.

Downtime percentage

Continued
Value added per employee- This is one of the main performance indicator at Forbes Marshall. Calculation= (Sales-Material cost)/ No. of employees
Achievement
35 30 25 20 15 10 5 0 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 16.91 25.92 29.36

22.02 18.57
19.36

Contact..
Corporate Office - Pune (Kasarwadi) Manufacturing Units- Pune(Kasarwadi, Pimpri), Hyderabad. Branches(For Marketing)- Ahmedabad, Alibag, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Hyderabad, Indore,Jamshedpur, Kochi, Kolcatta, Lucknow, Mumbai, Nagpur, Surat and many more. International Offices -Africa, Australia, Canada, Colombia, Indonesia, Malaysia, Srilanka, Thailand, Dubai, USA.